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Product - Process Benchmark Data

• A requirement of QS 9000 para. 4.1

• Provides inputs to establish performance targets

• Must address key process(es)

• Must be measurable

• Methods for successful benchmarking:

  Identify appropriate benchmark(s)
  
  Find reason for gap between your status and benchmark
  Develop a plan for closing gap, meeting or exceeding benchmark

	The Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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