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View Full Version : ISO 9001 - Quality Management Systems Standard


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  1. How do you let customers know you are certified on your literature?
  2. Acronyms/Unique terms in ISO 9001
  3. Customer - Disagreement on who the customer is...
  4. Monitor, Measure, and Analyze Processes? ISO 9001 Clause 4.1.e and 8.2.3
  5. ISO 9001:2000 7.3.5 "Verification" and 7.3.6 "Validation"- Clarification
  6. Help with writing a Control of Nonconformity Procedure
  7. Operating Procedures and Work Procedures - Document Sections
  8. Measuring Customer Satisfaction - Memo or a survey?
  9. ISO 9001 applied to the game of golf
  10. Review on Internal Audit Findings
  11. ISO 9001:2000 Recertification controls
  12. Sub-Contracting a major update to the QMS
  13. What is "Requirement Engineering"
  14. Non Conformance Issues - Project Execution Plan
  15. New company quality system
  16. How to implement an External Engineering Change
  17. Quality Objectives - Convert these objectives into "SMART" format
  18. Do Key Performance Indicators (KPIs) really make a difference in the QMS?
  19. What other Procedures are required apart from the Basic Six & Management Review?
  20. ISO 9001: How to ensure Long Term Internal Benefits?
  21. Internal Auditing in a small shop enviroment
  22. Competence Assessments in a Small Tool Shop
  23. Key performance Indicator - Travel @ Tourism
  24. Customer supplied product
  25. Is the Process Approach optional?
  26. Audit Finding? Audit Area: Business Development
  27. Improvements and difficulties in implementing customer complaints procedure
  28. Audit NC for not collecting/reviewing feedback from Internal Customers
  29. Control of Monitoring and Measuring Devices - Clause 7.6 Exclusion?
  30. Service and Compliance with 8.2.4 Monitoring and Measuring
  31. Management Review contents for Multiple Standards
  32. Extending control of measuring equipment
  33. Difference between Record and Quality Record
  34. Original Documentation - Need to maintain any original hand written documents
  35. Customer processes Versus our Process
  36. When are work instructions required?
  37. Procedures, Work Instructions & Documents served as guidelines only!
  38. Control of Vital Documents and Records
  39. Is not having a controlled copy of ISO 9001 standard a NonConformance?
  40. Transition from a service company to a production company - ISO 9001
  41. Extent of certification - Companies sharing manufacturing space in a building
  42. NC for poorly communicated Quality Policy - Does it add value to an audit?
  43. Are implementation of Quality and Safety Standards Extra Business Costs?
  44. How to implement "assess" mentioned in the clause 7.1.4?
  45. Is cable jointing process is a special process like welding?
  46. What does the revised standard ISO 9001:2008 mean to Jim "Q" public
  47. Corrective Action Objectives - Measurables
  48. Management Review Inputs and Outputs
  49. Can we use the drafts of the earlier audits for next year audit
  50. ISO 9001:2000 Certificate - How to have a 3 year validity instead of 1?
  51. Can we do changes in the quality manual procedures
  52. How many Quality Objectives do you have?
  53. Master List of Records, req 8.2.4 entry
  54. Control of Engineering jigs
  55. ISO 9001:2000 - Implementation in an Environmental Consulting Firm
  56. Certificate of Calibration Suppliers for an ISO 9001 company
  57. Questions about writing a nonconforming product procedure in a University
  58. Auditing effectiveness of corrective actions
  59. Have ISO 9001 and ISO 14001 requirements reached Russia?
  60. Quality Objectives for the product 7.1 a)
  61. Document Release Notice - Retain Paper Copy vs. Digital Scan
  62. Reference Number required in Internal Audit Checklists
  63. ISO 9001 Work Instruction Requirements
  64. IQA Audit Nonconformance - Documented requirements don't reflect current practice
  65. Internal Audit Findings - Do I need to raise NC for amendments/revisions?
  66. Is an internal audit of quality department required?
  67. Implementing ISO 9001 - I need it all! Please tell me the bare bones!
  68. Implementing ISO 9001 in a Business
  69. Quality Management System not active for 6 months. Registration let it Lapse or Fail?
  70. Is this Organizational Chart Adequate?
  71. Would ISO 9001 help a small Machine Shop?
  72. How Can We Show Control Over Outsourced Processes?
  73. Permissible exclusions in ISO 9001:2008?
  74. Scrap Material Areas - How to control nonconforming material
  75. Advertising ISO 9001 Certification
  76. Definition and control of outsourced processes - Service Company
  77. Purchasing Process Map example wanted
  78. Special Process Validation - ISO9001 Clause 7.5.2 - How do I go about it?
  79. Small Engineering Company Certification - Are Diverse Roles permitted?
  80. Effectiveness of detailing all the steps of its flowchart in checklists
  81. Is permission from Registrar needed for deciding on in-house calibration?
  82. Contract Review - Please help me define the requirement 7.2.2 Info needed
  83. ISO 9001 and AS9100 Training Tools for all Employees
  84. Excluding Design & Development - Small business - Consultancy Services
  85. Should the required production controls and control results be documented ?
  86. How to apply the clause "control of non-conforming product" on services company ?
  87. When do you need to control records? Purchase Orders
  88. Education vs. Training - Training effectiveness program
  89. Do I need to calibrate inside tri-mics?
  90. Objectives: Measurable or having a tangible value?
  91. Should the process be documented ?
  92. Question about paperless signature - Electronic signatures in outlook emails
  93. ISO 9001:2008 - What will it mean? An Article link
  94. Employee home piece work and supplier control
  95. Omitting Decision to Quote Procedure - Small engineering consultancy
  96. ISO 9001:2000 and CMMI v1.2 Integration and Org Deployment
  97. Formal Quality Control Agreement with specific suppliers - Required?
  98. Document Approval when the responsible person leaves the company
  99. Recommendations for ISO 9001 Internal Auditor Training
  100. ISO 9001 - Breaking New Frontiers in Malaysia
  101. Statutory and regulatory requirements (7.2.1c)
  102. Possibility of certifying to IMS (ISO 9001, ISO 14001 & OHSAS 18001)
  103. List of updated ISO Standards attached - September 2008
  104. Help explaining which procedures to include as part of QMS
  105. Customer Focus with the aim of enhancing customer satisfaction
  106. Instill a culture of quality into a plethora of dubious suppliers from China
  107. QMS Manual Format and some more help - Oil field company
  108. Re-evaluation of Supplier Master file - ISO9001:2000 - 7.4.1
  109. Certified/Registered vs. Compliant only - Internal Audit requirements
  110. Control of monitoring and measuring devices - Computer forensics company
  111. Statutory vs. Regulatory requirements - ISO 9001:2008, clause 1.1 Note 2
  112. ISO Motivators - Ideas for visual aids throughout the plant
  113. Calibration Process QC Laboratory vs. Calibration of Shop Floor Tools
  114. Applicability of ISO 9001 to Discontinued Products
  115. ISO 9001 Orientation and Quality Awareness in a Small machine shop
  116. Document Control - Merging two Document systems (small company incorporated)?
  117. Terms and Definitions in a Quality Manual
  118. Preventive Action form - Small design engineering company
  119. Disposition Help for categorization/meaning
  120. ISO 9001 requirements that you chart and post - Service company
  121. Contract Review Frequency - Is there a need for Annual Review?
  122. Internal Audit Questionaires - Checklist that is outside the box
  123. Please Review my Product Realization Map
  124. Training on new ISO 9001: 2008 requirements?
  125. Which aspects of section 7 can I justifiably exclude?
  126. What should be changed in the ISO 9001:2014 Standard?
  127. Listing of ISO 9001 Certified (Registered) Companies
  128. Using ISO 9000 family to help us to improve the efficiency of the QMS
  129. Document Control - Document issued by unauthorized personnel - 4.2.3
  130. Does a Procedure need to have a metric assigned to determine its effectiveness?
  131. Validation Concept - Chemical product (mineral fertilizers)
  132. Confidentiality of Customer Information in ISO 9001?
  133. Exclusions from clause 7.5 (Production and Service Provision)
  134. News Letters for Employee Awareness
  135. How Quality Objectives help the performance of the company
  136. Implementation Guidance for ISO 9001:2008
  137. Please review my Quality Policy
  138. Quantify Quality Objectives? Auditing company's documented interpretation
  139. Starting the journey (ISO 9000 awareness)
  140. Advice on exclusion of 7.5.2 of the ISO 9001:2000 Standard
  141. Basic ISO 9001 information for a beginner
  142. Can the Process Approach be used to audit Management Commitment and how?
  143. Procedures vs. work instructions?
  144. Some Info on ISO 9001:2008 revision
  145. Can the Management Representative represent top management as the sole auditee?
  146. ISO launches video clip: "The ISO 9000 family – Global management standards"
  147. Quality Software - Who uses software to manage your Quality System?
  148. Ten "I" Rules of Quality
  149. ISO 9001 Certification Audit of a Service Provider
  150. Quality Assurance Program and Environmental Policy Templates
  151. Location of ANAB Advisory #23 - Nonconformance Classifications
  152. How to address Complaints from Suppliers
  153. What Exclusions to the ISO 9001 standard are allowed? Clause 1.2
  154. ISO 9001 implementation at a prototyping shop
  155. Process Equipment Spare Parts Vendors - Evaluation and selection of suppliers - 7.4.1
  156. Surveillance Audit - Recently we finished our surveillance audit
  157. Brief discussion about ISO 9001:2000 clauses
  158. Visual Charts of Interaction of Quality Processes
  159. Can a supplier charge for a Customer's audit of supplier?
  160. ISO 9001 the way forward - What has ISO done for you during the past year?
  161. Cost involved for the transition of 9001:2000 to 9001:2008
  162. Summary of Changes - ISO 9001:2000 and ISO 9001:2008
  163. Non-conformance regarding Lean Process - Lean Process is not defined
  164. Measuring Equipment and Monitoring Equipment - Verification
  165. IRCA requirements for 9001:2008 CPD
  166. Control of Obsolete Documents - Changing document control software
  167. Do you need a separate procedure for the 6 mandatory procedures
  168. Keeping an External Auditor on because he's "useless"...
  169. Quality control system in building sites - Construction
  170. CNC Controls under ISO 9001:2000
  171. Management Review Meeting - Statistics for Customer Complaints and Non Conformances
  172. ISO 9001 in construction organization: Your thoughts (quality control plan, etc)
  173. Free ISO 9001:2008 Video Online
  174. ISO 9001 Implementation - Fabless Semiconductor (ASIC)
  175. What other activities should be included in a Continuous Improvement process?
  176. Can the company annual sales be treated as One of the company quality objectives?
  177. Procedure Revision Control/Approval Process
  178. How do you define QA (quality assurance) and QC (quality control)?
  179. Process description template - Please review
  180. ISO 9001:2008 - Implementation in practice
  181. Is an estate agent/property adviser considered a sub-consultant?
  182. Retraining Internal Auditors for ISO9001:2008
  183. List of ISO 9001 Registered (Certified) Companies
  184. How to identify the processes needed for quality management system
  185. Computerized QMS records and ISO 17025 status tagging
  186. Determining Competence - Understanding clause 6.2.2 a) of ISO9001:2008
  187. Advice on how to assess competency in the absence of academic qualifications?
  188. Process Capability Analysis for a Service Company
  189. Unsure about training to install our product
  190. How long do you keep copies of your obsolete documents, not records just documents?
  191. Please review this Quality Policy
  192. General Production Procedure - Does anyone have a sample? Clause 7.5.1
  193. ISO software: Valuable during ISO 9001 implementation?
  194. ISO9001 with respect to Design and Development Procedures
  195. Control of Forms - Do forms need to be controlled?
  196. Does anyone know if ISO publishes audit findings/results much like the FDA
  197. What is ISO 9001 Certification and how does it relate to Product Quality?
  198. What are the consequences of having an expired ISO 9001:2000 Certificate
  199. ISO 9001:2008 Assessment - Has anyone been audited yet?
  200. Core Procedures needed for ISO9001:200x
  201. Please help us to understand clause 5.5.2 of ISO 9001
  202. Integrated ISO 9001 and ISO 14001 system for a very small business
  203. How to Establish criteria for acceptance of products
  204. Procedures back to Rev. 1 because of ISO 9001:2008 audit?
  205. When do you need ISO 9001 Controlled Work Instructions?
  206. Pull test standard? Wires coming off the electrodes at the weld
  207. ISO 9001:2008 Year End Reports
  208. And yet another critical view of ISO 9001:2008
  209. Packaged ISO Systems - Are canned policies and procedures worth it?
  210. Document Control of client-specific instructions
  211. Revision to my Quality policy
  212. Starting a new Quality System
  213. Retention and disposal of documents and records procedure
  214. Q about "control of production and service provision (7.5.1)"
  215. Auditing to ISO 9001:2008 - How do we qualify ourselves?
  216. HR (Human Resources): Matrix of Competence in USA - Education Level aspect
  217. Calibrating Lufkin ID Micrometer
  218. ISO 9001 for a REALLY small business
  219. Supplier Training Records - Where is the violation in the standard?
  220. ISO 9001:2008 Addressing the "Notes" in my quality Manual
  221. Verification of Purchased Product - Help Understanding Clause 7.4.3
  222. Procedure for procurement (purchasing) wanted
  223. ISO 9001: 2008, 01. General:..... or the risk associated with that environment.
  224. Quality Manual and/or SOP - Can they be in one document?
  225. QMS - How does ISO 9001 apply to Service Providers (utility or facility management)
  226. R&D and Design Process. Where the borders are?
  227. Managing Hotel Services and Selling Travel Tickets - Excluded ISO 9001 Clauses
  228. Internal Audit for Management Representative
  229. Exclusion of Customer Related Processes
  230. Exclusion of 8.3 for Design only scope?
  231. Registration to ISO 9001:2000 in 2009?
  232. One audit finding - deviated from 2 clauses of ISO 9001
  233. Temporary worker within the Organization
  234. Calibration - Manufacturer's Calibration Certificate Date
  235. How does a tool-shop validate molds? Verification vs. Validation
  236. ISO9001:2000 "Control of Documents"- What's the limit?
  237. Copy of ISO9001 wanted
  238. Service Company Hiring Procedure Reconciliation
  239. Continuous improvement and Management review process links
  240. Scope of a "process"? What is a Process?
  241. ISO 9001:2008 for Marketing and Sales Department Only.
  242. Can (and should) you do ISO 9001 in a single department/area?
  243. How to Implement ISO 9001:2008 in a Power Plant
  244. Checking work question - How do you check your work?
  245. External Audit Finding - Audits of System Management vs. Process Review
  246. Internal Audit Schedule for Multi-site certificate?
  247. Help needed for defining quality measurements for our quality report
  248. Changes on the horizon for ISO 9000:2000
  249. Anyone w/experience - Internal part Chem Labels in a Sensitive Info. environment?
  250. Production Environment Procedures (NDT type sample testing and traceability)