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Market Research

• Customer interviews

• Customer questionnaires and surveys

• Marketing test and positioning reports

• New product quality and reliability studies

• Competitive product quality studies

• “Things Gone Right” reports

The following is a list of vehicle features. Please read the entire list and place an X next to those features of your new vehicle that you Particularly Like.

Room & Comfort

Interior Appearance

Exterior Appearance

Handling

Things Gone Right

	The Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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