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View Full Version : ISO 9001 - Quality Management Systems Standard

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  1. Quality Policies - Necessary to write down Numeric Objectives IN the Policy?
  2. Sunset Clause
  3. I need help creating a practical preventive action process
  4. Upgrading to ISO 9000:2000
  5. Level 1, Level 2 Very Confused
  6. ISO9001:2000 Transition from QS9000 - Or Both?
  7. Training Needs
  8. Hyperlinking Documents
  9. ISO9000-3 - Software Traceability Requirements
  10. Interpretation of ISO Standard
  11. An example of 'Management by Numbers' from the British NHS
  12. Is ISO 9001:2000 (9k2k) HARDER than the 1994 Version?
  13. ISO 9001 Quality Policy Content Critique and Extended Discussion
  14. ISO 9001:2000 Clause 8.4 Analysis of Data - Quality Objectives and Analysis of data
  15. Value addition to product
  16. Procedure?
  17. Cross Reference Matrix - ISO 9001 Requirements to Internal Procedures (Tier I and II)
  18. Links between ISO 9K:2K
  19. Generic Corrective Action procedure - Comments please
  20. How Do I Determine Interaction of Processes in My Company?
  21. Administrative Officer
  22. Am I doing to much documentation?
  23. IQA effectiveness
  24. Quality Procedure Re Writes
  25. Continual Improvement & Preventive action
  26. Customer Satisfaction - Switchgear Manufacturing Organisation
  27. European Model for Quality Excellence vs. ISO Guide 62 vs. MBNQA (Baldrige)
  28. Procedure Request for the six 'must have' documented procedures
  29. QS 9000 Manuals
  30. Is quality control a value adding process?
  31. Preventive action vs. corrective action
  32. Customer Property
  33. ISO 9001 Advisory Group (IAG)
  34. Closing Out Corrective Actions and Verifying their Effectiveness
  35. Grandfathering certified operators of special processes
  36. 6.2.1 Human Resource
  37. Process inputs and outputs - Purchasing and Preservation
  38. ISO 9001:2000 TAG Committee - TC 176 is responsible for ISO 9000:2000
  39. 7.6 Software confirmation
  40. Outsourcing Processes - What is appropriate control over the outsourced operations?
  41. Shelf life and internal concessions
  42. 6.2.2 e - Minimum education requirements for workers? Some never went to school!
  43. ISO 9001-2000 Registered - We received our ISO 9001:2000 certificate yesterday
  44. Looking for Calibration Lab's on Reynosa, Mexico
  45. Can flowcharts replace text based Procedures?
  46. ISO 7.3 - Are we exempt or not?
  47. ISO 9001:2000 - 4.2.3 Control of Documents - Used to be document and data control
  48. Where did 4.10.2.3 - Positive Recall - At Risk - go?
  49. ISO9001:2000 Expectations - How do I sell ISO9001:2000 to the Top Management?
  50. Strategic Business Plan - Strategic Business Objectives vs. Quality Objectives
  51. Writing a Process Document - Who, what, when, where, and how
  52. Conformance to ISO9001:2000
  53. Is the stampede to ISO 9001:2000 about to start?
  54. ISO 9001 Scope of Registration - Company sub-contracts everything
  55. Process Measurable - Ideal process measurable for a quality control department
  56. Is reduction of scrap a valid Continual Improvement Project?
  57. Identifying Processes thru Work Instructions
  58. Interpretation of 6.3.c - Supporting Services
  59. Was transitioning to ISO 9001:2000 worth it?
  60. Standards Subscription Service
  61. Do I have to write a procedure covering 6.4 Work environment?
  62. Evidence: Has 9001 Registration Increased ROI (Return On Investment)?
  63. Tips on updating our Quality Systems Manual from ISO 9001:1994 to ISO 9001:2000
  64. Outsourced Processes vs. Contract Personnel
  65. HELP: Tips/Example for creating "documented" Quality Objectives.
  66. Can I Quote You?
  67. Does ISO 9000 require documentation of nonconforming incidents
  68. Validation of processes - 7.5.2 - Are Ppk's for process capability to be done also?
  69. Control of Documents
  70. Documentation to WI (work instruction) or QAP (quality assurance plan)
  71. Separation of Duties and Responsibilities
  72. Warehouse Fire: QMS Involvement?
  73. Quality Policy - A Critique Request
  74. Defining Customer Property - Specifications, templates, patterns from customers
  75. Need to update to ISO 9001:2000, current registered to ISO 9002
  76. Required Audit Days - ISO/IEC Guide 62 gives guidance to Registrars
  77. Keeping Procedures Simple - 15 person machine shop using text procedures
  78. Outsourced processes - Same Company, Different Location
  79. Registrar Audit Frequency - Pros and Cons of a 1 year vs a 6 month frequency
  80. Expanding a Company's Scope of Registration
  81. IT management; What must I do?
  82. Effective problem solving - Six Problem Solving Fundamentals
  83. Product identification
  84. Exact Format of Clause 2 References
  85. TS 16949 vs. ISO 9001 - Differences - TS 16949 has more requirements
  86. Systems Approach or Process Approach? Micro level of managing
  87. Monitoring and Measurement - Small shop making tooling for the foundry industry
  88. Measureables: Efficiency - Effectiveness of COP (Customer Oriented Process) and KSP
  89. How to measure customer satisfaction? Sending out surveys by email?
  90. BSI PreAssessment Visit ISO 94-2000 - What to expect?
  91. 7.3 or not to 7.3, that is the question
  92. Pre-assessment: ISO 9001:1994 to ISO 9001:2000 Upgrade
  93. What are "Controlled" Drawings
  94. Seeking: Process Interaction Example
  95. ISO 9001 Registration Audit - How can I make this a more enriching experience?
  96. ISO Required Measures - What and How
  97. 7.5.2 Validation of Processes - Robotic welding of steel components
  98. Another Business 'Standard'
  99. 1999 Draft vs. 2000 Release
  100. ISO 9000 Clause 6.2.2 - Competence - Compiling a list of required competencies
  101. Physical / Mental Capabilities and Working Conditions in Job Description?
  102. Ever heard of EN ISO 9001:2000??
  103. How to get PED certified?
  104. Document Review
  105. Is ESD (Electro-Static Discharge) a Special Process under ISO 9001:2000?
  106. Policy Manual Drafting
  107. Registration Audit - should we challenge auditors?
  108. Outsourcing Control of Monitoring and Measuring Devices
  109. Monitoring and measurement of processes - How do you comply? ISO 9001 Clause 8.2.3
  110. World Class Manufacturing - Model for Manufacturing Excellence
  111. How well did the transition auditors understand your organisation?
  112. MY thoughts on 'process based' auditing
  113. Quality Policy question
  114. Drop Shipment Verification
  115. Using MicroSoft Project
  116. Initial ISO 9001 Status Assessment (Gap Analysis)
  117. Monitoring & Measurement of Product
  118. Review of the Quality Policy for effectiveness?
  119. Costing and Pricing Procedures
  120. A customer requests a copy of our Quality Handbook
  121. Is ISO 9001:2000 a retrograde step ?
  122. Mapping ISO 9001 and CMM 2 (KPAs) - SEPG (Software Engineering Process Group)
  123. Self Declaration or Registration to ISO 9001?
  124. Getting Our Company President to Understand His Role
  125. Open Space Meeting in UK
  126. How Much Process Documentation is Required? We have 200+ products!
  127. Corrective Action System - Not Value Added
  128. Customers own most of our tooling - Is this Customer Provided Equipment?
  129. TS 16949 Clause 4.1 - Process and methodologies - Small software company 15 employees
  130. Nonconforming Product, Equipment, Services and Intellectual Material
  131. Help: Implementing ISO in a Freight (Transportation) Company
  132. Quality Policy: Content Requirements
  133. ISO 9001 Certification - Successful First Registration Audit? (Poll)
  134. ISO 9001 implementation startup meeting agenda
  135. Showing competency for new hires?
  136. 7.2.2 - Confirming Order if the product requirements are not provided in writing?
  137. Evaluating training, needed for office personnel?
  138. What are Your Expectations of ISO 9001?
  139. Review the validity of previous monitoring and measuring results
  140. ISO 9001 and Requirements as related to SAFETY - Procedure Control
  141. Simple process flow chart for a manufacturing operation
  142. What Next For ISO 9001?
  143. Evidence of Continual Improvement
  144. 7.4 - Excluding the buying process
  145. What to Cite for Failure to Follow Defined Procedures
  146. ISO 9001:2000 vs SAE AS9003
  147. Activity Based Cost Management: ABC Costing
  148. Registration: Liability Insurance Savings?
  149. How often should Lead Auditors take a refresher course?
  150. 7.6 for a Software Company - Calibrating Unit Testing
  151. ISO 9001:2000 Clause 7.6 - Chemical company? Controls are Visual Observations
  152. Manufacturing and quality control process in furniture production company
  153. Cost of Quality - Cost value for all the quality activities
  154. ISO 9001:2000 Clause 7.5.2 Validation of Processes - Level II Response
  155. Paperless Quality Control and Communication Systems
  156. Giant thanks to Marc and all the Covers! ISO Upgrade with Zero NCs!
  157. How Are ISO 9001:2000 Customer Requirements Determined?
  158. Zero NC's for ISO surveillance audit!!!
  159. Successful Registration!
  160. Where to buy the standard manuals?
  161. Company catalogue - A Controlled Document?
  162. 1.1 registration requirement?
  163. Certification Achieved
  164. What is quality for an OEM in their internal manufacturing?
  165. Mix(ed) up Procedure
  166. Scope of QMS for Distributor VS. Manufacturer
  167. Labeling Cut Off Material
  168. Following up my Fish Bone
  169. 7.4 Purchasing - Purchase Orders & Retention
  170. Customer Requirements - Request customer change their drawing to match the dimension
  171. Clause 7.3 - Verification and validation of the sub assemblies and the final product?
  172. Control of documents of External Origin - Specifications from our customers
  173. Any ideas how to handle this (Training) issue?
  174. Ensuring Documents of External Origin are Identified and Distribution Controlled
  175. European standards
  176. We passed our transition audit with only two minor nonconformances
  177. Infrastructure (6.3) and Work Environment (6.4) In Relation to 7.4.1
  178. Why is a quality system considered necessary?
  179. How visible should visual aids be?
  180. Exclusion vs. Outsourcing? What is an "outsourced process?"
  181. Shipping Non-Conforming Material under Concession - Who uses the "loophole" in 8.3?
  182. Purchasing procedure - Seeking suggestions - How to include a 'loop' for follow-up
  183. Recall System or Process for Manufacturing
  184. 7.4.2 Purchase Info for Us or Them?
  185. Help Improve a Product Planning Process!
  186. IRCA Starts Information 'Magazine'
  187. I am headed out to do my very first Gap Analysis for a small company of 25
  188. Instructions in woodwork production
  189. Now that most of us (?) have made the transition...
  190. Using the 8 QM Principles in the QMS
  191. Official ISO Interpretations - A Formal Process for ISO9001 Interpretation Requests
  192. The ISO 9000 family - Status of all the documents administered by ISO TC 176
  193. Common, if any, failures for 9000:2000
  194. Issuing a Corrective Action against Internal Customers
  195. Handling of ISO Interpretations - Are you controlling them as External Documents?
  196. Industry codes: how important?
  197. Past the deadline: Your 9001:2000 status?
  198. ISO 9001:2000 Transition Poll Discrepancy?
  199. 6.2.2 b) & c) Effectiveness of Actions Taken
  200. ISO 9001 2000 vs. Engineers - When does the Engineers responsibility end?
  201. Human Resources Mind Map
  202. Effect of ISO 9001 Registration on a Company’s Reputation
  203. Corrective Action Trigger - Anyone have a list to share?
  204. Note 2 in 7.1 - Interpretation of 'may'
  205. Auditing Depth - IT, Finance and H&S and Environment
  206. From the date of your audit, how long did it take to get the actual certificate?
  207. Getting Customers to Update Their Drawings
  208. Seeking: The ISO 9001 Clauses
  209. Are customer satisfaction and profitability linked?
  210. Customer Perception of Performance
  211. ISO 9001 Registrations by Country
  212. Multi Country Registrations
  213. Seeking: Software Metrics
  214. ISO wants Feedback: ISO Survey on USE of ISO 9000:2000 Series of Standards
  215. What is an Acceptable On-time Delivery Percentage?
  216. Effect on Registration: Changing Buildings
  217. Clause 4.1 - What qualifies as an outsourced process? What controls are required?
  218. Does QA (Quality Assurance) Function Need Autonomy?
  219. ISO 9001:2000 Guidelines for Education Sector (ISO/IWA 2)
  220. ISO 9001 Procedures: I need help with procedures for 7.3, 7.5 and 7.6
  221. Measuring Project Goals and Improvement
  222. Input Needed (Help): My List of 'Required' ISO 9001 Procedures
  223. ISO Issues ISO 9000 - ISO 14000 Publicity Guidelines
  224. ISO's Web Site - Guidance on the ISO 9001 Process Approach
  225. ISO 9001 Procedures: Flowchart vs. Text - Pros and Cons
  226. Is Soldering a Special Process?
  227. What is an ISO 9000 Quality Assurance Plan?
  228. Customer Network and Desktop Support - Master Product History
  229. Customer Satisfaction: We're Doing Surveys - What Else Should We Do?
  230. ISO 9001:2000 Interpretations: RFI's #16 and 17 - Clause 8.3
  231. Chemical Analysis: Does ISO 'Accredit' Materials Labs? ISO 17025?
  232. Transition to ISO 9001:2000 - RFI - 009, RFI-003, & Establishing a QMS
  233. Are ISO 9000 Registrations failing to grow?
  234. Stating our goals to satisfy customers - What words can we use?
  235. Applicability of ISO 9001:2000 Clause 7.4 to 'Internal' Purchasing?
  236. Separate procedures for parallel operations?
  237. ISO 9001:2000 - Control over the Accounting/Financial Side of Things
  238. Documenting policy procedure and instructions
  239. ISO 9001:2000 Clause 4.2.3d - Document Management Systems, Passwords, Point of Use
  240. ISO 9001:2000 - Requirements for Control of the QMS Quality Policy
  241. I've Been Asked to Produce an Idiots Guide to ISO9001
  242. Good Documentation Practices - Dittos? Arrows?
  243. Who can be the Management Representative? Independent contractor?
  244. Is there a requirement for Directors meetings as a supplement to management reviews?
  245. Customer Surveys - Validity? Fraud? Are they really of any value?
  246. ISO 9000/9001/9004 Standards in PDF Format
  247. ISO 9000 vs. SERVQUAL - System vs. Measurement Tool / Methodology
  248. How do I satisfy 4.1 - Identify and determine the sequence and interaction processes
  249. ISO 9001:2000 Preventive Action Procedure: Seeking examples
  250. ISO 9001:2000 Chapter 7.2 - Problems to define product requirements