The Elsmar Cove Forum > Common Quality Assurance Processes and Tools > Nonconformance and Corrective Action

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1. Questions about Corrective - Preventive Action System(s)
2. When is a Formal Corrective Action Necessary?
3. Failure Reporting Analysis and Corrective Action Systems (FRACAS) Programs
4. Becky's Effective Corrective Action System
5. Corrective Actions - Specifically closing out and verifying effectiveness
6. Should corrected audit findings be presented ??
7. Effectiveness of corrective actions - The word 'effective' dropped?
8. Corrective Action Process Review - Reducing the scope of our NRS
9. CAR/PAR (Corrective Action / Preventive Action) Systems - How to Centralize?
10. Timely Response for Preventive Actions - How can we assure a timely response?
11. Defect Prevention - We first have to observe a defect before we can prevent?
12. Some Corrective Action Thoughts
13. Seeking Information on Poka Yoke - Error Proofing
14. Shipping nonconforming product - Out of print
15. Paragraph 4.14.3 b) - When is a Preventive Action required?
16. Controls for Corrective Actions - A Plan - A Schedule - A Time Limit
17. Corrective Action, Preventive Action and Continuous Improvement - Differences?
18. Does anybody have any information about the Firestone tire problem?
19. Who is Firestone's Registrar?
20. Discrepancies - Determine the Magnitude and Assessing the Risk
21. Corrective Action for Discrepancy - Where to start and how to document
22. Corrective and Preventive Action vs. 8-D (8 Disciplines Problem Solving)
23. Does every nonconformance require a corrective action?
24. Preventive Action (PA) Examples - Seeking Examples, not Definition
25. Issuing Countermeasure Report - Does every nonconformance identified require an NCR?
26. What Is 8-D Problem Solving for Nonconformance and Corrective Actions?
27. Sanctioned format for the Chrysler 7 Step Corrective Action Process
28. Definition of Containment: The first action taken when a nonconformance is identified
29. Prioritized Reduction Plans - What is the intent of section 4.13.2.1?
30. Where Can I Buy Two Part Rejection Tags?
31. Complaint or Feedback - Customer asks for 'minor' product 'enhancement'
32. Corrective Action - Preventive Action Training
33. Nonconformance vs. Nonconformity - I cannot find major and minor, either!
34. An Interesting Failure Analysis - Ejection Seat Failure
35. Compaq's 14D Corrective Action Process
36. I wrote the procedure and I goofed...
37. Corrective vs. Preventive Systems and Procedures - Separate Procedures?
38. Defining Preventive Action - What is it? How does it relate to Continuous Improvement
39. Corrective Action Reporting Problems - Criteria to determine if CA/PA is required
40. TS 16949 Corrective Action Impact - Difference between Preventive Action and CI?
41. Customer Corrective Actions - Replying with 'No corrective action needed'
42. Seeking "Games" Suitable for an Internal Problem Solving Course
43. Web Based Corrective Action Tracking Tools - Does anyone have any knowledge of?
44. Corrective Action and Preventive Action clauses - ISO 9001 - Corrective Action
45. Request for Formal CA - To Issue or Not to Issue
46. Material Review Boards - Are these DOD things a thing of the past?
47. Defects and Nonconformities - Railroad maintenance company
48. Operator Error - Not an Acceptable CAR (Corrective Action Request) Response
49. Corrective Action - Preventive Action Software
50. Does every Nonconformance Require a Corrective Action?
51. RCA (Request for Corrective Action) Instructions or Guidelines
52. Corrective Action Procedure - Examples Attached
53. Corrective Action Request (CAR) to Customer - Has anyone done this?
54. How can I demonstrate evidence and effectiveness of Corrective Action Training
55. Willful case of circumvention of our Control of Nonconforming Product procedure
56. Non-Conforming Product - Project to drill a well
57. Risk Anlysis for Evaluating then Voiding or Not Issuing CPAR's
58. Risk Analysis - Voiding CPAR's (Corrective Preventive Action Request)
59. ISO 9000:2000 Clause 8.3 - Control of Non-Conforming Product
60. Preventive and Corrective Procedures - Separate Procedures? Special Procedures?
61. Corrective Action vs. FMEA Occurance, Detection, Severance
62. Quality Alert vs. Non Conformance Report - What is the difference?
63. 8D's for finished programs - Permanent corrective measures
64. Monetary Loss due to NonConformances - Who is liable?
65. Corrective actions - What frequency do you monitor and take corrective actions
66. Certified shipment does it mean every part has to be checked 100%?
67. Nonconformances and Defects - Operator Error, System Error, or both?
68. Level II Containment or CS2 Controlled Shipping Level 2
69. What is a Blue Book - A section on a corrective action form
70. 8-D - Eight Disciplines Problem Solving - What is an 8D and Ford's Global 8D
71. Process Correction vs. Corrective Action - Failure to React when Out of Control
72. Preventive Action Documentation - How to formalize the capture and documentation of
73. Priorizing Non-conformances - What is the best way?
74. Corrective Action for Operators Not Following Documentation
75. How to drive CQA - Customer Quality Assurance
76. What is an A-3 Corrective Action? Basically it is from Toyota and A-3 = paper size
77. Corrective Actions - When to Implement
78. Importance and Impact of NonConformity - QA Costs and Liability
79. Request: Suggestions / Tips for Responding to CAR for Late Deliveries
80. Corrective Action System - Controls Terminology
81. Is a separate Corrective & Preventive Action procedure necessary?
82. Corrective Action and Preventive Action - Where do I Start?
83. 'Forms' vs 'Question' based Corrective Actions - Correction Action System at Toyota
84. A Simple CA (Corrective Action) Database
85. Can anyone recommend a Controlled Shipping Provider (CS2), GM approved, in CA?
86. Seeking Suggestions for Improving Corrective Action
87. Is Poka-Yoke Old Hat? Is Poka-Yoke still a valid concept?
88. Control of Non-Conforming Product - Report to do about ISO elements
89. Nonconformance reports written only through internal audit findings?
90. Quality Systems Supervisor given a Nonconformance and Request for Corrctive Action
91. Costs of NonConformity - A Flow Chart Showing Costs Involved
92. Feeling safe on Tier 2? New GM requirement on their PR/R
93. Feedback Needed: Customer Corrective Action Requests - CPAR or not to CPAR!
94. What is the right way to describe a failure? Anomaly?
95. 5 Whys Corrective Action Investigation - Late PPAP
96. 8-D for Rare Occurence - How do I respond?
97. Corrective Action for not meeting targets
98. Looking for a universal(?) example to illustrate what happens when an error occurs
99. Correction - Corrective Action - Preventive Action
100. Corrective and Preventive Action Processing - 8D (Eight Disciplines) Problem Solving
101. Corrective / Preventive Action Tracking - Creating a spreadsheet
102. Customer Rating Report Skewed - Conforming Pulled Stock Charges Against Scorecard
103. Looking for some ideas or samples on Customer Concern Matrix
104. Nonconforming Material Notifications to Customers
105. Shiny new CAPA system! - Easy way to close the old one?
106. Preventive Action Opportunity? Egg Carton Material
107. New to automotive QA - 8D vs Drill Deep - Kindly explain to me what 8D is
108. Some Corrective Actions that I need help with
109. Control of the Non-conforming Product
110. Non-conforms or prescribed issue
111. Major Non-Conformity During Initial TS16949 Audit
112. Talk about expensive mishaps...
113. National NuclearSecurity Administration Corrective Action System
114. Corrective actions for manual error
115. Is a Corrective Action needed? Objective is Complete Customer Satisfaction
116. GM 5 Whys Corrective Action Process - Is anyone familiar with this 'format'?
117. Categories for data collection - Designing a form for when errors occur
118. Major/Minor Nonconformity - Nonconformance from last audit found again
119. Customer Rejections - Accepted minimum criteria for rejection of supplied parts?
120. 8-D for mislabels - How to prevent, or at least detect, mislabels
121. Humidity not recorded weekly - How would you Correct it?
122. Number of days to respond to corrective action - Standard response time frame?
123. Customer discovered electrical failure
124. Boeing CFO got caught - Why wasn't a nonconformance found here?
125. Control of nonconforming product - Software Company - ISO 9001, Clause 8.3
126. Example Flow Chart that describes the Nonconformance Procedure
127. Is there a plural form of "nonconformance"?
128. New to Quality - Questions and Advice about NCR systems
129. Corrective/Preventive Action response time - best practices?
130. NCR (Nonconformance Report) - External customer - Seeking Advice
131. Shelf life control - Examples: solder paste, moisture sensitive device, epoxy
132. Effective Meetings for trend analysis - Corrective and preventive action
133. NCR Disposition Practices - Traceability of Scrap
134. Difference between major, Minor, finding and Observation in relation to a CAR
135. New company looking for help with nonconformance reports and corrective actions
136. Example Corrective and Preventive Action procedures needed
137. Clearing or Dispositioning NCRs (NonConformance Reports)
138. Is a nonconformity the "fault" of QA auditors?
139. Operator Error - Fact or Fiction?
140. List of NCR (NonConformance Report) Defect Cause & Corrective Action Codes
141. Does a Nonconforming Material Report always generate a Corrective Action?
142. Is the 8D report format required for customer feedback form
143. How can I cut 14000 NCRs (Nonconformance Reports) by 75%?
144. Level 2 Containment requirements - Appearance issues
145. The application of the 8D analysis - Seeking success stories to share
146. The Use of Breakpoints for shipping into customer
147. Delphi 5-Why's - Is this like an 8D Of Problem Solving?
148. I'd like to combine corrective and preventive action into a POLICY document
149. Number of corrective actions raised and questions raised by this
150. Searching for a 'closed' corrective action example
151. How to write up a CAR against a 'team' when all teams have the same 'problem'
152. What criteria to ask for if we request a good 8D report?
153. Recurrence of NC - What do you do to ensure that non-conformities do not recur?
154. "Quality Hold" vs. "Nonconforming Product" - Stages of nonconformance?
155. CAR/PAR (Corrective Action / Preventive Action) process flow - Seeking example
156. How to filter Corrective Action requests objectively? Need help!
157. D7 Prevent Recurrence vs. TS 16949 8.5.3 Preventive Action
158. Toyota Corrective Action system - Is it similar to G8D?
159. Chrysler 7 Step Corrective Action form - how to fill it out?
160. Medical Device Industry Corrective Action Techniques - Is 8D valid method?
161. QA Inspection Gate - QA caught defect in the buy-off stage?
162. How do you put a cost on 0 rejects (zero defects?)?
163. How to "link" normal process variation and "triggers" for Internal CAs?
164. When to use an 8D report?
165. TS 16949 8.5.2 Corrective Action - Auditor did not like the customer related form
166. Multi-Level CA (corrective action) Process? Levels of investigation, reply deadline
167. Corrective Action Against Provision of Resources, 6.1
168. Consequences for repeat nonconformances - Carelessness, lack of focus
169. Repetitive Nonconformance (Struggling with Corrective Action Tools) - Need Help!
170. Starting a Corrective Action Board (MRB - Material Review Board)?
171. Responding to ISO9001 or TS16949 Audit NCR’s/Observations.
172. 8D Problem Solving Content Decisions and Support Materials
173. Customer Damaging the Product
174. CA (corrective action) or Continuous Improvement? It's hard to decide.
175. Damaged Products by Freight Company
176. Does anyone have examples of a Corrective and Preventive action log?
177. Simple CAPA Example for Training?
178. How to Monitor Corrective Actions - Statistically Monitoring Corrective Action
179. Chronic Lateness of CAPA (Corrective and Preventive Action) Responses
180. Corrective Action: "shall be appropriate to the effects of issues encountered"
181. Stubborn and Forgetful G.M. - Meetings for 8D's Issued for his resolvement
182. Meeting format needed - Monthly to review "OFI-Opportunities for Improvement" events
183. CAPA (corrective action preventive action) Effectiveness - Medical Device Industry
184. How can I ask a customer not to issue CARs for trivial issues?
185. Nonconformance dilemma - "Actual" nonconformance vs. "Indicated" nonconformance
186. Quarantine/bounded area - Plant manager does not think this is needed
187. Corrective Action Database Question - Difficult to automatically assign a document ID
188. Capturing Lessons Learned from a CAPA - One Point Lessons
189. Supplier completed CAR (Corrective Action Request) is unacceptable
190. Example(s) of simple CAPA (Corrective and Preventive Action) forms
191. 8D problem solving useful only in "cause unknown" situations
192. Tracking NCR's (Nonconformance Reports)
193. Final Inspection lot failures - AQL based final acceptance
194. Have a problem in Corrective and Preventive Action - Broken Machine
195. Late Delivery CAR - Seeking examples of various 8D responses for late deliveries
196. Verification / Validation methods - 8D (Eight Disciplines) process
197. Tracking nonconforming material - Aluminum extrusion
198. Corrective Action - Increased Manufacturing Involvement - Injection moulding company
199. Rejection Analysis
200. Process of dealing with the Customer - PRRs, GQTS
201. Determining Weaknesses - Compile Non-Conformance Data - Restaurant
202. Is the NCR (Nonconformance Report) Confidential?
203. PAR and CAR forms - Can I get some feedback on mine?
204. CAPA Training - Tips on making CAPA training topics interesting!
205. Occasional activities for discovering and reporting of nonconformity
206. Need help on CAR response for Registration Audit - Small company imports castings
207. NCR & CAR - How to use & where to raise
208. (DDR) Delivery Discrepancy Report received from customer for late delivery
209. Corrective Action Does Not Prevent Reocurrence!
210. Supplier 8D Report Evaluation - Seeking Ideas and Solutions
211. Preventative Action vs. Corrective Action - ISO 9001
212. Containment Procedure for Broken Tool, Nonconforming Material
213. CAPA (Corrective and Preventive Action) Discussions are Getting Out of Hand
214. Are Error Proofing Statistics Correct
215. NCR (Nonconformance Report) vs. MRB (Material Review Board)
216. CAPA History/Background Required - MSc Thesis on a CAPA System - Medical Devices
217. Reaction Plan the same as CA or not? Can CA be PrePlanned?
218. Employees Not Using Corrective / Preventive Action Process Procedure
219. Dispositioning Scrap Material Back Into Inventory
220. Complete 8D Reports, Case Studies, Tools Used - Seeking Examples
221. Corrective Action - No action necessary - How to respond
222. CPA (Corrective and Preventive Action) Verification and Validation Process Steps
223. Nonconforming Product that made it to Ford - 8D Response - What do they want?
224. Corrective Action Finger Pointing - How do you change this attitude?
225. Nonconformance Treatment Diagnose - Estimating how many nonconformances neglected
226. Escalation methods - Having to go over someone's head to address an issue
227. Workmanship Related Failures - Responding to a customer CAR
228. Containment Without Knowing Cause
229. Tracking Corrective Action - Preventive Action - Simple Product/Documentation Change
230. When to Close a Corrective Action Report?
231. How to Write CAR (Corrective Action Request) based on scenario
232. Pharmaceutical Non conformances SOP - Solid oral dose start up company
233. Non-Conformance Reports - Does the standard specifically say what an NCR is called?
234. How to connect FMEA, Control Plan, G8d, 5Whys and Draw the pareto
235. Dock Audits as part of Supplier Containment Action
236. Major Defense Contractor issued a DCMA Level III CAR
237. Specifying standards you don't own - non conformance or observation?
238. Corrective action taken to eliminate cause of nonconforming product
239. How do I drive for compliance on the production floor?
240. Supplier Non Conforming Product Impact/Severity - Honda document
241. What is the difference between a 7D format and an 8D format?
242. Need help with Corrective Actions that work - Registration Audit Results
243. NCR (Nonconformance Report) for device defects - Hot rolled coils
244. What Process will ensure defect detection?
245. Positive Control of in-process nonconforming parts until rendered physically unusable
246. Issue CAR (corrective action request) TO our Customer?
247. Examples of excessive corrective action
248. What is an 'Elephant Chart"?
249. Non-conforming product = Scrap???
250. Documented 8-D Process - Need Help