Hi

what do they mean by determine the sequence and interaction of these processes, do we have to have a map showing the sequence of how all the procedures are related. Do we have to monitor all the processes or only the ones we think necessary(meaning do we have to monitor the performance of all the procedures)
Can anyone please explain or may be lead me to a link where it is explained

Thanks

Well John you haven't been here too long, but there are about 100 or so places in the 9K2K thread where this has been discussed.

Have you used the "SEARCH" tool yet? If not start fishing so you can learn to feed yourself.

Another question...Why?

Are you implementing a system or just knowledge shopping?

Do you have a copy of ISO 9001:2000?

Do you have 9004:2000? If you don't have 9004, why do you?

Well John you haven't been here too long, but there are about 100 or so places in the 9K2K thread where this has been discussed.

Have you used the "SEARCH" tool yet? If not start fishing so you can learn to feed yourself.

Another question...Why?

Are you implementing a system or just knowledge shopping?

Do you have a copy of ISO 9001:2000?

Do you have 9004:2000? If you don't have 9004, why do you?
Hi Randy

i tried using the search but could not find any useful information, may be iam not using it in the right manner

Thanks

john

A flow chart of your process is a start point. You should know how your product flows through your production lines. Start from a customer order (one step back if you design) this leads to purchasing, manufacturing, packing and despatch in a very simple flow. Add others to suit your own process but don't overcomplicate it. Detail at what stage your support processes interact e.g. IT, engineering, human resources, QA etc. Don't forget any special processes you may contract out to others e.g. sterilisation. When you have done this, it should be clear to anyone auditing you how your processes line up and interact.

I can't figure out what your problem is because I just searched "sequence of processes" and came up with 44 hits of which this thread is the 1st listed. The 2nd thread talks about process mapping and has attachments as do many of the threads that follow it.

Here, let me feed you a fish...

Incorrect link replaced by Marc.

A 'refined' (titles only) correct link is: search for 'sequence' and 'processes' (http://Elsmar.com/Forums/search.php?do=process&titleonly=1&query=sequence+processes)

For a 'broad' search, use this link: broad search for search for 'sequence' and 'processes' (http://Elsmar.com/Forums/search.php?do=process&query=sequence+processes)

Hi, John...another option to try out (if you don't feel comfortable with the search function at this time) is to just scroll on down to the bottom of this thread. There you will find some related threads that might be of some help. :)

If they still are not of much help, perhaps you could tell us why. What I mean is , what question(s) are you hoping they'll answer? Personally, I think that those threads (and any that come up via the search function) will help you explain how to show the sequence/interaction of your processes, but it will only truly help if you have a basic understanding of the existing processes with your organization. :yes: We don't have the ability to tell you what your company does or should have in the way of existing processes.

I see by your profile that you are an Engineering Intern. Congratulations on taking the opportunity to verify that book learnin' doesn't always match up with the real world. :D I say that having been there, done that, got the nervous twitch to prove it. :rolleyes:

How does an engineering intern end up in the wonderful world of ISO 9001?

what do they mean by determine the sequence and interaction of these processes, What they mean is to determine in what order the processes work. Which one must be performed first, and when do they overlap. Interaction relates to how they affect each other. If I change one process, does the change affect other process as well.

do we have to have a map showing the sequence of how all the procedures are related. There is no map required, however, most folks use maps because they graphically depict what might be difficult to explain.


Do we have to monitor all the processes or only the ones we think necessary(meaning do we have to monitor the performance of all the procedures) The way I read the standard, all process must be monitored. However, how detailed, and how formal the monitoring, will be up to you. Years ago, I was a foreman at a plant that made patio doors. One of the components of the doors was a wheel (actually we used four per door). As a foreman, I did not want to run out of wheels, so I would monitor my supply. This was nothing more than looking in the box, to see if I had "enough". I knew how many we used a day (how far the box level dropped), so I would determine if we had enough (I would measure the amount and analyze if we needed more). If I thought we were getting low, I would call material handling to bring more.

One last thing, when you look at your processes, think about support processes as well. Not all processes will be directly related to making your product.

Hope that helps.

I can't figure out what your problem is because I just searched "sequence of processes" and came up with 44 hits of which this thread is the 1st listed. The 2nd thread talks about process mapping and has attachments as do many of the threads that follow it.

Here, let me feed you a fish...

http://elsmar.com/Forums/search.php?searchid=246378
Sorry Randy,

i searched with the word "clause" this "clause" thant but did not work for me.
Thanks for the help

and the fish is awesome :)

WOW

is all that i can say about this site. The people(ISO MENTORS is the appropriate word) are just super helpful


Thanks a lot guys :applause:

Hi, John...another option to try out (if you don't feel comfortable with the search function at this time) is to just scroll on down to the bottom of this thread. There you will find some related threads that might be of some help. :)

If they still are not of much help, perhaps you could tell us why. What I mean is , what question(s) are you hoping they'll answer? Personally, I think that those threads (and any that come up via the search function) will help you explain how to show the sequence/interaction of your processes, but it will only truly help if you have a basic understanding of the existing processes with your organization. :yes: We don't have the ability to tell you what your company does or should have in the way of existing processes.

I see by your profile that you are an Engineering Intern. Congratulations on taking the opportunity to verify that book learnin' doesn't always match up with the real world. :D I say that having been there, done that, got the nervous twitch to prove it. :rolleyes:

How does an engineering intern end up in the wonderful world of ISO 9001?

I am doing this hoping that this shall help me slowly get into management. Am i in the right track or did i make a wrong choice. Any comments and suggestions are welcome

Thanks

John

What will help you break into management is to understand management and motivators. As an engineer don't expect too much involvment outside your field, especially if you're new.

How to best break into management varies greatly from company to company. Some companies seem to look for the most incompetent boob they can find so long as he/she will kiss the Big Boss' butt.

Assuming you are in a decent company, ask your boss and/or seek a mentor -- they know the culture and how to get ahead. Let them show you the ropes. Be willing to listen and learn. And learn to be a good manager of people -- when you can earn the respect of subordinates, and make them want to work for you, you will be well on your way.

Management of what specifically? It's a big field...people? processes? methodologies?

I'll be honest...engineers are not known for having management style traits. However, by entering the field of management systems, I think you've done the smart thing. This will allow you see the tools used by your company and provide you exposure to the various departments where you can see how the tools are being used. This will allow you to hone your communication skills and training abilities...but only if you are willing to accept feedback (some constructive and some not so constructive).

You've got to ask questions and occasionally leave your ISO Ivory Tower and step onto the floor. Best thing is to ask to go on shift...follow some guys around and learn about the process. I did that and these guys had me patching the furnace, taking samples from the caster, and hanging from the racking bed!...it was a blast!...and I learned so much!

But more importantly...and this difficult for many people, be they an engineer or not....you have got to be humble. You have to realize that you are not the expert...you are the novice. You are not the master, but the apprentice. You must ask questions...without questioning what they do. Offer suggestions...not demands. It's not easy to do...but it is possible.

I'm busy writing a quality manual for our company. I'm going to include the scope of QMS. any exclutions, procedures & processes & their interation as well as their description. am i on the write track?

Hi Randy

i tried using the search but could not find any useful information, may be iam not using it in the right manner
:topic: John, don't let Randy get to you. He can be a bit gruff.

Each time you visit you will learn a little more about how the forum software works, including the Search feature. Learning how to search properly isn't as easy as some of us 'old folks' often think (we've done it so many times we sometimes forget that searching for information is somewhat an art). And, as you have seen, others will try to point you in the right direction to find the information you need.

Welcome to the cove
I'm busy writing a quality manual for our company. I'm going to include the scope of QMS. any exclutions, procedures & processes & their interation as well as their description. am i on the write track?
Yes this is the way to go. There are plenty of samples of Manuals on the site
Have a look through this forum
ISO 10013 - Quality Management System (QMS) Manuals Discussion (http://elsmar.com/Forums/forumdisplay.php?f=101)