Is any body using Auditing management software to manage their internal quality audit system?
Through which software we could manage all type of reports i.e. open/close issues, repeated / non-repeated, clausewise etc.

Is any body using Auditing management software to manage their internal quality audit system?
Through which software we could manage all type of reports i.e. open/close issues, repeated / non-repeated, clausewise etc.
I understand "what" you are seeking, my question is "Why?"

Do you have that many issues of nonconformance in your organization that you need software to keep track of them and to sort them by type?

If so, I suggest you need to deal with those issues regardless of whether you have software or not.

The point is there is a difference between nonconformance of a system and nonconformance of a product. Audits of systems are audits of processes. Nonconformance of a product may only be a clue to a nonperformance of a process or a system. Many organizations are having a difficult time grasping the concept of auditing processes (input - activity - output) and thus end up with multiple nitpicking points which are part of only ONE process.

Tell us more about your situation and maybe we can help you solve a problem you are not aware of, yet.

Is any body using Auditing management software to manage their internal quality audit system?I do, but I was quite unable to find the product I wanted, and that forced me to cobble it together myself, in Microsoft Access. Unfortunately, it is in Swedish, and would be an absolute bear to translate. It would probably be easier to rewrite from scratch. What I want to say, however, is that it can be worth your while... You just need to know what you want it to do.

This application started at a very humble level, being little more than a list of audit issues. More functionality has then been added bit by bit. You can almost say that it is an example of evolution rather than product development. The only thing remaining from the first versions is the raw data.

Today it contains our entire audit program: Plans, checklists reports, actions.... The works. We are very happy with it.. And yet: I wish there had been a commercial product around. As it was, we had no choice.

/Claes

screw things up, as the old saying goes.:lol:
I have used System 9000 and viewed many others. I've never seen one which is really useful and, in most cases, this type of software audit system just forces the auditor into spending more time at a pc than they do actually doing the audit!

I favor a simpler approach where:-

a) the auditor uses 'pencil & paper' as much as possible:agree1:
b) the analysis isn't done by the auditors but by the audit manager or management rep.

This can be done by a simple Excel spread sheet. Sorry to pour water on the idea, but as Claes says, there isn't really a good/great computer solution out there..........:nope:

Andy

Thanks Mr. Wes Bucy, Clayes & AndyN
Of course, you are saying right that we should use simple approach i.e excell sheets, pencil & paper. at present I am doing the same.
But in my company peoples are not self driven about audit observation closure. they don't bother about it. I have to remind them repeatedly & some time forcefully also.
But this is not feasible to me to keep tracking of each observation resulting some pending open issues.
Recently, our certfication registrar give NC on tracking of the same. that's why I am looking for a software to sort reports for each dept and repeated reminders.
Throgh web search I have found the solution also on site http://www.qualityclinics.com/ .I am evaluating ths demo version. I think this can help me.
Thanks once again for sharing your views.

I have to remind them repeatedly & some time forcefully also.Let me put it this way: You are not alone :rolleyes:. I have to say though, that this problem is nowhere near as big as it used to be. I failed to mention that my application transfers a lot of information to our intranet: Like for instance a Delayed actions list. Not a list you want to find yourslf on. In all fairness there is also a list covering All active issues and an "Early warning" list (Deadline in one month or less).

I am evaluating ths demo version. I think this can help me.Do tell us what you think about it. I saw no alternative to building the thing myself, but that was in 1997, which as far as computers and software goes must be regarded as ancient history. There may be commercial alternatives around today.

/Claes

Dear Kumar,

Despite of fact all those opinions, about "make it simple" and "why", are correct and have a very good intention of rising the correct view of quality in any system. We've been using ISOAUDIT (controlling audits), ISOACTION (controlling non-conformances and actions plans) and ISODOC (controlling documentation) made by SOFTEXPERT.
Best regards.

FL

I have been using an Excel spread sheets to track all audits and status of same since 2002. Fairly simple, and has been accepted during our TS16949 conformance audits.
Closures are attained by repeated persistance by the TS management Rep. (me):D

On our end, we use the MySQL-Front as our RCPA (Request For Corrective Action) running on the Tomcat Apache as its OS.

Raffy

I'm more like Claes, but did everything in Filemaker.

It started back in 1992 and evolved together with each version of FM.

I now rebuild from scratch in version 7/8, where the beginning was in FM 3.

Due the complete relational development I have now a huge library from all the audits with all the items, from each single customer.

I could never find a commercial product that did exactly what I needed, nothing more, nothing less, hence the own development.

And I'm very happy with it, upload all the needed data for a customer/audit in my laptop, and ready to go...excange info with other auditors, no problem.

Although I don't use checklists anymore, comes with the years I think, the written down info is scanned and imported into the database...nice and easy...

Funny thing is, I got calls from customers for information they know I can retrieve very quick...gives me an item to check at the next audit...

MS Access here. We started out in 1998 or so with a simple Access app to handle customer complaints. In the last couple of years, I built the app to deal with complaints, material nonconformances, incoming raw material issue, Continual Improvement tracking, audits, and some other stuff. Access is handy for "rolling your own" if you don't like what you see.

Thanks a lot sir,
:biglaugh: You have the same what I am looking for. Have you purchase this software or developed at your own? I am not well conversant with access to develop these type of packages. If you have purchased this pl give me the address of the source.
Sushil



MS Access here. We started out in 1998 or so with a simple Access app to handle customer complaints. In the last couple of years, I built the app to deal with complaints, material nonconformances, incoming raw material issue, Continual Improvement tracking, audits, and some other stuff. Access is handy for "rolling your own" if you don't like what you see.

Thanks a lot sir,
:biglaugh: You have the same what I am looking for. Have you purchase this software or developed at your own? I am not well conversant with access to develop these type of packages. If you have purchased this pl give me the address of the source.
Sushil

MS Access is from Microsoft (aka MS) so just contact your local Microsoft representative or ask your IT/IS people to do it... its a common program in Microsoft Office package so you may have it already :)

I have only recently (a little over two years ago) taken over the auditor job function within my company.

I have revised our tracking system so that it calculates open and closed cycle times for NC's raised against departments and supervisors. This has proved effective in that we are now seeing faster closure of points (would you want to be a supervisor or manager who has to stand up at plant review and explain why all the NC 's aginst your name are overdue).

I just use excel. It's simple to use and can be powerful if set up correctly. Are there any on the shelve software packages which do a similar thing?

Andy