Hi,

does anybody knows "carrot and stick program", a strategy to persuade people.

and Please help me if you have any guidelines of doing the root cause analysis for 5Ys and fishbone?

Thank you kitty

The Carrot and Stick approach has been around for almost as long as people have worked together, I suspect. The concept is simple: For some task have a reward for completing the task and a punishment for not completing the task.

Now, the implementation gets more interesting. The task can be almost anything, but to be realistic, should be finite and have some kind of measureable parameters. The reward should be appropriate, and should include some additional motivation. The punishment may be only hinted at or laid out in the open, but it must be clear.

Parents use this all the time. We go with something like "Do this and you get ice cream, don't do this and you get time out."

The most recent example I have is the State of the State speech by Govenor Schwarzenegger (Govenor of California) a couple of nights ago. He laid out tasks to be accomplished, rewards of working together to achieve the goals, and the not-so-veiled implication that failure to work with him to accomplish the goals will be punished at the ballot box in the fall.

I'll let some of the other folks help with the 5Y and fishbone.

Hope this helps.

Hershal

Here is an article about the basics for fishbone diagrams. Don't let the apparent simplicity fool you - this can be a very powerful tool.

http://www.skymark.com/resources/tools/cause.asp

As far as the carrot and stick go, I remember seeing, a long time ago, a diagram that involved a mule. To get the mule to pull the cart you can take a stick, tie a string to the end of it, and suspend a carrot from the string. Sitting in the cart attached to the mule, you hold the stick in such a way that you can dangle the carrot in front of the mule. When you do this, he will move forward, trying to get to the carrot, and pulling the cart as a result. If that does not work, then untie the carrot and whack the mule across the rump with the stick. Experiencing this painful stimulation, the mule in question will move quickly forward, in an effort to avoid recurrance of said stimulation. Hence the phrase "carrot or stick". It is interesting to note that at any one time one method is likely to work better than the other, depending, I guess, on the disposition of the mule.

We seem to have several motivation threads going at once here. I will add my "usual" suggestion - go to http://www.alfiekohn.org and read some of his works.

Hello everyone,

Thank you, Thank you, Thank you. I don't know how will I repay all of you for all the information.

Thank you
kitty

Small, used, non-sequential bills are always acceptable, Kitty:-)

If that doesn't work for you, next time you meet one of us (we're all identified by the 'COVE' tattoo in the middle of our foreheads), you can buy us a coffee.

Or, best of all, pass on what you have gotten from us to others....share your knowledge, experience (good and bad) with the neophytes, and remember what it was like to be them :-)