Elsmar Cove Quality DiscussionsThe Cove Business Standards Discussion Forums More Free Files Forum Discussion Thread Post Attachments Listing Cove Discussion Forums Main Page
UL - Underwriters Laboratories - Health Sciences

Elsmar XML RSS Feed
Elsmar Cove Forum RSS Feed

Monitor the Elsmar Forum
Sponsor Links

Courtesy Quick Links

Links Elsmar Cove visitors will find useful in the quest for knowledge and support:

Jennifer Kirley's
Conway Business Services

International Quality Services

Marcelo Antunes'
SQR Consulting, and
Medical Devices Expert Forum

Bob Doering
Bob Doering's Blogs and,
Correct SPC - Precision Machining

Ajit Basrur
Claritas Consulting, LLC

International Standards Bodies - World Wide Standards Bodies

AIAG - Automotive Industry Action Group

ASQ - American Society for Quality

International Organization for Standardization - ISO Standards and Information

NIST's Engineering Statistics Handbook

IRCA - International Register of Certified Auditors

SAE - Society of Automotive Engineers

Quality Digest

IEST - Institute of Environmental Sciences and Technology

Single Post View
Old 4th January 2011, 10:02 PM

Total Posts: 32
Re: What if the Customers Insist on Service that Breaks the Established Procedures?

In Reply to Parent Post by Jennifer Kirley View Post

However, when it comes down to managing behavior (and some customers can "learn" there's no consequence to their behavior and keep it up) a fee might help. But it should be undertaken carefully, in case they have choices of who to buy from.
I must be the envy of many in the service industry, as I have a "captive" customer. The school does not really have a choice, since the Board prefers to let the money move from the left pocket to the right pocket, instead of flowing out to another service provider.

Anyone can tell me where I can look for to get a signature function? I have it in other forums, but not this one!

Sponsored Links

The time now is 04:22 AM. All times are GMT -4.
Your time zone can be changed in your UserCP --> Options.

Misc. Internal Links

NOTE: This forum uses "Cookies"

The Elsmar Cove is currently owned by the Marc Smith Retirement Trust and operated by Law-Nutz Wyoming©2018