My company is wanting to go ISO 9000, ISO 9001 & ISO 90014 certified. What should be my first step in getting this process started. Any help would be greatly appreciated. We haven't a clue???

First step is to buy the manuals/specs and read them.

Next, take a look thought the old messages at:

http://Elsmar.com/old_forum.html - Old Forum Message Listing

There are a bunch of threads there on starting your effort. Read them!

Then - come back here and ask some more specific questions!

Or - Hire me as your consultant!

You might want to post future ISO900x related questions in the ISO900x forum, however.

You have some work to do! Good luck!