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View Full Version : ISO 9001 - Quality Management Systems Standard


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  1. Microscope Failure Modes and Horror Stories
  2. What process does 7.0 Product Realization refer to?
  3. Validation Of Process for Vehicle Manufacturing Factory
  4. Anyone attending the International Conference on ISO 9000 in March 2008?
  5. Does Welding of the Metal Housings for Audio Equipment Need Validation?
  6. How to Establish Quality Policy Based on Vision of Organization
  7. Requirement 7.3 Exclusion - Building Construction Organization
  8. Quality Policy in Holding Company vs. Quality Policy for all Subsidiary Companies
  9. Absent CEO - My CEO and Engineering Manager have been laid off
  10. How to Carry Out “Customer Focus” on All Parts of Management System?
  11. Zero findings!!!!!!!!!!! First visit back since our registration audit
  12. Cl 8.2 Monitoring and measurement - articles & related reading material?
  13. ISO 9001 Nuggets of Information - A Short Snippet of Info on ISO Each Week
  14. How to Determine and Meet Customer’s Needs for No Professional Consumers?
  15. How to Manage Customer’s Needs?
  16. Product Realization Procedures and Exclusions for a Small Consulting Company
  17. Early Spring Cleaning - Finding Old Documents and Specifications
  18. Outsourced Process or Purchased Product - Buying OEM Valves
  19. Evaluating my QMS (Quality Management System)
  20. Q Leading and Lagging Indicators - Difference (practical)
  21. Is Process Flowcharting every Procedure Necessary?
  22. Do anyone have a book or a guidelines or best practices about Iso9001:2000 in service
  23. Purchase Order Review to meet the requirements of clause 7.4.2 in a small company
  24. What are the most Important Areas that Concern the External Auditors
  25. Adding More Procedures than are Required by ISO 9001
  26. Formalizing Documentation System - Document Identification
  27. Ideas for Quality Policy Sign - What and Where?
  28. Identification & Traceability Application Differences
  29. How to Prepare Safety Guidelines - Construction Safety Briefs
  30. Telemarketing - ISO 9001 Implementation
  31. Please critique my ISO 9000 Champion Chart/Owner Chart
  32. IS0 9001 and Health & Safety plus Food Safety Intranet Forms and Guides
  33. My Company wants to Implement ISO 9001-2000 and become Certified - The Big Start
  34. 8.5.1 Continual Improvement - What Quality Objectives can I add? Construction
  35. ISO 9001:2000 Training For Chemistry and Chemical Engineering Students.
  36. Activities to Realize Set Quality Objectives and Business Objectives
  37. Is an Internal Quality Audit Checklist necessary?
  38. Should the term "Supplier" or "Vendor" be used within procedures?
  39. Difference between a Device and Equipment - ISO 9001 Clause 7.6
  40. How does your company deploy new policies, methods and or procedures?
  41. Laser Safety Officer - Required by ISO9001?
  42. Quality Policy - Potential problem? Adding a Paragraph to Comply
  43. Tips and Ideas for Working with Auditors
  44. Recertification Process for Expired Shelf Life Materials
  45. Examples of good training programs
  46. ISO 9001 QMS for Maritime Survey Co. aka Recognized Organization
  47. Can a Prototype Stage Product Line be included for ISO 9001:2000 Certification?
  48. Does that Q-Policy fulfill ISO 9001 requirements?
  49. ISO 9000:2000 Electronic Version - Word or Pdf Format?
  50. Measuring Customer Satisfaction without Customer Feedback
  51. How to handle Prototypes in Manufacturing Environment?
  52. How to review Customer Satisfaction Clause when the Survey forms are not returned?
  53. ISO 9001 Internal & External Communication Requirements
  54. Scope of Certification - Can we exclude Distribution?
  55. Identifying Changes to Documentation - ISO9001 Clause 4.2.3 c
  56. Software to be used for Work Instruction
  57. Quality Policy - Please let me know your opinions and comments
  58. Outsourced Processes - Type and Extent of Control to be Applied - ISO 9001:2008 DIS
  59. KPI (Key Performance Indicators) for "Improving Customer Communication"
  60. The 3 Most Important Tips to Starters Implementing a QMS
  61. Re-certification Audit with new department in which procedures are not finalized
  62. ISO 9001 Consultant
  63. Stakeholder Analysis - Practical success stories wanted
  64. Internal Audit:Comparing Efficiency of Similar Processes
  65. Missing Information in Training Records - Is it a Major Nonconformance?
  66. How to measure the effectiveness of a Quality Management System?
  67. How to Measure Internal Customer Satisfaction?
  68. Auditing Inventory Levels - Computer Count vs. Physical Inventory
  69. ISO 9001 Certification/Regist Database to find ISO9001 Registered companies
  70. How to Satisfy the Auditors with regards to these ISO Clauses?
  71. Since ISO 9001:2000 is Quite 'Product' Focused, is it the Right System for Us?
  72. Opening Small Shop in Mexico - Does ISO Still Apply?
  73. Have I got the right idea for my ISO 9000 compliance project...
  74. Potemkin Quality System - Have you heard of Potemkin Quality System?
  75. Availability of Prints During Assembly - Pneumatic staple and fastener tools
  76. Auditing ISO 9001 without ISO 9001 knowledge or training
  77. Change Management System - Does ISO 9001 specify you need a process flow?
  78. Competence Evaluations - Small machine shop
  79. 9001 Amendment Process Information - ISO 9001 and the current revision process
  80. Outsourced Process or Supplier? Purchased Formed Metal Tubing
  81. ISO 9001 and Process Management and Development
  82. ISO 9001 - 20 Years - Has it delivered on its Promise?
  83. Do I need a Procedure on Legal Requirements? Regulated Insurance Sector
  84. Any news about the next ISO 9001 revision?
  85. Should QSRD codes be included in Documents Submitted to Regulatory Bodies?
  86. How to integrate ISO 9001:2000 with ISO 22000 (Food Safety Management System)?
  87. Assessment of Distributors and/or Distributors cum Manufacturers.
  88. Can "Compliance to ALL Requirements" be an Acceptable Quality Objective?
  89. Measurable Departmental objectives for the Management Representative (MR)
  90. Pertinence of a Customer Relationship Department
  91. Advice on a Procedure that is contained in our Quality Manual
  92. Can I exclude 7.5.1 & 7.5.2 (Control of Production & Validation) from our QMS?
  93. Steel Measuring Tape - Can a Steel Measuring Tape be excluded from calibration?
  94. The Recruitment Process - Covered under ISO 9001:2000?
  95. Quality Plan template needed - Small machine shop
  96. Being Audited Right Now... Not every department Internal Audited
  97. Responsibility and Authority - ISO 9001 Clause 5.5.1
  98. Quality Management System (QMS) Echo Training or Refresher
  99. Joseph Juran is dead
  100. No Final Inspection - Can this kind of a policy meet ISO 9001 requirements?
  101. Determining Measurables of Different Processes
  102. Approved Vendor (Supplier) if Customer Pays Sub-tier Shipping Company
  103. Software Controls our Maintenance System - Is a Flow Chart required?
  104. Potential Changes to BS EN 9001:2000 expected in October 2008
  105. Internal Audit Corrective Actions Log issues - ISO 9001 Clause 8.2.2
  106. Can this be used to depict Process Interactions?
  107. Registration Mark Controls - 'ISO 9001:2000 Certified and CB/AB Logo'
  108. ISO 9001:2000 for the Holding Company of an Investment Group
  109. Fully Electronic Quality Management System - Any Special Considerations to take Note?
  110. Corrective Action on External Companies - Shipping Product to Africa Issues
  111. Business Processes and QMS for Telecommunications Consulting Company
  112. How are you handling Identification and Traceability?
  113. Work Environment - Which of the following is to be addressed as nonconformity?
  114. ISO9001 New version
  115. Utility Company Call Center / Customer Contact Center Audit checklist
  116. Is Master Sample a Document? - ISO 9000:2000, Clause 3.7.2
  117. Departmental Measurable Objectives Across All Company Functions
  118. Who are supposed to be the auditees/auditors in a small organization?
  119. Is NCR compulsory for all Nonconformances found during Internal Audit?
  120. How do you audit or interpret 'Where Appropriate' in ISO 9001 Clauses such as 7.4.2
  121. No Reference Table and Quality Objectives - Observation - Adding Few More Pages
  122. Documentation Criteria For Spot Buys of "one time" thing or short-term (3 months)
  123. Can a section of the Management Review Procedure be stated as "under review" ?
  124. Can 'Not Applicable' Fields on Forms be Left Blank?
  125. ISO9001 - 1st Surveillance less than 6 months after registration
  126. How Will Be The Second Audit Compared To First Certification Audit
  127. Recommended software for the maintenance of ISO 9001:2000 QMS
  128. CFO trying to turn Quality procedure for Purchasing into a purchasing manual
  129. ISO 9001:2000 Information and Quality Manual for Non-Profit Organization
  130. Activities outside scope of QMS
  131. Names of auditors and auditees on audit report
  132. Difference between COPC (Customer Operations Performance Center) & ISO 9001 Standard
  133. ISO 9001 Certification - How and Where Do I Start?
  134. Metrics for measuring Return of Investment (ROI) in Safety training
  135. Is approval needed for adopting observations made during audit?
  136. Control of Sales Documents that go to customers?
  137. Quality Plan for ISO 9001-2000 - Assembly and Custom Build process
  138. Post Acquisition Integration Stage
  139. Material Review Board Process in a small plastic manufacturing company
  140. Who "manages" Customer Satisfaction in your organization or company?
  141. Approving Suppliers under 7.4.1 - Approved Suppliers List - ISO 9001:2000
  142. Can Change Control be used to Control Major Infrastructural Projects?
  143. Quality Management Representative Qualifications
  144. ISO 9001 applied within PRINCE2 Project Management Methodology
  145. Distinguishing Work processes from Business processes
  146. Latest count of ISO 9001 Registration Certificates world wide
  147. Samples of Quality Objectives & Policy for a Construction Company.
  148. Example of an ISO 9000-2000 QMS
  149. The Six Activities in ISO 9001 that must have Documented Procedures
  150. Continue Distinguishing Work Processes from Business Processes
  151. The Role of Managers and Employees deployment of ISO 9001
  152. Management System Presentation Contents
  153. Who runs your Preventive Maintenance Program?
  154. Non Conformance Reports - What are your thoughts on the title?
  155. External Auditor asked that we Improve in 4 Areas - ISO9001 - help needed
  156. Identification and (material) traceability - Intent of the Standard?
  157. Procedure Reference Documents
  158. Identification of Product Status in Assembly and Test Areas
  159. Defining Document Ownership
  160. Quality Objectives How To - Documentation & Communication
  161. Exclusions for Service/Construction
  162. Lack of Quality Presence in Strategic Meetings
  163. Need some suggestions from Quality Experts - Production Launch Visit.
  164. Is software code a document or record or neither of the two?
  165. Cl 7.5.1: Control of Production and Service Provision - How much is too much?
  166. Calibration through Gage Blocks/Test Fixtures/Customer Supplied
  167. Should I contact registrar about major downsize
  168. Process Terminology - The trainer used the term "Work Instruction"
  169. Listing of Positions on an Organizational Chart
  170. Value of 9001 Implementation - How it affects the bottom line ($$$)
  171. References to Level III Work Instruction within a Level II Procedure
  172. "Proud to be a registered company"
  173. Focus and Scope of ISO 9001:2000 Implementation
  174. Unique Opportunity for QM - 'Chief Quality Officer'
  175. As an ISO9001 auditor what would you say about this of this (open SCAR situation):
  176. Management Review - Calendar Driven vs. Event Driven - Rant and question
  177. ISO 9004:9000 Case study needed
  178. Can the documents supplied by the client categorised as customer property??
  179. Should a Quality Policy have Revision Control?
  180. Is current Auditor/MR training adequate?
  181. I need a process map for ISO 9001 important processes
  182. Customer requires Quality Plan??
  183. Implementing ISO 9001 in a Startup Business
  184. One site reporting to several business owners – How to structure?
  185. ISO advises managers how to get the best out of the ISO 9000 family
  186. ISO 9001 Auditing Issues - Even overtime sheets are auditable
  187. Machine Shop Work Instructions
  188. European Foundation for Quality Management (EFQM) vs. ISO 9001
  189. Excluding Clause 8.2.4 as it relates to Cl 7.6 (Control of Measuring Device)
  190. Recruiting and Staffing Firm - Exclusions Question
  191. Is there a Need to Revise all Documents due to Changes in Company Logo?
  192. Major Advice Needed for Newbie Taking over a System in Shambles
  193. ISO 9001 6.3 Infrastructure
  194. Is a copy of the ISO 9001 Standard necessary before starting an implementation?
  195. ISO 9001:2000 Implementation Project: How to find assistance (training, consulting)?
  196. Nonconformance report form format
  197. Supplier Accreditation Notice
  198. ISO 9001:2000 In Education
  199. Key Performance Indicators (KPIs) in the Construction Industry
  200. What is the total cost of ISO 9001:2000 Registration in terms of $$$?
  201. Service base Non-conforming Product
  202. Auditing PCB (Printed Circuit Board) Assembly Lines - Fire And Safety Systems
  203. Reducing paperwork and placing in Systems electronically - Electronic documents
  204. Control of Printed Work Instructions in Production
  205. Supplier Control for Wholesale Distributors
  206. ISO 9001 in local public administration - A city hall
  207. Accounting Department and ISO 9001
  208. Is special CA (Corrective Action) verification step necessary?
  209. Auditing a Supplier in another country - What should I do - advice needed
  210. Delivery statement in quality policy - Does it warrant an NC?
  211. Covering Quality Manager/QMR JD (Job Description) with QMR Roles in Manual?
  212. Difference between ISO 9001:2000 and AAR M-1003
  213. EN 980:2008(E)-Graphical symbols for use in the labeling of medical devices
  214. Recent ISO 9001 audit - Pallet/spool heat treat records
  215. ISO 9001:2000 - is Spanish translation of documentation required?
  216. Final Product Prints - Are Final Product Prints required by ISO 9001?
  217. ISO 9001:2000 Implementation Project: finished procedures
  218. ISO 9001 alignment with AD 2000 Merkblatt
  219. Customer Satisfaction Graph - Method of collecting customer satisfaction data
  220. Customer Property documentation (Audit Finding) - Clause 7.5.4
  221. How would you make an Improvement Plan work? Production is too busy
  222. Realisation of Product in regards to ISO 9001 for Private School (Education)
  223. Corrective and preventive actions in telecommunication services
  224. Training & Induction Records - Implementing ISO 9001
  225. Nonconformance - Record of the Requirement?
  226. ISO 9000:2005-Copy requested of Drafts
  227. Training Records - HR Functions at Corporate Office - Objective evidence of training
  228. Accounting Procedures - Is it necessary to include basic accounting steps?
  229. ISO 9001:2000 Organizational Roles & Responsibilities
  230. Revision Frequency of Documents (in ISO 9001, cGMP, GMP or others)?
  231. Determining the Scope of ISO 9001:2000 Registration
  232. External Auditing of Critical Suppliers - ISO 9001
  233. Do Auditors Need English Documents (see post)
  234. Separate or Single Certificate - ISO 9001 Certification
  235. Electrical Services Sub-Contractor Audit
  236. Clarification on WORK ENVIRONMENT (Cl. 6.4 in the 2008 DIS)
  237. Authorization Individual Form - Competency to use certain equipment
  238. Terminology - Device History Records equivalent in ISO 9001
  239. Effectiveness of Training... micro or macro?
  240. From ISO 9001 to AS 9100
  241. Surveillance Audit - NC for not referencing requirement of Cl 6.4 in audit plan
  242. New Site pumping out components...
  243. Organization structure and job responsibilities
  244. Implementing a QMS vs. Quality Framework
  245. How one can raise increment request to TOP management
  246. AS9100 Certification vs. ISO9001
  247. Is this exclusion Permissible by the standard - Company Divisional Differences
  248. Developing an Approved Suppliers list
  249. Convincing Top Management on the Value of a Lead Auditor Course
  250. Departmental Objectives and Preventive actions