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View Full Version : ISO 9001 - Quality Management Systems Standard


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  1. Defining the scope of a QMS?
  2. Test Engineering Process Dilemma
  3. Leasing vs. Purchasing (clause 7.4), etc.
  4. Classification of customer returns
  5. Top Management Quality Objectives - Setting objectives and Measurable goals
  6. Quality Objectives is there a set number to have?
  7. How Common is ISO 9001 in Europe and the Middle East?
  8. Sub Optimization Illness - Various departments refuse to use the same tools
  9. Training on SOPs through our Electronic Document Management System
  10. ISO 9001 Clause 7.5 vs. QS-9000 Sections 4.10 & 4.19?
  11. Does implementing ISO 9001:2000 count as an objective
  12. Seeking sample quality objective(s) for IMPEX (Import / Export)
  13. Lean Manufacturing, SAP and 8.2.4 - No records indicating release of product
  14. Gage Calibration - Using a CMM and Gage Blocks for In-House Calibration
  15. ISO 9001:2000 6.1 Provision of Resources - What does the word 'determine' mean?
  16. Having to say about controlled documents on forms,WI,and procedures
  17. Production Supervises Inspection Department
  18. 7.6 - Validity of the previous measuring results - Is this what validity means?
  19. Major and minor nonconformances - What is the difference?
  20. Determine the sequence and interaction of processes - ISO9001 Clause 4.1 and 4.1 b
  21. Customer Quality Objective - Mandatory to have documented inside QMS?
  22. Confirmation of software - Exactly what the last paragraph of 7.6 is asking for?
  23. General Info on ISO 9000 and Technical Committee 176 - Getting Involved
  24. Outsourced Process - Calibration - HELP!
  25. As/nzs 4581:1999 - What's your opinion about it?
  26. Identifying Internal Customer Requirements - This is my list so far
  27. New Guidance Document on 1.2 Application
  28. Defined responsibilities in a small company where people wear many hats
  29. Service commitment - Has anyone here already worked with this approach?
  30. Do performance appraisals and systems thinking sit comfortably together?
  31. Gap analysis within our ISO9001 system - Transitioning to TS 16949
  32. (8.3) Re-verification of Corrected Nonconforming Product
  33. Experience with Multiple Sites Operating Under One ISO Certificate?
  34. Actions for Rejected production gages and the potential non-conformities
  35. Control of External Documents - How does one *gain* control of external documents?
  36. ISO9000 Training Presentation - Seeking introductory presentation on ISO9000
  37. Quality Policy: Opinions Please
  38. Value Added External Audits - Do External Audits add value to your system?
  39. Process Internal Audit - Requirement on Monitoring Objectives & Improvement
  40. My boss asked me to make a Quality Plan
  41. Suggested improvements wanted regarding our draft quality manual.
  42. Customer Supplied Product - When does it become that?
  43. Interaction between processes
  44. ISO 9001 Registration and Multiple Location Requirements
  45. Calibration of Measurement Equipment - Meeting the minimum requirements of 7.6
  46. How many companies have lost their ISO 9001 registration involuntarily?
  47. QMS For IT (information Technology) Sector
  48. Number of processes identified inside your QMS
  49. Overwhelmed, next audit around the corner - Responding to Nonconformances Identified
  50. Customer Satisfaction in a very complicated organization.
  51. Sarbanes-Oxley - Procedures for compliance of IT processes in a public company
  52. Implementation requirement - Is it ok if we implement the system just only two weeks?
  53. Concept of "Concession" for NC (Nonconforming) Product
  54. What Particular Control Chart is Appropriate for Flour (food) Production?
  55. Where is the highest IMTE calibrating agency?
  56. Looking for Best Way to Communicate Process Changes to Production Employees
  57. Small Machine Shop - No process planning or job scheduling - ISO 9001 Implementation
  58. Research paper poll - Has ISO9001 helped your company improve / be more competitive?
  59. No Quality Manager, Quality Engineer, Quality Analyst
  60. Part Time Quality - Am I the only one? Is Part Time Quality unusual?
  61. ISO9000 presentation help
  62. ISO 9001, 7.4.3 - Dilemma: Verification of purchased product
  63. Seeking ISO 9001 and ANSI Z10 crosswalk (cross reference matrix)
  64. Re certification audit - Is a certification audit tougher than surveillance audit?
  65. Digital vs. Analog Megohmmeter - Analog vs. DMM - Seeking Reviews / Opinions
  66. What determines the frequency of third party (registrar) audits?
  67. ISO 9001:2000 Windfall - Yes, ISO 9001:2000 has had a very positive impact
  68. Looking to attend a QMS conference - Seeking recommendations
  69. Required ISO 9001:2000 external audit frequency?
  70. How is your corporate culture before a surveillance Audit?
  71. A twist on collecting Customer Satisfaction Information
  72. How to demonstrate management commitment? Audit Failure Mode
  73. CARs (correction action request) vs. NCMRs (nonconforming material report)
  74. Franchise of ISO9000 certified organization
  75. Similar But Not Quite The Same - Registrar Notification
  76. Key Steps to ISO 9001 certification
  77. Is a Sales Growth Objective a 'Quality' Objective ?
  78. ISO 9000:2000 in a service company- Documentation - Do we have to explain exclusions?
  79. Setting up ISO9001 system - when to start internal auditing?
  80. Need to get ISO recertified for a site change, but just near to the original site?
  81. Thanks for the help guys
  82. Process Centered vs. Functional organization - Transitioning an Organization
  83. Electronic Components traceability - Development Laboratory
  84. Latest ISO Survey confirms integration of ISO 9001 and ISO 14001 with world economy
  85. ISO 9001:2000 vs. ISO 10012:2003 Procedure and Related Requirements
  86. Three questions about ISO9001 which my company asked me
  87. Software change control - How should I be controlling software changes?
  88. Delegation of Quality Manager responsibilities
  89. Stage 1 - Adequacy Audit (pre-assessment) - University - What do they look for?
  90. Quality Manual Review - Please Review my QMS Manual and Comment
  91. Where might I find the ISO 9001:2000 standard?
  92. Company Wants To Pick and Choose what Customers to apply the QMS to
  93. Document validation / authority - E-mail based approval system - Ideally MS Outlook
  94. Another ethical breach for an ISO 9001 certified company?
  95. What is the Minimum number of internal auditors required?
  96. 19011 - Reporting Non-conformances: Grading of findings
  97. ISO 9001 Clause 7.6 - Calibration - Audit finding
  98. Am I overreacting? Or is this woefully unprofessional?
  99. COP, MOP, SOP - ISO 9001:2000 requirements?
  100. Quality Manual Appendix: Quality Objectives - Isn't this just wrong?
  101. Quality vs. manufacturing personnel requirements
  102. What is the difference between D&D Review, D&D Verification and D&D Validation?
  103. Escape = Chargeback?
  104. Quality Manual vs. ISO9001:2000 Standard - Quality Manual doesn't address all of 9001
  105. Drive Measurements vs. Objectives to the shop floor level for all key processes
  106. Are these suitable Quality Objectives?
  107. What specifically must be calibrated per ISO 9001:2000?
  108. ISO 9001:2012 & ISO 14001:2012 - ISO TC's 176 & 207 & other stakeholders Joint vision
  109. I'm looking for some visual quality diagrams
  110. Should I control jigs and check fixtures? Bent tube products (motorcycle exhausts)
  111. ISO 9001 Implementation and Certification - Some advice
  112. ISO 9000:2005 - What has changed?
  113. Question about 7.3.6 - Validation - We are unable to elicit the intended application
  114. Just finished the ISO 9001 pre-assessment audit
  115. ISO 9001:2000 - Clause 4.1 - How to control outsourced processes?
  116. Towards sustainable success <=> Business Excellence
  117. Auditor kept saying 9004:2000 is the "interpretation" of 9001:2000
  118. Poll: How do you comply with the ISO 9001 requirement for mapping processes?
  119. Quality Plan or Sequence and interaction of the processes
  120. Writing Corrective Action outside an audit - During the course of doing business
  121. ISO 9001:2000 Registration, but no process approach and no measurable objectives
  122. ISO 9001 Gap analysis guidelines - I am the lead auditor, I need tips
  123. ISO 9001 Registration Audit Successful!
  124. From 1994 to 2001 - Processes and interaction thereof
  125. Who is responsible for distributing SOPs?
  126. Starting point Gap Analysis - Hoping to have a QMS in place by July 2006
  127. The customer of my customer is allowed to audit my factory?
  128. What does it mean to be iso 9001 registered?
  129. ISO 9001 Section 7 Requirements - Contract assembly
  130. New, improved ISO 9000 guidelines for health sector
  131. Sales training for ISO 9001 2000 and What type of training evidence do we need?
  132. Incorporating SOP Into ISO 9001 Procedures - 7.5.3 Identification and traceability
  133. ISO 9000:2005 - What changes were made?
  134. How much documentation history is required?
  135. ISO 9001 Clause 7.6 Measuring Devices cannot be excluded!?
  136. Just Starting on the ISO 9001 Implementation Road - A case study!
  137. Does ISO 9001 Require control C of C (Certificate of Conformance) signature
  138. Argument for R&D Measuring Instruments to be included in the calibration program
  139. If ANSI can self-declare, why not you?
  140. ISO 9001:2000 insert Occupational Health & Safety Policy
  141. Defining Quality Objectives for a Scaffolding Service company
  142. System Failure Vs People Failure - Risks and Accountability
  143. SOX (Sarbanes-Oxley Act) and QA (Quality Assurance) relationship Presentation
  144. ISO 9001 - Exclusions Doubts - Placement consultancy services
  145. Please define "Statutory and Regulatory Requirements"
  146. Why does ISO 9001:2000 require 6 Documented Procedures?
  147. Help on Quality Objectives - Engineering contracting firm
  148. Educating Employees - Introduction to what quality is all about
  149. If iso 9001 registration is a mandatory, would... Japanese auto manufacturers pass?
  150. Surveillance Audits for ISO 9001:2000 - defined intervals
  151. Does a Distribution Company need to have a quality manager?
  152. Has anyone ever heard of a Certificate of Quantity?
  153. Multiple Management Representatives
  154. Sample project plan for ISO9001 project?
  155. What % complete work instructions before audit?
  156. Policy & objectives for processes - Written process for policy/objective/goal setting
  157. Anyone Else bored with/during their continuing ISO 9001 audits?
  158. Recommended for Certification - Just finished our ISO 9001:2000 certification audit
  159. Does ISO 9001:2000 require the use of AIAG (automotive) APQP, PPAP, etc. Manuals?
  160. Communicating to the company the IMPORTANCE of meeting customer requirements
  161. SPC is not a direct requirement of ISO 9001:2000, correct?
  162. Asked to help define quality requirements for a small assembly company.
  163. Internal QMS/ISO 'Contest' - I am trying to come up with a new awareness contest
  164. Who assesses the sub-contractors sub-contractor?
  165. Controlling external processes - Alternatives
  166. Anyone have good ideas on QA (quality assurance) group goals and objectives?
  167. Not having a form for Customer Property Damage - ISO 9001 Clause 7.5
  168. ISO 9001:2000 in an "Engineering Services" company
  169. 5.5.2 Management Representative - Can I be held responsible for all quality matters?
  170. 5.2 Customer Focus - "...aim of enhancing customer satisfaction does not exist"
  171. Customer Returns/External Reject Rate - Seeking world class performance benchmark
  172. Management Commitment and Internal Communication
  173. Can I have 2 certificates under 2 different registrars for ISO 9001:2000?
  174. Is there a difference between legal and regulatory requirements?
  175. ISO 9001:2000 Exclusions for our Scope
  176. How do I write an effective Management Action Plan? Do you have any samples?
  177. ISO 9001 Implementation Help - Marine retail
  178. ISO 9001 Gap Analysis for company Marketing Animal Health Products
  179. Average number of Nonconformances during a surveillance assessment
  180. Mexico Job Shop - ISO 9001 Certification Planning
  181. Is there a "list" of what are termed Special Processes that have to be validated?
  182. Managing International Quality System Audits
  183. Allocation of Resources - Spreadsheet to look at current labor hours vs. planned
  184. Internal Audits and Nonconformances - Clause 8.2.2 Internal Audit (paragraph 4)
  185. What is the advantage of ISO? Private school that teaches from KG to grade 12
  186. Training Requirements for Temporary Employees
  187. ISO question at interview - Do you think ISO9001 is really about quality?
  188. ISO 9004 in a text format
  189. Work Instructions - Conflict? Toyota's method for creating work instructions
  190. Is it necessary to undergo the ISO 9001 surveillance audit before going for TPM
  191. ISO 9001 Gap analysis for a small company?
  192. Control of Documents - Effects of Changing the Sign-Off Procedure
  193. Use of "Approximately" in a process specification - Ambiguous?
  194. To Register to ISO 9001 or Not To Register? Will customer audits be reduced if we do?
  195. Validation of special process - Soldering
  196. Converting ISO9001:1994 to new ISO9001:2000 - Transition
  197. Question Re: Scope of ISO 9001:2000 effort
  198. Monitoring and Measuring Devices - Importer but also service to copyprinters, etc.
  199. How to align our global ISO 9001 procedures to each specific project
  200. What inputs and outputs are related to QMS Performance?
  201. Feedback on certified companies
  202. Management Representative AND General Manager?
  203. QMS Implementation "Newest Newbie"...
  204. Planning requirement 5.4: How should the management prove compliance
  205. Long hard work pays off - 8 months - ISO9001 Certification Audit
  206. What would be the justification for exclusion of ISO9001 clause 7.5.1?
  207. Validation of outsourced processes - Calibration - How do we validate that?
  208. Job Descriptions - Is there a specific format required for job descriptions?
  209. Purchasing Information - Trouble understanding what is meant by a), b),and c)
  210. Purchasing Mistakes - Seeking examples of mistakes that lead to disaster
  211. Control of Non-conforming product - Shared services centre processes transactions
  212. Planning of Product Realization (Quality Plans) - Clause 7.1
  213. How do maintenance ISO 9001:2000? Please help me?
  214. All the TC 176 documents - ISO 10020 - Customer Satisfaction Monitoring and Measuring
  215. Should the billing process be part of ISO 9001:2008?
  216. Difference between Document Review and Document Verification
  217. Final preparation before ISO 9001:2000 Assessment Audit
  218. ISO 9001:2000 in Hotels Travel & Tourism ‎Fields
  219. Planning of commercialization stages like new product planning
  220. Basic Requirements and Qualifications for ISO 9001 Internal Auditors
  221. Parts of ISO 9001 standard that irritate me!
  222. Which quality system to register to? Small business
  223. Quality Policy - Add to it for conformance to the standard?
  224. Document defining the rules for ISO 9001 certificates
  225. Complete list and title of the standards that are published by ISO
  226. How important the QMS could be in our work - Seeking presentation for colleagues
  227. What is the difference between Responsibility and Authority
  228. We passed ISO 9001:2000
  229. Seek advice on preventive maintenance under ISO 9001
  230. Special processes & Critical processes - What are the differences?
  231. How to handle certification process - Firm's division recently established abroad
  232. Is IFOT (In Full & On Time) enough to determine Customer Perception?
  233. Scope of Quality System: Question
  234. Corrective and preventive action, process monitoring
  235. Outsourcing of Manufacturing Process? Pharma manufacturing
  236. ISO 9001:2000 - Exclusion of 7.5.2 - External Audit finding
  237. Recertification of ISO 9001 QMS? Three year cycle
  238. Difference between ISO 9000:1994 & ISO 9000:2000
  239. Establishing Employee Competencies and Training - Future Training Plan
  240. IAF Guidance on ISO9001 - "Sales" required in the stated scope on the certificate
  241. Timeframe and Cost of implementing ISO 9001-2000
  242. Responsible for generation of documentation? Include line leaders or team leaders?
  243. Sampling Plans & Control of Nonconforming Product
  244. QMS Translation from English to Spanish
  245. ISO9000:2005 vs. ISO9000:2000 - Differences and Changes
  246. Excluding 7.5.2 - Warranty Repairs - Vehicles Maintenance Company
  247. Does anyone have a clear way of showing alignment between ISO 9001 and PDCA
  248. Timeframe to transition to ISO 9001:2000 - ISO 9002:1994 certificate expires in 2007
  249. Quality Goals or Lead Goals
  250. When will ISO 9001 be revised - ISO 9001:2000 expiry date?