Hi everyone:

Recently I joined up this great community - "Elsmar Cove" where people share and help each other and I am overjoyed to be here with people of great knowledge and experience. I am a graduate of Mechanical Engineering (B.E) and have recently taken up some Advanced Quality courses to prepare and write the CQA exams - CQA, CQE, CQM.

I have to make and give a Presentation on "Corrective Action" in the coming week and it looks like I am all over the place as the only Ref. book that I got is the CQA Primer.

If anyone could help me by any means such as:

- By pointing out a few websites, books, etc., to seek and gather information that would help me preparing for the presentation.

- Any Powerpoint (ppt) presentations on "Corrective Action" (That would be great if you can share)

- Anything that can help me out - PLEASE!

I Appreciate your help. Thanks in Advance.. :thanks:

ZeeTX :thanx:

Welcome to the cove,

Please can you not cross post the same question in more than one forum, this only makes noise in the system.

If you go to http://elsmar.com/index.html you will see a link to
8-D Problem Solving here is a presentation for your purposes.

Try searching also and if you find intersting info ask us what we think about it.
This will give you a chance to learn something by yourself and give us alos some insight to other sources.


Does any one have any good sites?

I found an example of a presentation on a CAR system here: http://www.trainex.org/rcra_ca/

An organization's system can be simple or elaborate, but its basic structure will likely contain the elements described in this online procedure: http://www.cmcss.net/iso9000/prm-p005.pdf .

A past employer of mine also satisfactorily used spreadsheets to record the interactions with customers, but had a piece of software written to record the CAR initiations and, if I remember right, to notify involved parties. Some would say e-mail is not a good enough vehicle for this purpose, though one could set them up to alert the sender when e-mail is opened.

Here is another good look at an existing corrective action management system: http://www.eh.doe.gov/camp/ . Notice the link that contains actual examples of quarterly reports of CARs status.

I hope this helps!