johnnybegood
13th March 2005, 07:48 AM
What quality level would a customer tolerate.....1000dpku? 100dpku? or zero defect?
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View Full Version : What Quality Level would a customer tolerate.....1000dpku? Jim Wynne 13th March 2005, 12:23 PM What quality level would a customer tolerate.....1000dpku? 100dpku? or zero defect? I think most customers would be happy with zero defects. Marc 13th March 2005, 12:30 PM A very general question. What type of product? A rubber duck for kids? A heart pacemaker? Need more details. Bob Ablondi 13th March 2005, 01:34 PM A very general question. What type of product? A rubber duck for kids? A heart pacemaker? Need more details. Marc: The TS16949 Customer specifics require the supplier indicate zero defects in their control and inspection plans. The TS specification and ISO 9001:2000 do not. Marc 13th March 2005, 01:58 PM Yes, but the poster who started the thread didn't mention TS 16949 or any specific customer. BTW - Can someone tell me what 'dpku' is? Defects Per ... ?? Tim Folkerts 13th March 2005, 03:02 PM Marc, I'm not sure either, but I was guessing dpku = defects per kilo-units or defects per thousand. Tim johnnybegood 20th March 2005, 10:26 AM dpku=defect per thousand unit. :D product=walkie-talkie :biglaugh: iso9001:2000 :whip: is zero defect achieveable? :nope: Jim Wynne 20th March 2005, 10:44 AM is zero defect achieveable? :nope: Yes, but only if you change the definition of "defect." Bob Ablondi 20th March 2005, 10:52 AM Yes, but the poster who started the thread didn't mention TS 16949 or any specific customer. BTW - Can someone tell me what 'dpku' is? Defects Per ... ?? How about Defective parts per thousand units? Big three use PPM. Zero defects applies to attribute sampling. The Ancient One Bill Ryan 21st March 2005, 09:58 AM How about Defective parts per thousand units? Big three use PPM. Zero defects applies to attribute sampling. The Ancient One Why doesn't "zero defects" apply to variable sampling? |
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