- Defining the scope of a QMS?
- Test Engineering Process Dilemma
- Leasing vs. Purchasing (clause 7.4), etc.
- Classification of customer returns
- Top Management Quality Objectives - Setting objectives and Measurable goals
- Quality Objectives is there a set number to have?
- How Common is ISO 9001 in Europe and the Middle East?
- Sub Optimization Illness - Various departments refuse to use the same tools
- Training on SOPs through our Electronic Document Management System
- ISO 9001 Clause 7.5 vs. QS-9000 Sections 4.10 & 4.19?
- Does implementing ISO 9001:2000 count as an objective
- Seeking sample quality objective(s) for IMPEX (Import / Export)
- Lean Manufacturing, SAP and 8.2.4 - No records indicating release of product
- Gage Calibration - Using a CMM and Gage Blocks for In-House Calibration
- ISO 9001:2000 6.1 Provision of Resources - What does the word 'determine' mean?
- Having to say about controlled documents on forms,WI,and procedures
- Production Supervises Inspection Department
- 7.6 - Validity of the previous measuring results - Is this what validity means?
- Major and minor nonconformances - What is the difference?
- Determine the sequence and interaction of processes - ISO9001 Clause 4.1 and 4.1 b
- Customer Quality Objective - Mandatory to have documented inside QMS?
- Confirmation of software - Exactly what the last paragraph of 7.6 is asking for?
- General Info on ISO 9000 and Technical Committee 176 - Getting Involved
- Outsourced Process - Calibration - HELP!
- As/nzs 4581:1999 - What's your opinion about it?
- Identifying Internal Customer Requirements - This is my list so far
- New Guidance Document on 1.2 Application
- Defined responsibilities in a small company where people wear many hats
- Service commitment - Has anyone here already worked with this approach?
- Do performance appraisals and systems thinking sit comfortably together?
- Gap analysis within our ISO9001 system - Transitioning to TS 16949
- (8.3) Re-verification of Corrected Nonconforming Product
- Experience with Multiple Sites Operating Under One ISO Certificate?
- Actions for Rejected production gages and the potential non-conformities
- Control of External Documents - How does one *gain* control of external documents?
- ISO9000 Training Presentation - Seeking introductory presentation on ISO9000
- Quality Policy: Opinions Please
- Value Added External Audits - Do External Audits add value to your system?
- Process Internal Audit - Requirement on Monitoring Objectives & Improvement
- My boss asked me to make a Quality Plan
- Suggested improvements wanted regarding our draft quality manual.
- Customer Supplied Product - When does it become that?
- Interaction between processes
- ISO 9001 Registration and Multiple Location Requirements
- Calibration of Measurement Equipment - Meeting the minimum requirements of 7.6
- How many companies have lost their ISO 9001 registration involuntarily?
- QMS For IT (information Technology) Sector
- Number of processes identified inside your QMS
- Overwhelmed, next audit around the corner - Responding to Nonconformances Identified
- Customer Satisfaction in a very complicated organization.
- Sarbanes-Oxley - Procedures for compliance of IT processes in a public company
- Implementation requirement - Is it ok if we implement the system just only two weeks?
- Concept of "Concession" for NC (Nonconforming) Product
- What Particular Control Chart is Appropriate for Flour (food) Production?
- Where is the highest IMTE calibrating agency?
- Looking for Best Way to Communicate Process Changes to Production Employees
- Small Machine Shop - No process planning or job scheduling - ISO 9001 Implementation
- Research paper poll - Has ISO9001 helped your company improve / be more competitive?
- No Quality Manager, Quality Engineer, Quality Analyst
- Part Time Quality - Am I the only one? Is Part Time Quality unusual?
- ISO9000 presentation help
- ISO 9001, 7.4.3 - Dilemma: Verification of purchased product
- Seeking ISO 9001 and ANSI Z10 crosswalk (cross reference matrix)
- Re certification audit - Is a certification audit tougher than surveillance audit?
- Digital vs. Analog Megohmmeter - Analog vs. DMM - Seeking Reviews / Opinions
- What determines the frequency of third party (registrar) audits?
- ISO 9001:2000 Windfall - Yes, ISO 9001:2000 has had a very positive impact
- Looking to attend a QMS conference - Seeking recommendations
- Required ISO 9001:2000 external audit frequency?
- How is your corporate culture before a surveillance Audit?
- A twist on collecting Customer Satisfaction Information
- How to demonstrate management commitment? Audit Failure Mode
- CARs (correction action request) vs. NCMRs (nonconforming material report)
- Franchise of ISO9000 certified organization
- Similar But Not Quite The Same - Registrar Notification
- Key Steps to ISO 9001 certification
- Is a Sales Growth Objective a 'Quality' Objective ?
- ISO 9000:2000 in a service company- Documentation - Do we have to explain exclusions?
- Setting up ISO9001 system - when to start internal auditing?
- Need to get ISO recertified for a site change, but just near to the original site?
- Thanks for the help guys
- Process Centered vs. Functional organization - Transitioning an Organization
- Electronic Components traceability - Development Laboratory
- Latest ISO Survey confirms integration of ISO 9001 and ISO 14001 with world economy
- ISO 9001:2000 vs. ISO 10012:2003 Procedure and Related Requirements
- Three questions about ISO9001 which my company asked me
- Software change control - How should I be controlling software changes?
- Delegation of Quality Manager responsibilities
- Stage 1 - Adequacy Audit (pre-assessment) - University - What do they look for?
- Quality Manual Review - Please Review my QMS Manual and Comment
- Where might I find the ISO 9001:2000 standard?
- Company Wants To Pick and Choose what Customers to apply the QMS to
- Document validation / authority - E-mail based approval system - Ideally MS Outlook
- Another ethical breach for an ISO 9001 certified company?
- What is the Minimum number of internal auditors required?
- 19011 - Reporting Non-conformances: Grading of findings
- ISO 9001 Clause 7.6 - Calibration - Audit finding
- Am I overreacting? Or is this woefully unprofessional?
- COP, MOP, SOP - ISO 9001:2000 requirements?
- Quality Manual Appendix: Quality Objectives - Isn't this just wrong?
- Quality vs. manufacturing personnel requirements
- What is the difference between D&D Review, D&D Verification and D&D Validation?
- Escape = Chargeback?
- Quality Manual vs. ISO9001:2000 Standard - Quality Manual doesn't address all of 9001
- Drive Measurements vs. Objectives to the shop floor level for all key processes
- Are these suitable Quality Objectives?
- What specifically must be calibrated per ISO 9001:2000?
- ISO 9001:2012 & ISO 14001:2012 - ISO TC's 176 & 207 & other stakeholders Joint vision
- I'm looking for some visual quality diagrams
- Should I control jigs and check fixtures? Bent tube products (motorcycle exhausts)
- ISO 9001 Implementation and Certification - Some advice
- ISO 9000:2005 - What has changed?
- Question about 7.3.6 - Validation - We are unable to elicit the intended application
- Just finished the ISO 9001 pre-assessment audit
- ISO 9001:2000 - Clause 4.1 - How to control outsourced processes?
- Towards sustainable success <=> Business Excellence
- Auditor kept saying 9004:2000 is the "interpretation" of 9001:2000
- Poll: How do you comply with the ISO 9001 requirement for mapping processes?
- Quality Plan or Sequence and interaction of the processes
- Writing Corrective Action outside an audit - During the course of doing business
- ISO 9001:2000 Registration, but no process approach and no measurable objectives
- ISO 9001 Gap analysis guidelines - I am the lead auditor, I need tips
- ISO 9001 Registration Audit Successful!
- From 1994 to 2001 - Processes and interaction thereof
- Who is responsible for distributing SOPs?
- Starting point Gap Analysis - Hoping to have a QMS in place by July 2006
- The customer of my customer is allowed to audit my factory?
- What does it mean to be iso 9001 registered?
- ISO 9001 Section 7 Requirements - Contract assembly
- New, improved ISO 9000 guidelines for health sector
- Sales training for ISO 9001 2000 and What type of training evidence do we need?
- Incorporating SOP Into ISO 9001 Procedures - 7.5.3 Identification and traceability
- ISO 9000:2005 - What changes were made?
- How much documentation history is required?
- ISO 9001 Clause 7.6 Measuring Devices cannot be excluded!?
- Just Starting on the ISO 9001 Implementation Road - A case study!
- Does ISO 9001 Require control C of C (Certificate of Conformance) signature
- Argument for R&D Measuring Instruments to be included in the calibration program
- If ANSI can self-declare, why not you?
- ISO 9001:2000 insert Occupational Health & Safety Policy
- Defining Quality Objectives for a Scaffolding Service company
- System Failure Vs People Failure - Risks and Accountability
- SOX (Sarbanes-Oxley Act) and QA (Quality Assurance) relationship Presentation
- ISO 9001 - Exclusions Doubts - Placement consultancy services
- Please define "Statutory and Regulatory Requirements"
- Why does ISO 9001:2000 require 6 Documented Procedures?
- Help on Quality Objectives - Engineering contracting firm
- Educating Employees - Introduction to what quality is all about
- If iso 9001 registration is a mandatory, would... Japanese auto manufacturers pass?
- Surveillance Audits for ISO 9001:2000 - defined intervals
- Does a Distribution Company need to have a quality manager?
- Has anyone ever heard of a Certificate of Quantity?
- Multiple Management Representatives
- Sample project plan for ISO9001 project?
- What % complete work instructions before audit?
- Policy & objectives for processes - Written process for policy/objective/goal setting
- Anyone Else bored with/during their continuing ISO 9001 audits?
- Recommended for Certification - Just finished our ISO 9001:2000 certification audit
- Does ISO 9001:2000 require the use of AIAG (automotive) APQP, PPAP, etc. Manuals?
- Communicating to the company the IMPORTANCE of meeting customer requirements
- SPC is not a direct requirement of ISO 9001:2000, correct?
- Asked to help define quality requirements for a small assembly company.
- Internal QMS/ISO 'Contest' - I am trying to come up with a new awareness contest
- Who assesses the sub-contractors sub-contractor?
- Controlling external processes - Alternatives
- Anyone have good ideas on QA (quality assurance) group goals and objectives?
- Not having a form for Customer Property Damage - ISO 9001 Clause 7.5
- ISO 9001:2000 in an "Engineering Services" company
- 5.5.2 Management Representative - Can I be held responsible for all quality matters?
- 5.2 Customer Focus - "...aim of enhancing customer satisfaction does not exist"
- Customer Returns/External Reject Rate - Seeking world class performance benchmark
- Management Commitment and Internal Communication
- Can I have 2 certificates under 2 different registrars for ISO 9001:2000?
- Is there a difference between legal and regulatory requirements?
- ISO 9001:2000 Exclusions for our Scope
- How do I write an effective Management Action Plan? Do you have any samples?
- ISO 9001 Implementation Help - Marine retail
- ISO 9001 Gap Analysis for company Marketing Animal Health Products
- Average number of Nonconformances during a surveillance assessment
- Mexico Job Shop - ISO 9001 Certification Planning
- Is there a "list" of what are termed Special Processes that have to be validated?
- Managing International Quality System Audits
- Allocation of Resources - Spreadsheet to look at current labor hours vs. planned
- Internal Audits and Nonconformances - Clause 8.2.2 Internal Audit (paragraph 4)
- What is the advantage of ISO? Private school that teaches from KG to grade 12
- Training Requirements for Temporary Employees
- ISO question at interview - Do you think ISO9001 is really about quality?
- ISO 9004 in a text format
- Work Instructions - Conflict? Toyota's method for creating work instructions
- Is it necessary to undergo the ISO 9001 surveillance audit before going for TPM
- ISO 9001 Gap analysis for a small company?
- Control of Documents - Effects of Changing the Sign-Off Procedure
- Use of "Approximately" in a process specification - Ambiguous?
- To Register to ISO 9001 or Not To Register? Will customer audits be reduced if we do?
- Validation of special process - Soldering
- Converting ISO9001:1994 to new ISO9001:2000 - Transition
- Question Re: Scope of ISO 9001:2000 effort
- Monitoring and Measuring Devices - Importer but also service to copyprinters, etc.
- How to align our global ISO 9001 procedures to each specific project
- What inputs and outputs are related to QMS Performance?
- Feedback on certified companies
- Management Representative AND General Manager?
- QMS Implementation "Newest Newbie"...
- Planning requirement 5.4: How should the management prove compliance
- Long hard work pays off - 8 months - ISO9001 Certification Audit
- What would be the justification for exclusion of ISO9001 clause 7.5.1?
- Validation of outsourced processes - Calibration - How do we validate that?
- Job Descriptions - Is there a specific format required for job descriptions?
- Purchasing Information - Trouble understanding what is meant by a), b),and c)
- Purchasing Mistakes - Seeking examples of mistakes that lead to disaster
- Control of Non-conforming product - Shared services centre processes transactions
- Planning of Product Realization (Quality Plans) - Clause 7.1
- How do maintenance ISO 9001:2000? Please help me?
- All the TC 176 documents - ISO 10020 - Customer Satisfaction Monitoring and Measuring
- Should the billing process be part of ISO 9001:2008?
- Difference between Document Review and Document Verification
- Final preparation before ISO 9001:2000 Assessment Audit
- ISO 9001:2000 in Hotels Travel & Tourism Fields
- Planning of commercialization stages like new product planning
- Basic Requirements and Qualifications for ISO 9001 Internal Auditors
- Parts of ISO 9001 standard that irritate me!
- Which quality system to register to? Small business
- Quality Policy - Add to it for conformance to the standard?
- Document defining the rules for ISO 9001 certificates
- Complete list and title of the standards that are published by ISO
- How important the QMS could be in our work - Seeking presentation for colleagues
- What is the difference between Responsibility and Authority
- We passed ISO 9001:2000
- Seek advice on preventive maintenance under ISO 9001
- Special processes & Critical processes - What are the differences?
- How to handle certification process - Firm's division recently established abroad
- Is IFOT (In Full & On Time) enough to determine Customer Perception?
- Scope of Quality System: Question
- Corrective and preventive action, process monitoring
- Outsourcing of Manufacturing Process? Pharma manufacturing
- ISO 9001:2000 - Exclusion of 7.5.2 - External Audit finding
- Recertification of ISO 9001 QMS? Three year cycle
- Difference between ISO 9000:1994 & ISO 9000:2000
- Establishing Employee Competencies and Training - Future Training Plan
- IAF Guidance on ISO9001 - "Sales" required in the stated scope on the certificate
- Timeframe and Cost of implementing ISO 9001-2000
- Responsible for generation of documentation? Include line leaders or team leaders?
- Sampling Plans & Control of Nonconforming Product
- QMS Translation from English to Spanish
- ISO9000:2005 vs. ISO9000:2000 - Differences and Changes
- Excluding 7.5.2 - Warranty Repairs - Vehicles Maintenance Company
- Does anyone have a clear way of showing alignment between ISO 9001 and PDCA
- Timeframe to transition to ISO 9001:2000 - ISO 9002:1994 certificate expires in 2007
- Quality Goals or Lead Goals
- When will ISO 9001 be revised - ISO 9001:2000 expiry date?





