db
3rd February 2005, 04:21 PM
Okay, a very simple Level 101 question for you. An auditor reportedly told one of my clients (during Stage 1) that they ahve not met the requirements of 4.1. According to my client, the auditor stated that what they call their support processes (document control, corrective action, etc.) are not processes, but QMS activities!
So, the simple question is....is there a difference between an process and an activity? (and yes, I understand paragraph two of .02 on page ix)
ISOCOP
3rd February 2005, 04:28 PM
Hey Dave
cant really answer your question but thought I would say hi....Mark formerly from Sherwood
db
3rd February 2005, 04:35 PM
Hey Dave
cant really answer your question but thought I would say hi....Mark formerly from Sherwood
Hey Mark good to hear from you again! :bigwave: I recently sent you an email at Sherwood. I guess you didn't get it (he says noting the "formerly"). Glad to see you still visiting the Cove!
ISOPete
3rd February 2005, 05:29 PM
I could see document control being an activity but as far as corrective action I think the auditor is full of bunk. Pick up the AIAG Implementation guide and turn to page 174. They Specifically show Corrective and Preventive Action as a process under measurement and analysis. And guess what they also have written in text to the side .....Corrective and Preventive Action PROCESSES. Perhaps the auditor needs to take some of that ridiculously large amount of $$$$$ he got to perform the audit and buy some reading material!
Randy
3rd February 2005, 09:54 PM
DAVE!!!!
DUUUUUUH!!!!
Have your friend ask the auditor to go get analyzed and treated for whatever chemical he's using....They can call whatever they do anything they want as long as they identify, define and manage them
These are our processes
These are our activities
These are the things we do to get things done
These are our pumpkins...or whatever
Sheesh.....the auditor needs to get a grip
ISOPete
4th February 2005, 08:15 AM
To add to Randys post
"Yes those cattle in the field are our employees"
"No they are not"
"Yes they are they are on our payroll" :bonk: