I have been asked to indentify two check points that an auditor should look for. e.g Purchasing Order(1. Adequacy of purchasing informatin; 2.Approved Supplier.)
A Sales Order
B. Final QC report
C. Internal Audit Schedule
D. Product Engineering Drawing (Specification).
Can any brother help me to solve the problem?

Hello Wat2004 -

This almost looks like an assignment from your auditing class. While we pride ourselves in helping others in the quality profession, we have to be careful we don't actually hurt the people we are trying to help. One of the ways we can hurt others is by giving them answers to their assignments. Quality, and in particular, auditing is a profession where the ability to find the answer is sometimes better than someone thinking they know the answer. With this in mind, I will ask of you to provide us with your opinion. What do you think are two things an auditor should look for in each area you listed? We will be glad to comment on whatever you come up with. The answers are in almost every audit training book I have read and I know you will find the answers in Feigenbaum's "Total Quality Control".

Dave

It would depend upon what the auditor is auditing wouldn't it?

A. Sales Order: (1.Adequacy of purchasing information, 2.customer feedback)
B. Final QC report: (1.The adequacy of quality process, 2.the corrective action on quality )
C. Internal Audit Schedule: 1.The availability of auditor and the audited party;2. the sufficiency of time to do the audit (too short)
D. Product Engineering Drawing (Specification): (1. revision; 2. distribution control)
Can anyone comment on my answer?

Well if your auditor is doing an EMS audit he might look at C.

You're going to need to be more specific...What is the purpose of this specific audit? The purpose or objective will dictate what is looked for.

You really don't know much about this stuff do you?

A. Sales Order: (1.Adequacy of purchasing information, 2.customer feedback)
B. Final QC report: (1.The adequacy of quality process, 2.the corrective action on quality )
C. Internal Audit Schedule: 1.The availability of auditor and the audited party;2. the sufficiency of time to do the audit (too short)
D. Product Engineering Drawing (Specification): (1. revision; 2. distribution control)
Can anyone comment on my answer?

OK, good start.

If you were auditing a sales order, that would be the information provided by your sales department to your production department telling them exactly what the customer wants. It would be hard to determine if the purchasing information was adequate but it could sure be checked for accuracy. Customer feedback could give you a good idea of how the whole thing was handled. As an auditor, consider checking the sales order against the work instructions to ensure accuracy. Also consider looking at any advance quality planning that was done prior to accepting the sales order.

B isn't very clear about what you are auditing but if it is a final report on a corrective action due to a nonconformance, I'd accept your answers for starters. I would like to see a clearer description of what it actually was you looked at.

C You would be better to look at the schedule itself and determine if the audits were being done as scheduled. You could also look at the independence of the auditor (an auditor is not to audit his own work).

D Your answers are good here. The revision level is important. You may want to review engineering changes to verify accuracy.

Dave

A) Sales Order
1. Adequacy of product information;
2. Confirmation of customer requirements
B) Final QC report
1. Summary of QC data
2. Audit results
C) Internal Audit Schedule
1. Date and Time of the audit
2. The items needed to be audited
D) Product Engineering Drawing (Specification)
1. Scale of the product
2. Approved product acceptance specification

A) Sales Order
1. Adequacy of product information;
2. Confirmation of customer requirements
B) Final QC report
1. Summary of QC data
2. Audit results
C) Internal Audit Schedule
1. Date and Time of the audit
2. The items needed to be audited
D) Product Engineering Drawing (Specification)
1. Scale of the product
2. Approved product acceptance specification

First of all, welcome to the Cove. It is good to see serious students here looking for help in developing their skills in quality. Although we are all willing to help all we can, we realize we could do harm by not allowing students to research their own work. Another area we must consider is that your teachers may have different opinions to us and you must pay close attention to their instructions. Don't look for answers to your assignments here because I, and most of the others here, know it will only hurt your studies. This doesn't mean we won't help. If you do as you have done here and present your question in a way that shows you have studied, done research and have put forward your answer, we will certainly try to help. It is best that you don't accept our advice without question. We will certainly help as best we can but, we too, sometimes make mistakes and there may also differences in culture or custom. As a student, you should research the information you are given and consider its application to what you are learning but always follow the direction of your instructor. He, or she, is the one who will determine your final grade.

Once again, I will say what was said earlier. We can only guess at the full scope of your question. It would certainly change some of the answers depending on what you were auditing and what was the purpose. Without more understanding, we have to base our comments on a very generic look at an audit. The comments I offer are assuming the instructor is looking for key checks in each area mentioned.

I think your answers are good for all but "C". Both of those answers are part of the audit scheduling process but there are more important issues you could review. Consider, if the audit had to be rescheduled, would that mean there was a nonconformity because it wasn't done on schedule? I think the fact that the audit was actually done would be more important. If your answer C2 actually means "The scope of the audit", the answer is very good but without mentioning "scope" it is unclear.

I would appreciate knowing what level of study you are involved in to better judge your expected level of understanding of the subject. It would make it easier for us to phrase our answers and temper our comments to better suit your needs. Also, try to help us help you by being open, accurate and complete with your questions. Don't look to us to do your homework but if you are showing an honest effort, we are glad to help.

Dave

I'm sorry, I hadn't read your profile... What are you a student of?

As for the briefest of answers to your question....Auditors look for objective evidence that specified requirements/criteria have been fulfilled. Therefore an auditor may look at all, none or some of what you have been seeking.

Auditing is not an exact science and therefore cannot be completely quantified. Auditing is like sex, you can describe it, but you don't fully understand it until it is personally experienced.

Auditing is like sex, you can describe it, but you don't fully understand it until it is personally experienced.:lmao: Let's hope is always consensual....