• Customer Needs - Can be specified and measured

• Customer Wants - Some can’t be explained

• Product Requirements

• Manufacturing assembly requirements

Think about what documents in your company are used to define these

Start with a list of:

What the design is expected to do

What the design is expected NOT to do

Quality Function Deployment

Customer Contacts

Competitive Analysis

Known Product Quality

Reliability Requirements

Manufacturing Requirements

Typical Design Considerations

The Juran Trilogy	The Deming PDCA Cycle	QMS Implementation	FMEA Information	APQP Information
Auditing Information	8-D Problem Solving	Statistics	Error Proofing (Poka Yoke)	Brainstorming
Identifying Waste	Pull Systems	Lead Time Reduction	Planned Maintenance	Quick Setup
Discovering Change	Process Capability - Cp vs. Cpk	Histogram Animation	Process Loop Animation	Taguchi Loss Function
		Fishbone / Cause and Effects Animation

All Y'All Come Back Now, Y' Hear?

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