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Customer or Supplier Engineering Specifications

• Review and understand controlling specifications

• Identify functional, durability and appearance requirements

• Should define:

  Sample size
  
  Frequency
  Acceptance criteria

• Otherwise, determined by supplier and included in control plan

	The Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

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