The Original "Introductions" Thread started in 2001 and split off October 2009 [Elsmar Cove Index (Ar)]

Greenraisin

18th April 2001, 04:00 PM

Greenraisin

18th April 2001, 04:09 PM

I'll go first!

1. My name is Eric Frischmuth
2. Quality Engineer focused on quality system development.
3. Medical Device Industry
4. ETHICON Endo-Surgery, a Johnson and Johnson Company. Located in Cincinnati, OH
5. 13 years in quality and 8 in Operations. 7 years in the military before that.
6. Play guitar and raise water lilies! Got the "Greenraisin" tag in college when a friend started calling me that. I asked him why and he said, "Just how normal is a green raisin?" The rest is history!
7. My pet peeve is the lip service given to quality
8. If I could change the world of quality, I would REQUIRE rotation from operations and other functions through the quality organization or function. The best ops folks are the ones who've been through QS, QA, or QC, and the best QA folks have the scar tissue from ops!

My degree is in Business Administration.

------------------
See you down life's highway!

Eric

[This message has been edited by Greenraisin (edited 18 April 2001).]

DICKIE

18th April 2001, 04:49 PM

1. Greg Dickie
2. Technical Manager
3. Full Service Machine shop
4. Future Tool & Machine, Greater Detroit area
5. I've been in and out of quality for 21 years
6. ?
7. The sometimes high and mighty attitude of quality people
8. The sudden disaperance of the ISO

energy

18th April 2001, 04:59 PM

Kevin Mader

18th April 2001, 06:31 PM

Al Dyer

18th April 2001, 08:57 PM

1. Name

Alistair Stuart Dyer (Scottish)

2. Job Title or explanation of what you do

Consultant/Lead Internal Auditor/Management Representative. Work for a company that allows me to do outside consulting.

3. Industry you're in or have been in

All tier II B3 Automotive (started at the bottom)

4. Company you work for and location

Various, commute from Michigan to mid-Ohio for main company I work out of.

5. Length of time in quality function

Too Many!!! (23 years)

6. Something personal that sets you apart

Adaptability/no hair

7. Your pet peeve in quality

Paradigms

8. If you could change the world of quality, what would you do?

Attack Over. Get rid of the term quality system and replace it with a term like management system, or manufacturing system, or business system.

Influence schools to teach courses in cause and effect, prevention vs detection, root cause analysis etc.... They all affect how we live our everyday lives and are not limited to the umbrella of quality systems.

ASD...

[This message has been edited by Al Dyer (edited 19 April 2001).]

Randy

19th April 2001, 11:02 AM

OK, I'll give out some info that set me really apart from you wimpy types.

1. Randy Daily

2. I am an ESH Professional working in a safety office on a US Army installation as a contractor.

3. The industry I started in would now be called nation building...I served as an infantryman in the Marines. I then went into the Army Reserve as a member of Special Forces (yep I wore a green beenie)and retired from the National Guard with about 28.5 years service. I am a former police officer from Arkansas spent 11.5 years with Lockheed as an aircraft mechanic (licensed A&P). I worked for ITT Industries in Environmental Safety where I got introduced with ISO 9000 and jumped on the 14000 bandwagon and got myself RAB certified as a Lead Auditor (not easy).

4. I now work for Charis Corporation as a Safety Specialist in the Ft.Irwin safety office (I hate it..the job not the company).

5. I started in Quality in 1990 with Lockheed as an Inspector.

6. My bullet and knife wounds which mean I don't scare real easy or get intimidated either.

7. How people tend to fake it and claim a good job.

8. Hold folks more accountable with a 34" Louisville Slugger

CarolX

19th April 2001, 11:38 AM

OK - I'll nibble a little -

1. Name - Carol X. (yes, my last name starts with an x)
2. Job Title - Quality Assurance Manager
3. Industry - Currently: Sheet Metal Fabrication
4. Job Shop north of Chicago
5. Length of time in quality function - OUCH - 23 years
6. Something personal that sets you apart - hardest working mom - I have 5 kids - ages 6 months to 18 years
7. Your pet peeve in quality - lip service and fads
8. If you could change the world of quality, what would you do? - eliminate it - companies are going to make good or bad product iregardless of what we do - I say let them sink or swim on their own (I know, that would put me out of a job)

freeda

19th April 2001, 12:01 PM

I'll give this a shot.

Name:
Freeda Hoeweler (very German)

Job Title or explanation of what you do:
My job title is Quality Engineering Technician, which is not representive of what I do. I pretty much maintain our QS registration. I am pretty much your average pee-on.

Industry your in or have been in:

We make metal and plastic components for a variety of different companies. Both automotive and non-automotive.

Company you work for & location:
I work for a machine shop in Southern Indiana (across the river from Louisville, KY). We occupy the old Louisville Slugger factory. Yes, until 5 years ago Louisville Slugger bats were made in Indiana.

Length of time in quality function: Unlike most you, I have pretty much started in the quality game. I have been in it for only 6 years.

Something personal that sets you apart: Not too much except, I am very tall and have a lot of red hair.

Your pet peeve in quality: My pet peeve is that upper management thinks that quality is the responsibility of the quality department. When they don't hold the mfg. department accountable for the quality of the parts they run.

If you could change the world of quality, what would you do: I'll have to get back with you on that one.

Dan De Yarman

19th April 2001, 12:05 PM

Don't believe I'll be able to top Randy, but here it goes.

1. Name: Daniel Edward De Yarman (French, well De Yarman is anyway)

2. Job title: Quality Assurance Coordinator - All the responsibility and none of the authority of the Management Representative.

3. Industry: Custom Automated Industrial Machinery

4. Company and location: Acro Automation Systems, Inc. (QS-9000 TE registered) - Glendale (suburb of Milwaukee), WI

5. Time in quality: grueling, almost two years

6. What sets me apart (condensed version): I am a Christian, which helps me to realize there are more important things in life than "quality assurance". I am quite young, only 25(as of last week), and have no college degree. I was offered this position after a registrar and consultant had been picked and it was my job to make sure we got registered. We did so in a little over a year. I pretty much learned as I went along. Took a few good courses along the way, though.

7. Pet peeve: Lack of management support or management turning a deaf ear to what is really going on (penny wise, dollar stupid).

8. What I would change: Put everybody in someone else's shoes for one week so they can see how there actions or lack there of make a difference, not just in terms of quality, but of the bottom line.

I also appreciate this website, I've learned a lot from all of you here. And I will continue to contribute my knowledge and adivce for as long as I am in the quality arena.

BRoyal

19th April 2001, 06:50 PM

1. Ben Royal
2. Quality engineer in CPI group; also site 5S trainer
3. Formerly in rockets(General Dynamics and Loockheed Martin), now in PCB assembly
4. Solectron Technology, Charlotte, NC
5. 14 years as a quality engineer/auditor
6. My present company has twice won the Baldrige award
7. We in quality can sometimes be arrogant
8. Ensure everyone understands the concept of variation

Laura M

23rd April 2001, 10:19 AM

Fun topic....

1. Name

Laura McFarlane

2. Job Title or explanation of what you do

Owner/President of Odyssey Quality Management
(fancy words for self-employeed consultant for several local businesses)

3. Industry you're in or have been in

Primarily automotive 20 years with GM/Delphi prior to going out on my own. Most clients have some automotive.

4. Company you work for and location

Above....Rochester, NY

5. Length of time in quality function

Most of above career; with stints in manufacturing

6. Something personal that sets you apart

Well, CarolX has me beat on the kids(I have 3 8-14); so I'll have to go with the fact that I still actively play softball and soccer - which, if you do the math, my mother thinks I'm too old for. I've also recently been amazed that altho there are alot of women in quality at the larger companies - in the smaller companies I'm dealing with, I'm still "unique."

7. Your pet peeve in quality

Fancy names for the same thing- and manager that "latch" on and think its a matter of more training.

8. If you could change the world of quality, what would you do?

I gotta go with having understand variation and Deming System of Profound knowledge. Quality shouldn't be a "field" of study, it should be integrated or at least more respected by the other fields.

Howard Atkins

23rd April 2001, 11:18 AM

Here I go as well

1. Name- Howard Atkins
2. Job Title or explanation of what you do
Consultant for QMS mainly for QS9000 and VDA, represent companies that are exporting from Israel for supplier development, audits etc.
3. Industry you're in or have been in
Plastics mainly for automotive but also electronics and areospace, also electronic parts
4. Company you work for and location
International Quality Services, Israel
5. Length of time in quality function
10 years
6. Something personal that sets you apart
I live on a Kibbutz in the desert, south of Beer Sheva, with 3 kids 9-16
7. Your pet peeve in quality
An automatic assumption that SPC is the same for all industries
8. If you could change the world of quality, what would you do?
Make the management really understand that they need to be committed

jclucas

23rd April 2001, 12:33 PM

1. Joe Lucas
2. General Manager
3. Various .. we make nonmetallic die cuts and service companies all across the board
4. Breiner Co., Inc, Avon, IN
5. Awhile ... 4-5 years
6. uh .. hmm .. im pretty ordinary http://16949.com/ubb/smile.gif
7. Quality-eze .. simple things are dilbertized so that no-one can understand it

------------------
-------------------------
Joseph Lucas

Sam

23rd April 2001, 07:19 PM

1. Name- Sam Goody
2. Job Title or explanation of what you do-
Quality Manager, QS9000/ISO14000 Management Rep.
3. Industry you're in or have been in-
Presently Automotive Accessories, Previously Aerospace, Machine Design, Mining, Oil Industry, Electronics.
4. Company you work for and location-
Covercraft Ind. Inc.
5. Length of time in quality function-
24 years Quality, 13 years Design Engineering
6. Something personal that sets you apart-
Active in projects for troubled youth, CASA volunteer ( I also copied this format from Howard)
7. Your pet peeve in quality
Quality Programs Standards
8. If you could change the world of quality, what would you do?
Eliminate quality program standards. Implement the Deming 14 point process everywhere.

------------------

WALLACE

24th April 2001, 03:09 PM

I think that we may have a very good subject thread to pursue regarding the integration of quality function (Management,auditing)and the theories of statistics relating to Demings work and SPC, sigma. I'm not qualified to start the thread but, I think it would be a great education for all quality practitioners at the cove.
Wallace.

Steven Truchon

25th April 2001, 12:37 PM

I found all of the posts so interesting I have to throw my 7 cents in here too.

1. Name:
Steve Truchon

2. Job Title or explanation of what you do:
Quality Engineer which is kind of inaccurate but thats the title they gave me. I am responsible for the ISO/QS system here, also I am the Safety Director and recently was awarded the "privelidge" of being the official environmental coordinator, so I guess I'll coordinate the environment now too?

3. Industry you're in or have been in:
Currently in the fineblanking industry. For those who do not know, its basically precision metal stamping (yes, its possible, and its not an oxymoron). Previous to that I have been in precision machining, culinary arts, marine biologist, and Naval SpecWar Operator (Hooyah Randy)

4. Company you work for and location:
Precision Resource - Florida Division Fort Lauderdale near the beach

5. Length of time in quality function:
hmmmm 2001 minus 1980 equals WAY TOO LONG!

6. Something personal that sets you apart:
Im a musician trapped in an engineers body.

7. Your pet peeve in quality:
"We've been doin it this way for 20 years and now you say..." - Not many things will cause my gut to "grrrrrr" more that this.

8. If you could change the world of quality, what would you do?
Teach "quality" as a life concept in the public school system. Duct Tape the mind of the stereotype Production Manager. Go back in time and re-route myself to the Keys as a shrimp fisherman.

[This message has been edited by Steven Truchon (edited 25 April 2001).]

Michael T

25th April 2001, 05:30 PM

1. Name: Michael Thompson
2. Job Title: Quality Assurance Manager
3. Industry: Last 6 months - Flexible Metallic Hose manufacturing; previous 4 years - Book manufacturing
4. Company: Hose Master Inc., (No jokes please - heard them all... http://16949.com/ubb/biggrin.gif) Cleveland, Ohio
5. Length of time in Quality: 4.5 years
6. Something personal that sets me apart: Breeding & showing Oriental Shorthair cats
7. Pet Peeve(s): I've got 2... "That's the way we've always done it" from anyone on the shop floor or in management, and upper management wanting all the bennies of a "quality program" but not wanting to put forth serious effort to make the program really work.
8. If I could change the world.... Hmmmmmm... make Quality Management (theories, philosophies and tools) a requirement for everyone at the level of front line supervisor and above.

WALLACE

26th April 2001, 02:08 AM

Energy,
Don't lose sight of the purpose of the cove forums, Do you know what it is?
Al the best.
Wallace.

energy

26th April 2001, 02:34 AM

Wallace,
Sure. To stay within the existing thread topic, or open up a new one. Simple stuff.
energy

WALLACE

26th April 2001, 04:07 AM

Energy,
Point taken.
Wallace.

Jim Evans

26th April 2001, 10:31 AM

Why not?

1. Jim Evans
2. Quality Manager/ISO Coordinator
3. Material handling racks for the automotive industry
4. Griswold Machine and Engineering in Union City, Michigan
5. 23 years in quality function, 6 of which are at my present location
6. I am on a Board of Directors for a drum and bugle corps (youth development group)here in Michigan.
7. I am cheating (I have a couple): 1) The next big thing (flavor of the month) and 2) Lip service versus reality.
8. Get rid of all the next big things already in place and fill the void with common sense and a true understanding of the quality function to the bottom line.

Rick Goodson

26th April 2001, 12:52 PM

Great idea! It makes it a little more interesting when you are conversing with people and know a little bit about who they are.

1) Rick Goodson

2) Dual job titles: Quality Services Director & Master Trainer. I'm the resident quality 'gear head' at the organization and also responsible for developing, designing, and teaching training programs in quality, operations, manufacturing. I also consult (we call it direct help) for our members (explanation in 4) below).

3)Worked in manufacturing (electronics, electro-mechanical, mechanical) in goverment, industrial, and automotive industries. A couple of Fortune 100's and a bunch of smaller companies. Now in training and consulting.

4) Work for MRA - The Management Asociation, located in the Milwaukee area of Wisconsin. We are a management association with approximately 2,200 member companies. MRA provides advise, training, and direct help in most organizational areas (emphasis on Human Resources) except accounting and IT.

5) 22 years in quality and a few (9 years) in purchasing, engineering, and operations management.

6) Vegetarian, organic gardener, grow most of what I eat. (Yea, I have heard them all...Do vegetarians eat animal crackers?, etc.)

7) Pet Peeve: ISO implementations to get the registration only and then complain nothing got better and it costs alot.

8) Chaning the world of Quality: Got to agree with AL and CarolX, integrate Q into everything and eliminate the Q function.

Jim Biz

26th April 2001, 12:54 PM

My turn

1. Name
Really is Jim - Really is Biz (plus a bunch of extra letters unpronounceable by humans http://16949.com/ubb/smile.gif http://16949.com/ubb/smile.gif)

2. Job Title or explanation of what you do
ISO/QA Manager plus records manager plus customer service PPAP coordinator plus.... statisticion .......plus.

3. Industry you're in or have been in
Metal/process manufacturing - currently Agricultural - tractor/combine / light industrial (backhoe & crawler) parts.
In past life (s) - I spent 10 years as a piecework welder - Taught shop floor SPC thru a local colleage program for 3 years.

4. Company you work for and location
General Grind (really do work for the genreral grind) - midwest USA

5. Length of time in quality function
16 years - 10 + years member of ASQ - Certified CQT trained in CQE body of Knowledge (do't expect me to remember all of it tho http://16949.com/ubb/smile.gif)

6. Something personal that sets you apart
We have 6 american paint/pinto horses all but 2 raised here "on the ranch"(if you can call 8 acres a ranch).
(Why 6? we need them for the 5 grandkids and they keep the weeds down)

7. Your pet peeve in quality
Inability of many managers to understand the results of focused effort, and their role in the QMS.

8. If you could change the world of quality, what would you do?
Gather all the "flavor of the day" programs together & give each a clear identification.
All too often a "New idea" is developed that just is an extension of Demming & Juran theories.

[This message has been edited by Jim Biz (edited 26 April 2001).]

Dan Larsen

26th April 2001, 07:38 PM

Been away for a bit...time to jump back in!

1) Dan Larsen
2) Consultant (independent), owner of the business, president…but not CEO…that would be my wife! http://16949.com/ubb/smile.gif
3) Metal working, heat treat, plating, foundry, metallurgical background
4) HTQ Consulting, Sussex WI
5) Seventeen in quality, twenty six in industry overall (materials engineer, metallurgist, general management in industrial environment)
6) Home remodeling, architect wannabe
7) People who think a quality management system is "three books on the shelf"
8) Consult, coach, and push small companies to look to QMS as a business tool rather than a burden (Hey, I'm doing that now!). I realize a large degree of satisfaction when my small company clients go through an audit and successfully defend their system that works!

Jim Biz

14th June 2001, 08:31 AM

Bump (for all the newly registered folks)
If you care to identify yourself this is the place - if not I'm sure we all will help you anyway we can :)

Regards
Jim

E Wall

14th June 2001, 10:17 AM

1. Eileen Wall
2. ISO Coordinator
3. Industrial Battery Manufacturing
4. GNB Industrial Power, a Division of Exide Technologies; Columbus, GA Plant
5. This company - 3+ yrs, previous 3+ yrs in Automotive machining shop & construction (county & state jail projects), before all this - Military community (NAF - Forms & Publications) & prior service
6. Old-time ethics - Pay me a days pay and you'll get a days work - The best I can do - not just watching the clock!
7. Production perception - Quality = Bureaucracy (no matter how many times you show them the true benefits- this persists)
8. Change people's attitude to overcome resistance - open the door to think 'outside the box'

[This message has been edited by E Wall (edited 16 August 2001).]

barb butrym

14th June 2001, 02:46 PM

OK, I'm in

1. Name

see above.....

2. Job Title or explanation of what you do

Consultant/trainer/auditor for hire. President/Owner BQA

3. Industry you're in or have been in

Been there done that, so to speak...specialize in Electronics for defense & mil stds...heavy experience in textiles, plastics and metal stamping, TE Supplement stuff as well as services (food and retail)

4. Company you work for and location

BQA Training and Consulting, Central Massachusetts

5. Length of time in quality function

nearly 30 years. (ouch)

6. Something personal that sets you apart

everything sets me apart, they broke the mold

7. Your pet peeve in quality

actually in general..." SEMANTICS" hang ups

8. If you could change the world of quality, what would you do?

Exit stage left...LOL

make everyone dance to the same drummer...teach "common sense" and problem solving principals (even at the preschool level !!!)
When I write the training (lesson)plan for that one that is effective, I will become a multi-millionairess!!!!!

[This message has been edited by barb butrym (edited 14 June 2001).]

Graeme

14th June 2001, 10:35 PM

Add another one into the mix!

1. Name -- Graeme C. Payne (the origin and spelling is totally English.)

2. Job Title or explanation of what you do -- Metrology Engineer, or Quality Engineer if the first draws a blank stare. I am back to writing calibration procedures and implementing "better" measurement methods for an electronic calibration lab. (We have had the ISO 9001 audit and are recommended for registration, so some of the pressure is off.)

3. Industry you're in or have been in -- I am currently working with the electronic calibration lab of a major airline. Previous work was doing the same for the Navy (civil service) and a brief year as a technical writer and ISO guru for a software company. My specialization is the care and feeding (aka calibration) of electronic test and measuring instruments. Although one position with the Navy was in Environmental Effects Testing, where I got to bash things to bits, freeze and boil them, shake them to powder, fog them with salt mist and take them to very high simulated altitudes. Great fun!

4. Company you work for and location -- I am a contractor working at a major airline in Atlanta, GA (as they say on a popular game show ...)

5. Length of time in quality function -- 20 years plus ...

6. Something personal that sets you apart -- how many other "left-handed red-haired eyeglass-wearing cat-loving English immigrant former Marines" do you know?

7. Your pet peeve in quality -- Total Quality Lip Service.

8. If you could change the world of quality, what would you do? -- Restructure business education (undergraduate and graduate) so that most textbooks are by (or based on the work of) Deming, Juran, Shewhart, Feigenbaum, Covey, Crosby, Peters and a few others - and make them required study for supervisors promoted from within.

(My secondary goal is to win the lottery and retire. http://16949.com/ubb/biggrin.gif But alas! I know too much about statistics and probability to make that work!)

------------------
Graeme C. Payne
ASQ Certified Quality Engineer

[This message has been edited by Graeme (edited 29 July 2001).]

Al Dyer

14th June 2001, 10:42 PM

This is a great topic, can I ask that persons that have not already done so go to the benchmarking area and post your information?

Thanks in advance, I need the largest sample size possible to crunch the data and post a benchmarking matrix.

ASD...

[This message has been edited by Al Dyer (edited 14 June 2001).]

Calisto

15th June 2001, 06:15 PM

Networks work - so the concept of having a trust community to turn to is encouraging.

1) Name: Christina Forakis, BS in Organization Behavior; MS in Organization Development; OJT in Business Mgmt (20+ years)
2) Job Title/What you do: Organization Development Practitioner; Leadership & Team Development; Strategic Planning; Relationship and Role Mgmt; Conflict Resolution; Facilitation;
3) Industry: Private Consultant; State government civil servant
4) Company/Where: Sacramento, California
5) Length of time in quality function: 30+ years; there is no job that is not involved in some aspect of a "quality function, although my years in sales, working with customers, and working for the state have certainly honed my acumen in 'quality'.
6) What Sets you apart: Approach. I approach everything from the perspective that everyone is in the same boat; right, that doesn't always turn out to be true, but it's where I always start. What has created sustaining long-term relationships of trust has been my approach to everyone I work with or encounter. Soft, genuine, clear, and open.
7) Your pet peeve: Lip service
8) If you could change one thing: Lip service

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JRKH

16th June 2001, 02:17 PM

Sure have enjoyed reading the posts so far. So here are my answers.

1. Name:
James Huening (pronounced Heening)(verrry german)

2. Job Title or explanation of what you do: Quality Manager, QS-9000 ccordinator (guru in training) Lead inspector, Calibration, etc...etc...etc.. (I am 50 percent of the Quality department)

3. Industry you're in or have been in:
Oh Lordy lets see...30 years in manufacturing, of which about 15 have been in the quality field.

4. Company you work for and location: Small (about 90 souls), general machining company in Cincinnati Ohio.

5. Length of time in quality function:
See above. Started out as a line inspector for a hydraulic cylinder mfg. Moved to final testing (try to blow them up. Fun but messy when you succeed), then to management before moving to my current position.

6. Something personal that sets you apart: Mmmmm... Well how many 46 year olds can say they have flown a B-17 Flying Fortress. (did it twice.) Also was the first child born in Cinci area 1/1/55.

7. Your pet peeve in quality:
Same as others. Non-accountability. Idea that quality is for the quality department. Lip service from upper management.

8. If you could change the world of quality, what would you do?:
Can't really add too much to what others are saying. Seems that the only functions that "Quality" should be performing are training, calibration, and auditing. Everything else should be handled by other functions. Were talking about business practices here.

Sure have been pleased with the quality of the people populating this board, and am happy to be a part of it. Thanks to everyone.

------------------
Low tech is better than no tech.

[This message has been edited by JRKH (edited 16 June 2001).]

tim banic

15th August 2001, 03:14 PM

1. Name
Tim Banic
2. Job Title or explanation of what you do
QS 9000 Co-Ordinator...jack of all trades master of none...bearer of bad news when I find a problem...trainer...general pain in the backside...keeper of the QS flag
3. Industry you're in or have been in
Presently working in an Industrial Sewing Company. Also have experience in Plastic Injection Moulding & Industrial Coatings (powder & wet paint).
4. Company you work for and location
HD Brown in St. George Ontario Canada
5. Length of time in quality function
Approx 7 years
6. Something personal that sets you apart
I have a beautiful wife & two beautiful daughters...or were you thinking work wise? In that case I have registered 2 companies to ISO 9002:94 & 1 company to QS 9000 (toot toot...tooting my own horn)
7. Your pet peeve in quality
Production Managers who feel that no matter how bad the part looks...we need to get it to the customer on this date & won't listen when you say you can't ship that garbage! I have had the arguement
8. If you could change the world of quality, what would you do? Now this sounds like a beauty pageant question...HMMMMMM, let me see, make Presidents, GM's & VP's understand that the cost of quality is their business, without quality there are no customers!

"If it moves, train it...if it doesn't move, calibrate it...if it isn't written down, it never happened!"

E Wall

16th August 2001, 11:18 AM

Originally posted by tim banic:
"If it moves, train it...if it doesn't move, calibrate it...if it isn't written down, it never happened!"

I just love this, Mind if I borrow it? It would make a great banner line on memo's.

HFowler

16th August 2001, 04:51 PM

1. Hank Fowler
2. Manager, Quality Assurance
3. Currently -Touch Screen Dispatch Consoles Previously - Pressure Relief Valves
4. Avtec - South Carolina
5. 10 years
6. Have traveled throughout China on several occasions to improve quality of suppliers.
7. QA is the last to come and the first to go when funds are tight and being thought of as a necessary evil.
8. I would like to see less "fads" in the world of quality and more standardization of guiding principles.

Randy

16th August 2001, 05:04 PM

Heeeeeeeeeyyyy!!!!!!!

My info has changed somewhat.

I am now the Owner, Operator, CEO, Head Consultant and all around Chief Bottle Washer for "Daily Safety & Environmental Services". The wife is the Chief Financial Officer (she gets the money) and Office Manager (she straightens up my mess).

I landed the ISO 14000 implementation project for a major (Billion $+) space and electronics company here in So Cal. Talk about high tech...I've trained rocket scientists (some of these guys worked on the Gemini/Appolo programs as well as the shuttle and everything else that's happening).

Judi (my CFO and wife) and I now have 8 grandkids.

I've got contracts with a couple of Registrars as a Lead Auditor for 14000.

That's it.

Fire Girl

17th August 2001, 01:11 AM

Here goes:
1. Name:
Dawn Welsh
2. Job Title or explanation of what you do
Quality Management Rep (also known to dabble in health & safety and other committees that nobody else will make sure keep meeting)
3. Industry you're in or have been in
Manufacturing of all kinds: currently metal stamping
4. Company you work for and location
ACM Metal Forming
Orillia, Ontario, Canada
5. Length of time in quality function
~3 years
6. Something personal that sets you apart
I'm 5 ft nothing and I am a volunteer fire fighter in my spare time.
7. Your pet peeve in quality
Huge lack of support from management.
8. If you could change the world of quality, what would you do?
I would have management go through the audits. That way auditors could base your certification on your management support.

E Wall

20th August 2001, 12:10 PM

Congrats Randy!

CarolX

20th August 2001, 02:16 PM

ditto, Randy!

CX

gpainter

26th September 2001, 04:18 PM

I am new to this forum and after reading thru it find that it is very informing and the best one i have seen. Just wish I had came earlier:)

energy

26th September 2001, 04:21 PM

gpainter,

The more you visit, the more hooked on it you become. I am. Don't worry about being here earlier. There are old files to scan when you have nothing to do.:smokin:

Al Dyer

26th September 2001, 06:27 PM

gpainter,

Good to have you aboard and use the search engine, it works well and is chock full of info!:bigwave:

E Wall

27th September 2001, 08:21 AM

:bigwave: gpainter,

I tried to send you a PM yesterday but you have the option switched off. It's good to see you jump right in, many new folks browse, but for whatever reason choose not to participate actively.

I'll just echo Energy's comments, and Al - as always - you make me laugh! :ko: hehehee Nice way to start my day.

Looking forward to seeing you around the site,
Best Regards,

Marc

25th August 2003, 03:54 PM

CarolX

25th August 2003, 04:03 PM

energy

25th August 2003, 04:22 PM

I’ll take a shot. Some questions will be left unanswered. Some information is in the “profile” part of the forum when there is a post. That is for those who wish to provide a profile. I don’t imagine there will be a large response due to “privacy” issues. I could be wrong. Here goes:
1. Profile
2. Quality Assurance & Environmental Compliance Manager
3. Aircraft (Most Systems), Submarine Life Support Equipment, Water Treatment-Purification Systems
4. Profile
5. 35 years, yea..a long time
6. Started as an inspector in the Jurassic Period and received ever increasing responsibilities in the quality arena. Probably not so strange.
7. No support from Management in Quality initiatives unless an external audit was on the horizon
8. “Everyone” would be made accountable for their functions and their effect on the Quality System

1. Profile
2. Office Mgr
3. Same as above
4. Same as above
5. 36 in the "old" field
6. Same until December 2002 :vfunny:
7. Who cares?
8. Who cares?

Currently working in a "family owned" business because I'm too old to get hired anywhere else. Intimately involved in the "real" issues of running a business. Very interesting. If you screw up, it's very noticable. Do I miss the Quality arena? Sure. That's why I'm here so much! :p

gpainter

25th August 2003, 04:38 PM

1. Greg Painter
2. ISO Coordinator
3. current: Plastics previous: delivery, retail grocery, retail meat, paperboard, rubber
4. Spencer Industries Inc. Dale In.
5. About 26 years
6. Honesty
7. "Business decision"
8. Get everyone to understand the concepy of the "CUSTOMER"

David Hartman

25th August 2003, 05:06 PM

Quote:

Originally Posted by Greenraisin
I have really gotten a lot out of this forum and all of you who participate. I was curious, though, who all of you are and what you do. How about letting us know a little bit about you and your background?
1. Name
2. Job Title or explanation of what you do
3. Industry you're in or have been in
4. Company you work for and location
5. Length of time in quality function
6. Something personal that sets you apart
7. Your pet peeve in quality
8. If you could change the world of quality, what would you do?

1. David D. Hartman (Dave)
2. Quality Systems Analyst – On contract to International Truck and Engine Corporation to develop the ISO 9001:2000-based quality system for their Reliability & Quality/Customer Support Organizations.
3. The majority of my career has been in the defense industry (communications electronics contractor – 18 years as Quality Systems Engineer & Auditor); machine shop (2 years as Corporate Quality Manager), and ~1 year in current local/employment.
4. In Fort Wayne, Indiana (USA), for International Truck and Engine Corporation through Alliance Group Technologies of Merrillville, Indiana.
5. 18+2+1 = 21 :)
6. Married to my lovely wife for 30 years, have 3 children (1 daughter [includes son in-law] and 2 sons – 29 [29], 24 and 16).
7. Quality Engineers/Managers that push product delivery over product quality (ran into more than my share of these).
8. I would ensure that ALL college/university degrees required at least some basic studies in quality (specifically Systems Thinking).

noboxwine

25th August 2003, 06:25 PM

Name:
Proprietary Information (just like Tier 1 DFMEA’s)

Job Title or explanation of what you do:
Title- Quality Systems Manager.
What do I do ?- Create an aura of happiness for those willing few wishing to improve. Or, horror for old school schmucks that enjoy beating themselves into submission everyday, because they’ve always done it that way (it’s a love or hate kinda thing).

Industry you're in or have been in:
Still metals- Most gigs have been Tier 1 & 2 automotive stampings and assemblies, and some nasty foundry stuff. I have metal in my blood, and it's not all just from years of beer drinking.

Company you work for and location:
No comment--just ridin' a low-tech gig til end of summer.
Location: Beautiful Finger Lakes, NY. Glass of Red, anyone ? :ko:

Length of time in quality function:
84-dog years- was wearin’ Milk Bone underwear for the first 3.

Something personal that sets you apart: (sorry, I have a few)
1. I use a lot of logic, common sense and data for decision-making.
2. I expect zero defects, all the time, every time, period. Absolutely, no excuses. If you don’t strive for and implement mechanisms for zero defects, you’d better pray it’s not your 7-year-old daughter in front of the lone air bag that fails to deploy.
3. I always have a good day. Next time you think you're having a bad day, spend the lunch hour strolling through your local hospitals burn unit. Pathetic Management Commitment isn’t so bad after all, is it ?

Your pet peeve in quality:
Acronyms & Certifications. 99.67 % of the geeks (and you know who you are) :bigwave: with multiple acronyms are incapable of creating an effective QMS, or anything of value for that matter. Number of acronyms is indirectly proportional to ones ability.

If you could change the world of quality, what would you do?:
1. Abolish registration completely.
2. Tie Quality performance to everyone’s paycheck.
3. Cut the Bull and get back to fundamental Quality. :thedeal:

Jimmy Olson

25th August 2003, 06:28 PM

Okay, guess I've been around long enough to give out some details

1. Name
Richard Olson (not too hard to figure out)

2. Job Title or explanation of what you do
Title given to me is Quality Technician, but duties and responisbilities are way more (doesn't make sense) :confused:

3. Industry you're in or have been in
Currently in electronic manufacturing, previously have been in tool manufacturing and calibration

4. Company you work for and location
Applied Technical Services in Bothell, WA (about 25-30 miles north of Seattle)

5. Length of time in quality function
6 1/2 years

6. Something personal that sets you apart
My wife likes to refer to me as a redneck with geek like interests. Married for 7 years with a 3 year old son, and a diehard NASCAR junkie.

7. Your pet peeve in quality
Everyone not in quality :vfunny: Actually I would say lack of support and understanding, and having to explain what I do to everyone

8. If you could change the world of quality, what would you do?
Make it easier for everyone else to understand and accept :p

Cari Spears

26th August 2003, 08:52 AM

4. In Fort Wayne, Indiana (USA), for International Truck and Engine Corporation through Alliance Group Technologies of Merrillville, Indiana.

My parents live south of Fort Wayne, in Ossian. Is that anywhere near you?

Cari Spears

26th August 2003, 08:54 AM

...a diehard NASCAR junkie.

Who's your driver?

David Hartman

26th August 2003, 09:21 AM

My parents live south of Fort Wayne, in Ossian. Is that anywhere near you?

Ossian is about 20 minutes south of the offices location, and about 45 miles north east of my home (I commute from Marion, IN every day - 110 miles round trip :eek: ). :bigwave:

Cari Spears

26th August 2003, 09:43 AM

1. Name
Cari Jo Spears

2. Job Title or explanation of what you do
Quality Assurance Manager, Mgt. Rep., Purchasing Agent (yes, all 3 at my current job)

3. Industry you're in or have been in
Currently - Sept 5 is three year anniversary - Machine Tools / Details.
We make and repair ballscrews, acme screws, spindles, worms, quick change tooling, etc. We also provide miscellaneous turning, milling, ID/OD/Surface grinding and thread grinding.
Prior to this place, my background is metal stamping, with the exception of a 2 year stint at a screw machine shop as an inspector/chucker operator/bench hand.
I started out on the floor running presses and spot welders, became a floor inspector, then chief inspector. I have been a CMM Operator/Programmer, though it has been so long ago I used to use PCDMS in DOS. :eek:
The six years prior to my current employment were automotive sheetmetal prototype.

4. Company you work for and location
Thread-Craft, Inc. in Sterling Heights, MI.

5. Length of time in quality function
13 years.

6. Something personal that sets you apart
In true Gemini form I have been a licensed cosmetologist, the Vesco Girl at various car dealerships, I ran the blueprint machine at Stellar Engineering (yes, the old ammonia room), a soldier and carpenter/mason in the Army Reserves, and a shop rat that worked my a$$ off to make a better living. In various shops I have trained floor personnel in basic blueprint reading and GD&T, and basic SPC techniques back in my production environment days. I am a 4.0 student at MCC - still no degree yet - I can only get one or two nights out of the house, so that means only one or two classes a semester. I have been married for 10 years and we have two children. Our daughter, Jeri Lynn (age 11) is our sassy, fearless daredevil - renowned to all who know her as the only girl that will grind down the big slide; and our son, Tyler (age 6) is our future motorhead (Dad is a mechanic and Tyler "helps").

7. Your pet peeve in quality
I cringe everytime a coworker introduces me to a customer or outside party as the one who "does the ISO".

8. If you could change the world of quality, what would you do?
Change every occurance of the word "Quality" in ISO9000 to "Business"

Cari Spears

26th August 2003, 09:48 AM

Ossian is about 20 minutes south of the offices location, and about 45 miles north east of my home (I commute from Marion, IN every day - 110 miles round trip :eek: ). :bigwave:

Wow!! That's some commute.
So - I'll let you know the next time we plan to go for a visit. Perhaps you and your wife, and my husband and I can meet for dinner somewhere in the middle. If so - we'll work out the details in the other thread.
:bigwave:

Bob_M

26th August 2003, 10:13 AM

Haven't had a chance to read the entire thread yet but here goes anyways...

1. Name
Robert Modrow

2. Job Title or explanation of what you do
Quality Assurance Manager: Only "quality department" person, manage all quality "programs" and issues, Incoming Material Inspections, In-House Calibrations, Management Rep, basically I'm responsible for overall "quality" since I'm the only one in the department.
Product Engineer: Old title but I'm still responsible for the work - Database maintainance for part info, routings, BOM creation, etc.; Create AutoCAD drawings as needed, "assist" customers with new or modified designs (rarely), review and manage "engineering" part of quoting process, etc...
Computer Person: Not quite a title or a full time job, but I'm the most computer literate person here, so I get to do the basic to the complex tasks (when I can). Basically its "Bob can you fix this?" - Do you remember the "computer guy" skit from Saturday Night Live? I'm that guy without the attitude and not quite as much knowlege...

3. Industry you're in or have been in
Currently Small metal stamping and spot welding company (~25 people at the moment), that supplies the trucking industry (mainly parts for semi trailer brake systems) and HVAC and water heater vent systems for the Mobile home industry. [We're looking for more product lines - send your business our way! :bigwave:]
I've been a bag boy and stocker at a grocery store (5years), a college student (B.S. Mechanical Engineering), a temp worker, and an employee where I'm currently at. (I guess I'm a young kid around here)

4. Company you work for and location
Van Dyke Industries - University Park, IL

5. Length of time in quality function
1 year and 1 month
I started as a temp, then got hired as an assembler/press operator, then I became the preventative maintanance technician (machines, electrical work, and general building maintanence), then I was became the company's Product Engineer and CAD person, then we down sized and I stayed on as an assembler/press operator (same pay), then I was asked to become the Quality Manager when ours decided to move on... So I know a good amount about many part of the company and how to run many of the jobs... I've been here 7 years + 3months as a temp in September...

6. Something personal that sets you apart
What is this a job interview? I'm dedicated to my company regardless which one it is... Other than that I don't know. I'm boring. I need some hobbies besides watching DVDs...

7. Your pet peeve in quality
Since I'm still new to "quality", my pet peeve is CARs for poor delivery performance, especially when the customers typically don't provide us with the lead times we need, and/or constantly change their MRPs and/or due dates... Other than that, its rather lonely being the only "quality person" especially when you are expected to do all the "quality" tasks and projects typically ALONE.

8. If you could change the world of quality, what would you do?
Make the registration process easier and make the standards and misc. publications free or VERY cheap. *shrug* I'm still new here...

SteelWoman

26th August 2003, 10:37 AM

Geeze, I tried to post this twice and my computer keeps freaking out.... grrrrrr....

Anyway,

1. Susan Szczepanski
2. "Quality Systems Manager" (sounds nice, but generally speaking means "Other duties as assigned......"
3. Steel processing
4. Worthington down south
5. 5 years
6. I drive a 600cc bike to work & back every day, even in the winter
7. Get quality people instead of automotive office squatters to design a quality system

Randy Stewart

26th August 2003, 11:07 AM

1. Name
Randy Stewart

2. Job Title or explanation of what you do
Quality Systems Manager/Process Engineer
Part of the Quality Operations Engineering Group

3. Industry you're in or have been in
Automotive Prototype Stampings (current)
Screw machine shop (automotive)
Pins & Bushings (locomotive)
US Navy - Nuke Weaps Destruct Specialist & Submarines Fleet Ballistic Missile Technician

4. Company you work for and location
Troy Design and Manufacturing (Subsidiary of Ford)
Redford MI

5. Length of time in quality function
About 17 years

6. Something personal that sets you apart
I can blow up almost anything (not like Tim Taylor), I have a degree in Clinical Psychology, a Degree in Quality Engineering, and am working on my MBA

7. Your pet peeve in quality
Near sightedness - people who can't or won't look past their noses to get a vision of the "big" picture. Lack of systems thinking.

8. If you could change the world of quality, what would you do?
Convert Marc into a conservative! :vfunny:
Integrate the functions - No separate department known as quality.

Craig H.

26th August 2003, 11:08 AM

Your pet peeve in quality:
Acronyms & Certifications. 99.67 % of the geeks (and you know who you are) :bigwave: with multiple acronyms are incapable of creating an effective QMS, or anything of value for that matter. Number of acronyms is indirectly proportional to ones ability.

I

nobox, this generalization is completely out of line, IMO. Someone attaining certification means they have worked to expand their knowledge. You know, to improve themselves (get it???).

Since you really didn't provide much info, I can't compare my quality system to yours, but I suspect you would end up chewing those words like so much crow.

Craig, CQM, CQE

P.S. Does 2 acronyms mean I am not able? HA!!!!

Aaron Lupo

26th August 2003, 11:22 AM

noboxwine

26th August 2003, 11:34 AM

nobox, this generalization is completely out of line, IMO. Someone attaining certification means they have worked to expand their knowledge. You know, to improve themselves (get it???).

Since you really didn't provide much info, I can't compare my quality system to yours, but I suspect you would end up chewing those words like so much crow.

Craig, CQM, CQE

P.S. Does 2 acronyms mean I am not able? HA!!!!

Crow, Smow, Craig. Get over yourself & don't take it so personal. You must be in the .33% that truly is an effective agent. I've seen your posts and I am on your side. In my travels, however, especially in automotive, this has not been the case. I am a huge proponent of expanding knowledge. However, effective systems are built outside of a 4 hour exam on Saturday morning. When "colleagues" adorn themselves with acronyms, yet are incapable of determining the root cause of a basic sympton, whats the point ? When they spout off Cpk and Sigma yet couldn't instruct another on what it is, how to calculate it or how to use it, tis a waste. Acronyms in a lot of cases carry the same weight as the holy registration banner flying out front. I prefer results, and if results are gained whilst one totes certification along, great. But, in my 12 years that is the exception. (and, so I can remain somewhat effective, I'll no longer pursue the dreaded MBA....... and you, please stop at 2 ! :vfunny: ) Have a day ! :bigwave:

Jimmy Olson

26th August 2003, 11:43 AM

Who's your driver?

Jeff Gordon and Jimmy Johnson (go ahead, start booing now. I'm used to it:D)

Craig H.

26th August 2003, 11:53 AM

Crow, Smow, Craig. Get over yourself & don't take it so personal. You must be in the .33% that truly is an effective agent. I've seen your posts and I am on your side. In my travels, however, especially in automotive, this has not been the case. I am a huge proponent of expanding knowledge. However, effective systems are built outside of a 4 hour exam on Saturday morning. When "colleagues" adorn themselves with acronyms, yet are incapable of determining the root cause of a basic sympton, whats the point ? When they spout off Cpk and Sigma yet couldn't instruct another on what it is, how to calculate it or how to use it, tis a waste. Acronyms in a lot of cases carry the same weight as the holy registration banner flying out front. I prefer results, and if results are gained whilst one totes certification along, great. But, in my 12 years that is the exception. (and, so I can remain somewhat effective, I'll no longer pursue the dreaded MBA....... and you, please stop at 2 ! :vfunny: ) Have a day ! :bigwave:

Ok, nobox, we can at least agree that letters after a name in themselves don't mean much, except that an effort was made, right? And I, too, agree that results speak much louder than letters. As far as stopping at 2, well, there's this six sigma thing I am getting interested in, and being away from major cities its likely that the only way I'll learn it effectively is to use the Body of Knowledge for the ASQ Black Belt cert as a study guide, at least for starters.

Maybe I did take it too personally. Hey, I had yesterday off, so for me, effectively, this is Monday morning. Yech!!

Craig

Cari Spears

26th August 2003, 11:57 AM

Jeff Gordon and Jimmy Johnson (go ahead, start booing now. I'm used to it:D)

I won't boo, maybe just snicker a little. :p
Me - I'm a big Sterling Marlin fan. And my rookie - of course Jamie McMurray. I also love Mark Martin - but alas, he didn't switch to Dodge. I'd love to see him win a championship before he retires.

Craig H.

26th August 2003, 12:03 PM

Randy Stewart

26th August 2003, 12:16 PM

When they spout off Cpk and Sigma yet couldn't instruct another on what it is,

The best example I've seen of this was a Quality Director that didn't understand the purpose of a gage R&R. He had been in QA/QC for 10 years and didn't know what the % meant!

When "colleagues" adorn themselves with acronyms, yet are incapable of determining the root cause of a basic sympton, whats the point ?

I agree Nobox, I believe I've been able to apply my education as a benefit to my work. I'll let others be the final judge on the success, but it was only by my time on the shop floor that made my education practical.

On a personal note, the challenge of expanding my knowledge is something I embrace. I enjoy it. IMO if I can't use it for a benefit then it is a big pile of wasted money.

Bob_M

26th August 2003, 01:12 PM

ralphsulser

26th August 2003, 02:24 PM

Ossian is about 20 minutes south of the offices location, and about 45 miles north east of my home (I commute from Marion, IN every day - 110 miles round trip :eek: ). :bigwave:

ddhartma,
I lived in Marion for about 7 years. Was Quality Manager at the general Tire plastics plant. We made the compression molded Corvette body panel. Lived at 4311 S, Meridian Street.
Small world :bigwave:

noboxwine

26th August 2003, 02:45 PM

well, there's this six sigma thing I am getting interested in,

Me too, pal ! Mostly because I want to see if there are any esoteric tools that applied fundamental systems themselves couldn't fix. No matter the outcome, I promise I will not put "ASQSSGB" on my business card or resume ! :p have a day !

Craig H.

26th August 2003, 03:27 PM

Me too, pal ! Mostly because I want to see if there are any esoteric tools that applied fundamental systems themselves couldn't fix. No matter the outcome, I promise I will not put "ASQSSGB" on my business card or resume ! :p have a day !

Nobox, I have not really decided how to take it, either. There surely are some folks that are sold on it, though.

ASQSSGB? Want some soup to go with that alphabet?!??

:vfunny:

Craig

Claes Gefvenberg

27th August 2003, 03:58 AM

My turn I guess...

1. Claes Gefvenberg... obviously :vfunny:

2. Quality Systems Mgr... Though some people seem to think I'm part of the IT dep. That could be caused by my extensive use of any computer related aids I can get my hands on...

3. Used to work with conveyor systems and construction equipment, currently in the stainless steel business.

4. AvestaPolarit.

5. Roughly 20 years... Done just about everything from inspector to the current job.

6. In spite of being stubborn as... determined, I mean, I'm very willing to try new tools and methods.

7. Constantly having to remind people about what they should need no reminders about: Meetings, deadlines, audits... I mean, they are grown-ups and they have calendars and things. I know, I've seen them... :frust:

8. Perform miracles... Because that's what it would take...

/Claes

Atul Khandekar

27th August 2003, 06:10 AM

1.Name:
Atul Khandekar

2.Job Title or explanation of what you do:
Co-Founder/Owner/Director of a software company:
Software design, some coding & testing, marketing, providing back-up support to company training activities, maintaining company website, browsing Cove Forums, drinking 20 cups of coffee and finishing 1-1/2 packs of cigarettes every day.

3.Industry you're in or have been in:
Software Development. In a previous life: manufacturing, marketing, after-sales. Products ranging from rotary switches, alternators, refrigerators, m/c tools, steel castings, material handling equipment, fork-trucks, CNC programming software, CAD,....

4.Company you work for and location:
Symphony Technologies, Pune, India: That's physical location. Software packages sold in India, USA, UK, Germany, Poland, Japan, China, Philippines, Thailand and a few other countries.. including Puerto Rico.

5.Length of time in quality function:
Q-related software products for last ~6 years.

6.Something personal that sets you apart:
A dream and a strong desire to make it big.

7.Your pet peeve in quality:
Questions like: "...If I enter the part dimension and the Cpk required, can your software generate data?"

8. If you could change the world of quality, what would you do?
I'd change it, I guess! :rolleyes:

-Atul.

27th August 2003, 10:37 AM

1.Name:
David Bradley

2.Job Title or explanation of what you do:
Program Manager (read consultant/trainer) for QMS/EMS

3.Industry you're in or have been in:
Mostly automotive, but some medical and aerospace

4.Company you work for and location:
Michigan Manufacturing Technology Center (MMTC), Plymouth, Mi

5.Length of time in quality function:
Off and on for around 7 years, spent about 30 playing on the outskirts

6.Something personal that sets you apart:
Will be rolling out "Jerky Dave's" brand of beef jerky next year! My passion is talking. That IS my license plate!

7.Your pet peeve in quality:
"Doing just enough to get by"

8. If you could change the world of quality, what would you do?
You cannot be a president or CEO without first spending 5 years in quality.

Kevin Mader

27th August 2003, 01:36 PM

1. Yes, that is my real name. Although it is Irish, I am a mix of Russian, German, and Polish but no Irish blood in my system (unless Irish beer qualifies for blood?)

2. Quality Manager for Thule in CT and I oversee the QMS in both our US manufacturing facilities (Ill). I have done some consulting work, but mostly just for friends and their referrals.

3. Roof Racks and Accessories for Automobiles. I worked in the Medical Device world too, once upon a time at US Surgical Corporation.

4. Noted above.

5. 12 years as: Senior Technician, Quality Engineer, Quality Manager.

6. Not really sure that I am much different than anyone else. Nothing distinctive that I know of.

7. Senior Management’s separation of the Quality & Business Systems and lack of Quality Concepts.

8. I would help folks to discover and learn Dr. Deming’s SoPK.

My update:

2) QA Engineer for a Medical Device manufacturer and still do some consulting on QMSs on a referal basis. I am also part owner in a basement finishing business that keeps me plenty busy.

3) Back in medical device and enjoying it. It is sad to say, but regulatory bound industries have a higher emphasis on Quality in my experience.

5) I'm still at it! I'll let you know when I have had my fill.

Sue

27th August 2003, 02:44 PM

1. Name
Sue Landis

2. Job Title or explanation of what you do
ISO Coordinator - Hired 14 months ago to assist in the certification process - have since been offered Quality Manager but declined for a number of reasons - GM makes all calls and not enough money to compensate for the grief.

3. Industry you're in or have been in
Powder metal for the last 20 years doing training, document control and inspection of parts both dimensionally and metallurgically. Before the birth of my 2 sons, I taught secondary English.

4. Company you work for and location
Small PM Company in Elk County PA (PM capital of the world), but sent resumes out yesterday so I'm hoping to update this in the near future. :o

5. Length of time in quality function
A long, frustrating 20 years!

6. Something personal that sets you apart
This is a difficult one: I too have a passion for talking, but used to be exceptionally shy - divorce changes a person significantly! I wish I could find a job (or rich husband) and more to sunny CA where both of my sons live. ;)

7. Your pet peeve in quality
As Hank said - Quality being the first to go in cutbacks - I liked by previous job of 19 years, but cuts had to me made - why not the QS9000 document controller and trainer - they aren't essential! :mad:
And I also agree with ACRONYMS - I actually have a "Favorites" for deciphering them.

8. If you could change the world of quality, what would you do?
Barb beat me to it here - Leave (it will never change) - at least in my lifetime and I don't do well with frustration!

howste

27th August 2003, 03:21 PM

Small PM Company in Elk County PA (PM capital of the world)I've had Windfall, Clarion, and Brockway as PM suppliers - any one of these?

Sue

27th August 2003, 03:31 PM

I've had Windfall, Clarion, and Brockway as PM suppliers - any one of these?

No - none of these - we are VERY small (~50), but I used to work for Keystone Powder (once, one of the largest)!

Joe Cruse

28th August 2003, 12:05 PM

1. Name
2. Job Title or explanation of what you do
3. Industry you're in or have been in
4. Company you work for and location
5. Length of time in quality function
6. Something personal that sets you apart
7. Your pet peeve in quality
8. If you could change the world of quality, what would you do?

1. Joe Cruse
2. Quality/Lab Manager
3. Ferroalloys
4. CC Metals and Alloys
5. 9.5 years with company in the Lab, 2.5 in Quality
6. My wife could likely write volumes!
7. Same as some others here-some in the company just don't get it. Like quality has nothing to do with business, it's only there to look good for customers and make up some letters when they complain, otherwise stay out of the way. Fortunately, the top guy preaches that quality=business.
8. Same as others have said, quit using the "quality" designation; it's all about good business practices.

kannan_eskay

23rd September 2003, 05:33 AM

Hello all,

I am back from my wilderness!!!! I was a member of the cove forum some 2 years back (Marc, ISOGUY and other knew me before). Due to excessive work load I was away from forums for a while and now back in action!!

Trust all the oldies in the forum are doing fine and a big hello to all the newbies (who joined after I left Cove forums) :bigwave:

Will try and read as many posts as possible and try to give my inputs regularly.

Take care all.

Regards.
SK

Claes Gefvenberg

23rd September 2003, 07:10 AM

Welcome back, SK :bigwave:

/Claes

Randy

23rd September 2003, 11:46 PM

Weeeeeeeeeeell howdy :bigwave:

Bigfoot

13th December 2003, 10:20 PM

I have really gotten a lot out of this forum and all of you who participate. I was curious, though, who all of you are and what you do. How about letting us know a little bit about you and your background?
1. Name
2. Job Title or explanation of what you do
3. Industry you're in or have been in
4. Company you work for and location
5. Length of time in quality function
6. Something personal that sets you apart
7. Your pet peeve in quality
8. If you could change the world of quality, what would you do?
---------------

1. Greg Carnahan

2. Sr. Quality Engineer - Primary responsibility is for QMS setup & operations. Previously been QA Engineer, Quality Systems Mgr, QS 9000 Coordinator, Sample Coordinator, Cost Estimator.

3. Automotive Supplier - Have worked with Gray Iron, machining, fiberglass, heat treat, molded rubber for vibration control, HVAC tubing fabrication, metal stamping, welding, assembly, molded rubber precision sealing, aluminum foundry and die cast.

4. HLI - Wabash Indiana

5. 13+ years in Quality and I have been in manufacturing for 27 years almost all of it tied to automotive in form or another.

6. I had no intention of going to college until 10 years after HS, which I barely survived, I enrolled in 1984. I completed my BS in Business Administration in 2000 - 16 years later - & graduated Summe Cum Laude.

7. I have many, but will list two. 1- Those that only do enough to get by. 2- Failure to contain when something goes wrong.

8. Erase the alphabet soup acronyms - Make everyone understand the basics - Require all persons with an MBA to have demonstrated competence at actually having made something.

David Hartman

13th December 2003, 11:24 PM

4. HLI - Wabash Indiana

Holy Cow! Wabash. You're like 20 minutes from where I live (Marion), and about an hour from where I work (Eastside Fort Wayne). It really is a small world.
;)

Raptorwild

13th December 2003, 11:52 PM

Holy Cow! Wabash. You're like 20 minutes from where I live (Marion), and about an hour from where I work (Eastside Fort Wayne). It really is a small world.
;)
I grew up in Peru, Indiana!:bigwave:
Paula

Marc

14th December 2003, 06:21 AM

"Holy Cow! Wabash. You're like 20 minutes from where I live (Marion), and about an hour from where I work (Eastside Fort Wayne). It really is a small world."
So - now - what's the plan??

Randy

14th December 2003, 04:17 PM

Lunch or dinner with a Cove friend can be fun. Lucinda and I have a continuing "date" of sorts whenever I'm in Houston (next scheduled visit is in Jan). Sometimes we can get together and sometimes not. I'm always looking for the opportunity to meet one of my online buds...I may even make it to the Cincinnatti area one of these days and meet up with liberal old Marc hisself.

energy

14th December 2003, 04:43 PM

I’ll take a shot. Some questions will be left unanswered. Some information is in the “profile” part of the forum when there is a post. That is for those who wish to provide a profile. I don’t imagine there will be a large response due to “privacy” issues. I could be wrong. Here goes:
1. Profile
2. Quality Assurance & Environmental Compliance Manager
3. Aircraft (Most Systems), Submarine Life Support Equipment, Water Treatment-Purification Systems
4. Profile
5. 35 years, yea..a long time
6. Started as an inspector in the Jurassic Period and received ever increasing responsibilities in the quality arena. Probably not so strange.
7. No support from Management in Quality initiatives unless an external audit was on the horizon
8. “Everyone” would be made accountable for their functions and their effect on the Quality System

Have to modify this: Fired last year just before X-mas at the tender age of 59 and the Quality Department abolished for failure to get ISO certified. I should have been able do it. See 6. and 7. above for the real reason. :bonk: The company is now part of a State and Local investigation connected with our Governor taking illegal "gifts" in exchange for no-bid contracts. Do a Google search under Governor Rowland and look for the name "Tomasso". They are connected. You gotta love it.
Now I haunt the Cove and make my living as a Office Manager in a Residential Roofing Company run by a very close relative. My son! ;) :smokin:

Bigfoot

14th December 2003, 05:29 PM

Holy Cow! Wabash. You're like 20 minutes from where I live (Marion), and about an hour from where I work (Eastside Fort Wayne). It really is a small world.
;)

Small indeed Dave. :D . To make it smaller we are looking into the area around Wabash, probably south to re-locate to. Currently the commute is 135 miles daily. We have looked around a bit south of the Salamonie (sp) and also near the Mississinewa river toward Marion. Do you ever get up to the Honeywell Center for the entertainment they have there? Or to have dinner at Eugenia's?

(My wife looked around the Peru area as well, but did not care for it. :( Sorry Paula.)

David Hartman

15th December 2003, 09:17 AM

So - now - what's the plan??

OK Marc, I can take a hint.

Bigfoot and Paula,

Maybe we can make some plans to meet for coffee (or your beverage of choice). Since I'm working in Ft. Wayne it's sort of hard to get away that long for lunch; but after the Holidays I could make it for breakfast on a Saturday, or we are shut down from the 24th to Jan 5th and I would be available at anytime during the shutdown (except Christmas day, of course :D ).

Paula,

OK, there are times when my 51 years of brain cell deterioration causes examples of idiocy. :rolleyes: Such as inviting someone that currently lives in Arkansas to breakfast in Indiana. If you're ever within range, let me know and maybe we CAN get together for lunch (the offer still holds, but I now recognize that it may not be anytime soon). :bonk:

D.Scott

15th December 2003, 09:22 AM

Have to modify this: Fired last year just before X-mas at the tender age of 59 and the Quality Department abolished for failure to get ISO certified. I should have been able do it. See 6. and 7. above for the real reason. :bonk: The company is now part of a State and Local investigation connected with our Governor taking illegal "gifts" in exchange for no-bid contracts. Do a Google search under Governor Rowland and look for the name "Tomasso". They are connected. You gotta love it.
Now I haunt the Cove and make my living as a Office Manager in a Residential Roofing Company run by a very close relative. My son! ;) :smokin:

Hey Energy, I guess it is a small world. My son owns a Residential Roofing Company in Atlanta. He already has an office manager though so when I get tossed out I will have to settle for a job walking on roofs at midnight with my golf spikes on (part of the sales promotion department). :biglaugh:

Dave

Raptorwild

15th December 2003, 11:15 AM

OK Marc, I can take a hint.

Paula,

OK, there are times when my 51 years of brain cell deterioration causes examples of idiocy. :rolleyes: Such as inviting someone that currently lives in Arkansas to breakfast in Indiana. If you're ever within range, let me know and maybe we CAN get together for lunch (the offer still holds, but I now recognize that it may not be anytime soon). :bonk:

Its ok ddhartma, but I live in Arizona :) I may be headed out there in the summer to visit family.

Bigfoot, I didn't have alot to say in the matter, I was born in Bruce Mississippi, and most of my family lives in Pontatoc. My mom caught a bus headed north when I was one years old and ran out of money in Peru! We moved to Arizona when I was 15 and here I am! :bigwave:
1. Paula Fouts
2. Quality Manager, SRR, Assy. Supr., Management Rep., etc...
3. Electronics, Aerospace
4. Maricopa Controls Inc. Tempe, AZ.
5. 16 years here, about the last 2 as Quality Manager
6. I will take on any task!
7. Don't think I have one.
8. Make it known that Quality is Job One! :bigwave:

wrodnigg

15th December 2003, 11:44 AM

...i just came across this thread, and so I want to introduce myself:

1. Name
2. Job Title or explanation of what you do
3. Industry you're in or have been in
4. Company you work for and location
5. Length of time in quality function
6. Something personal that sets you apart
7. Your pet peeve in quality
8. If you could change the world of quality, what would you do?

1.) Gerhard Wrodnigg

2.) CE Certification Officer & Auditor (CE certification of Medical Devices and IVDs)

3.) Chemical Industry, Pharma Industry, Battery Technology

4.) TUEV Austria (CE_0408)

5.) 5+ Years in Technology Consulting, 2 Years Process & Quality Mgmt. Consulting, joined TUEV in 2003

6.) Jack of many trades

7.) "How much does it cost?" (Question #1 from Management)

8.) Helping managers to grasp the spirit of quality

RCBeyette

15th December 2003, 12:38 PM

1. Name

Roxane Christina Beyette

2. Job Title or explanation of what you do

Quality Assurance Coordinator...also affectionately referred by many as the Queen of Nagging

3. Industry you're in or have been in

Let's skip the high school jobs, shall we?

Ummmm...that leaves printing ink, steel racking, transit bus manufacturer, steel industry.

4. Company you work for and location

We've changed names about 3 times in the past year with mergers and the sort. I don't know who I am any more. Major identity crisis! ;) But we still are located in Cambridge, Ontario...about 45-60 minutes southwest of Toronto.

5. Length of time in quality function

Since 1993.

6. Something personal that sets you apart

Are we talking physical, mental, emotional, or spiritual here?

Hmmm...choose from the following:

Ottawa Senators fan
BMW-Williams fan
First female to patch the furnace in our Melt Shop...and be cold while doing it
At the gym, Mon-Fri, for a 0530 work-out
Collector of antique books...just starting out
First one to jump into a conversation discussing the merits and complexities of white wine over red

7. Your pet peeve in quality

Babysitting the system. When the system is 5-6 years old, but there are still people who's hand you must hold and neck you must breathe down in order for things to be done properly.

8. If you could change the world of quality, what would you do?

To make the concept of 'change' more palatable to organizations.

mshell

15th December 2003, 01:08 PM

1. Name

Michelle Brooks

2. Job Title or explanation of what you do

ISO Coordinator

3. Industry you're in or have been in

Plastics/Textiles

4. Company you work for and location

Criterion Technology Inc. Thomaston Georgia

5. Length of time in quality function

5 years (still a baby)

6. Something personal that sets you apart

Female football fanatic (college & pro)
Georgia Bulldogs & Oakland Raiders Fan

7. Your pet peeve in quality

Failure to keep system updated (if the process changes, change the **** documents).

8. If you could change the world of quality, what would you do?

I would enlighten all organizations as to the need for improvement and input from all levels of the company.

Tom W

15th December 2003, 01:28 PM

1. Name

Thomas Waite

2. Job Title or explanation of what you do

Quality System Specialist

3. Industry you're in or have been in

Heat Treating currently; Steel Foundry before.

4. Company you work for and location

Specialty Heat Treating in Grand Rapids, Michigan

5. Length of time in quality function

Since 1994 - let me see that's 1, 2, 3, 4...(counting fingers)...8, 9 - 9 years!!!

6. Something personal that sets you apart

United States Marine Corps. 1990 - 1994
Sports Junkie!!

7. Your pet peeve in quality

People that don't get it!

8. If you could change the world of quality, what would you do?

Make people understand not just how we do it, but why we do it the way we do.

Rob Nix

15th December 2003, 05:32 PM

1. Name: Robert (Rob) Nix

2. Title: Quality Director (MR and QA over three facilities)

3. Industry: Special Machine Tools, e.g. Assembly and Test Machines for the automotive and several other industries. Most always associated with automotive big 3, previously in injection molding, metal stamping, tool & die,...

4. Current Company: Merrill Tool Holding Company

5. Time in QA: 26 years (first assist QA Mgr, then become him - over and over).

6. What sets me apart: hmmm... I love this field! Which probably qualifies me for a backward white jacket, but I love the variety, problem solving opportunities, statistics, no one else knows what I'm up to, etc. and I'm expected to be anal retentive with OCD! Oh, and I also love deep bible research.

7. Pet Peeve: Top Managers that pass off quality requirements to others like fetid road kill to be "handled" rather that become educated themselves. To often, the wrong "low on the totem pole" people are sent to training and seminars who do not have the authority to implement change!

8. How to change world of quality: Include true quality assurance bodies of knowledge in grade schools, high schools, and college; make it as well known as history, mechanical engineering, and architecture.

pthareja

16th December 2003, 03:47 AM

I have really gotten a lot out of this forum and all of you who participate. I was curious, though, who all of you are and what you do. How about letting us know a little bit about you and your background?
1. Name
2. Job Title or explanation of what you do
3. Industry you're in or have been in
4. Company you work for and location
5. Length of time in quality function
6. Something personal that sets you apart
7. Your pet peeve in quality
8. If you could change the world of quality, what would you do?

1.My first name is Priyavrat,
There are a few things I am good at!

2. My forte is teaching Total Quality Management,
though basically I am professing metallurgy at present!

3. Modern manfacturing with Powder Metallurgy is my area of expertise,
*'EEE' Efficient Foundry technology, Forging consultancy I do locally provide.

4. Teaching at Punjab Engineering College, This was my Alma mater too
Based at Chandigarh, India, 'The city Beautiful' people call this so!

5. I was ingressed into 'environment preservation' and 'energy saving' by my grand parent,
Never knew it would pave up the way for 'Quality in a systematic processing environment',
I was proclaiming 'efficient process control' with 'expedient production schema' for Nodular iron,
Little did I realise then it endowed a '(Quality) policy for lean-manufacturing- enterprise, calling for continual innovation'.

6. I profess, honestly what I think best,
but do not put people to acid test.
Cost effective, Value wise in all industrial operations I advise.
'But never anything to my benefit' is the disguise?

7. Cut on extravagent spending of resources, that's the paradigm of success.
'Each sand particle must be audited', While teaching my students foundry, on them I always impress!

8. Ah! I set me right,
That's how my family gets bright.
Each one has a halo!
So lets kindle a 'flame of quality' in the next fellow!
If like this we all be quality wise,
I sure will distribute all the 'Deming Prize'!
Till then, I endeavour to explore,
the number of people visiting 'Elsmar Cove'

.......................................................................................................
So here I did I present my humble saga,
Yours affectionately, signs off pthareja!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
**EEEE Energy, Environment, and Equipment Efficiency

Greg B

17th December 2003, 02:32 AM

Hi All,
I thought I better give it a go.
1. Greg Baker
2. Quality Coordinator (when I took over they ditched the title Manager so they didn't have to pay me as much as the last guy.)
3. I'm currently in mining and processing of magnesite into Deadburned, Electrofused and Calcined magnesia (5 years) and the last job was Quality Manager in clay bricks and pavers (3 years). Prior to that I was in avionics and aircraft weapons in the Defence forces (20 years - joined at 15)
4. Current company is Queensland Magnesia (QMAG)
5. Length of Time in Quality: Overall quality has been part of my aircraft work in the defence force and we went thru TQM and then 3000 series and 9000 series (Mk 1) I then became a civilian and went thru the 9K2K trauma. so I suppose all up it would be 25 plus years.
6. I'm Australian and that usually sets me apart plus I have four daughters with the oldest two being 21 and 19 and the youngest two being 7 and 5. Now that keeps me on my toes.
7. Pet Peeve is Everyone thinking that if it is Quality it must be my problem instead of taking responibility for their own areas.
8. I would change the standard to get rid of the need to have other people tell me how to interpret what is required.

Greg B

Kevin Mader

17th December 2003, 02:27 PM

Greg,

Sorry to hear that the pay is different because of the title vs. what you are doing to earn it. If it were the same job expectations, then I would expect the same pay.

As for the title itself, if it's any consolation, I like Coordinator better than Manager anyway.

Kevin

JohnCraze

17th December 2003, 08:17 PM

hi there,
new to cove forum.. hardly join in the conversation.. more than observer... guys out there are really good in their area of function.

Claes Gefvenberg

18th December 2003, 02:43 AM

Hi John, and welcome to the Cove. :bigwave:

/Claes

pthareja

18th December 2003, 04:27 AM

Hi All,
the last job was Quality Manager in clay bricks and pavers (3 years). Prior to that I was in avionics and aircraft weapons in the Defence forces (20 years - joined at 15)
4. Current company is Queensland Magnesia (QMAG)
5. Length of Time in Quality: Overall quality has been part of my aircraft work in the defence force and we went thru TQM and then 3000 series and 9000 series (Mk 1) I then became a civilian and went thru the 9K2K trauma.
Greg B

Hi Greg!

Great! you Greyed in quality in defence. Picking up the basics conciously or subconciously?
That's what I think. My first official encounter ( into the public quality council)was my lecture as as a substitute speaker for a professor from The Indian Institute of Management, Ahmedabad, the top notch management Institute.
i reportedly did well there in the workshop. Was paid double the honorarium w/o asking, in addition to a great pat ( we have no regrets!, had exclaimed the organisers, ( for he not neing able to make it).

and my software. based on my army training. ( i held the rank of a captain then) I gave stress on competence, depth of training giving example of responsibilities and functions in RCL, and talking the relevance of man behid the machine. ( light machine gun).

What have been your basics?
p thareja

Leonard

14th January 2004, 02:23 PM

1. Len Haasbroek
2. Changing fields from IT to Environmental Management.
3. Was 6 years in IT.
4. Finishing up now with a full time M.Sc. in Enviromental Management.
5. Working towards certification.
6. Living in South Africa.
7. Pet peeve - If you don't need it, don't ask for it.
8. Change the world of quality - Always replace a defect product free of charge to the customer, and promptly.

MisInspector

14th January 2004, 03:50 PM

1. Vicki Havard
2. CMM Programmer/Metrology Technician
3. Automotive stamping
4. MTD Technologies. Pinellas Park, Florida (near St. Petersburg).
5. 6 years
6. I'm think I'm certifiable :bonk:
7. Everybody wants it: nobody wants to work for it (or be responsible for it)
8. Make it pro-active (and EVERYONE'S responsibility)

Scott Catron

15th January 2004, 01:23 PM

1. Scott Catron

2. QA/Regulatory Manager: I deal with most product-related aspects of regulatory affairs – DOT hazmat descriptions & packaging, EPA registrations, FDA listings, NAFTA certificates of origin, Water treatment certifications (via NSF & UL), Kosher certifications, MSDSs, food plant cleaning compound registrations (via NSF).
QA functions include FDA cGMP, production record instructions, lab record sheets, certificates of analysis, labeling formats, specification sheets. About a little bit of everything – typical for a small, family-owned business.

3. Chemical/Pharmaceutical manufacturing. First job was a lab tech at an automotive grease plant in Olathe, Kansas.

4. Small chemical company in Salt Lake City, Utah.

5. Almost 7 years.

6. Love to cook.

7. Most people only interested in it when a customer complains.

8. Make people realize it's not a cost center – it can save money.

Al Dyer

22nd February 2004, 08:39 PM

1. Name: Alistair Stuart Dyer (Scottish)

2. Job Title or explanation of what you do: Consultant/Lead Internal auditor/Management Representative. Work for a company that allows me to do outside consulting.

3. Industry you're in or have been in: All tier II B3 Automotive (started at the bottom)

4. Company you work for and location: Various, commute from Michigan to mid-Ohio for main company I work out of.

5. Length of time in quality function: Too Many!!! (24 years)

6. Something personal that sets you apart: Adaptability/no hair

7. Your pet peeve in quality: Complacency

8. If you could change the world of quality, what would you do? Get rid of the term quality system and replace it with a term like management system, or manufacturing system, or business system.

Influence schools to teach courses in cause and effect, prevention vs detection, root cause analysis etc.... They all affect how we live our everyday lives and are not limited to the umbrella of quality systems.

ASD...

[This message has been edited by Al Dyer (edited 19 April 2001).]And 2/22/04

ML Retcher

23rd February 2004, 11:02 AM

1. Name-Mary Chandler
2. Job Title or explanation of what you do-Quality Systems Manager, responsible for TS certification and all the systems :biglaugh:
3. Industry you're in or have been in-Metal stampings for the trucking and automotive industry.
4. Company you work for and location-Defiance Metal Products, two plants in Defiance, Ohio and one in Heber Springs, Arkansas.
5. Length of time in quality function- Two decades.....once you are in quality you can never get out.
6. Something personal that sets you apart-I rescue yorkshire terriers as a volunteer
7. Your pet peeve in quality-Verbage that indicates the entire responsibility is in the quality area.
8. If you could change the world of quality, what would you do? Require everyone in manufacturing to train in the quality field for at least one year.

Marc

28th February 2004, 10:44 PM

We've got an interesting group, here!

jasshe

29th February 2004, 04:09 PM

RCBeyette

1st March 2004, 07:58 AM

i come from china ,i have a english name :jasshe,i really do not know the name mean what,but like this name .
jasshe,work for a electric company,as a q.a. engineer,main in process quality improvement,quality is so important,i love my work very much

Welcome to the Cove, Jasshe! :bigwave: There are several members from China, I believe, and many for whom English is not their first language. I wouldn't worry too much about language. And, of course, there are some of us where English is our primary language and we still have difficulty with it! :o

Claes Gefvenberg

1st March 2004, 11:39 AM

quality is so important
In that case you have come to the right place. Welcome jasshe. :bigwave:

/Claes

jasshe

3rd March 2004, 11:00 AM

in china,english is an important language,as one of power tools.i think in the very forum,i can learn much form you ,i become happy day and day,21st century is a quality century,but my boss did not think so ,i study many quailty knowledge for a good future,for my work and myself.

little__cee

3rd March 2004, 01:20 PM

1. Stacey Walker
2. Administrative Assistant to Vice President [also Document Controller, ISO Management Rep, and Lead Auditor]
3. Currently Steel - previously hand tools and electrical contracting
4. The Warren Company Erie PA
5. 6 months!
6. I own a Harley 883 Sportster
7. Trying to explain to people that we CAN change the system
8. If I could answer this, I doubt that I would be here

allen ml

4th March 2004, 02:00 PM

I did get your email asking about how close I was to your shop little_cee. Unfortunately, I've had internet connectivity problems for the shop here (doggone MIS playing with the network again :frust: ).

Anyways, here's my stats:

1. Matt Allen
2. Quality Assurance Engineer / Document Control Coordinator
3. Plastics packaging industry
4. Erie Plastics, Corry, PA
5. About a year now
6. I can solve Rubik's Cubes in about 5 minutes
7. Inner office politics
8. Give cattleprods to the Quality Assurance department :whip:

Valeri

4th March 2004, 03:59 PM

Valerie Stroh
Quality System Specialist
Automotive
Contech, division of SPX Corp., Auburn, IN
9 Years
I'm definitely left of center. :biglaugh:
Management question – is it value-added?
Change the term QMS to Business Management System

Claes Gefvenberg

4th March 2004, 04:02 PM

I8. Give cattleprods to the Quality Assurance department :whip:Welcome to the Cove Allen :bigwave: Brilliant idea, can I have one too? :lmao:

/Claes

Jennifer Kirley

6th March 2004, 05:53 PM

1. Name

Jennifer Kirley

2. Job Title or explanation of what you do

Small Business Analyst and Advisor

3. Industry you're in or have been in

Military, metals machining, aerospace and electronics manufacturing, education

4. Company you work for and location

Central Maine Solutions in Greene, Maine

5. Length of time in quality function

Various jobs in quality for almost 15 years

6. Something personal that sets you apart

United States Navy 1984 - 1995
I do almost all my home repairs and remodeling

7. Your pet peeve in quality

People who simply refuse to accept help from others to improve.

8. If you could change the world of quality, what would you do?

I would establish a franchise chain for consultants so we could clean up our image and capture a bigger market. Goodness knows the need is out there!

Leigh66

17th March 2004, 01:37 PM

1 Leigh Betteridge

2 Quality Process Manager

3 Started in Aerospace and moved into Automotive

4 Coventry Prototype Panels Ltd. located in Coventry, UK

5 19 years (now I know i'm getting old)

6 My untiring interest in my Vespa's

7 Peoples unwillingness to change to meet the standards/system they wish to implement

8 Let me think on this one.........................

The Taz!

17th March 2004, 01:53 PM

Carlos Echeverry

17th March 2004, 10:10 PM

Carlos Echeverry

17th March 2004, 10:26 PM

As I'm new let me introduce myself. I'm chemical engineer with 3 years of experience in that thing called "QMS" I never knew the ´94 version and how it was working, so I think I don't have some old vicious.

My native language is spanish but I can read english a bit fluent. Im in charge of the QMS in a company with 450 workers from a Palm Oil Mill located at Colombia (Southamerica).

I used to be member in some spanish language based forums, but I need to start to feel acquainted with 9001 english terms.

So, well, nice to meet you all ....Ahhh I never knew before another guy from my country in english forums, so let's wait how things work here

1. Name
Carlos Alberto Echeverry :cool:

2. Job Title or explanation of what you do
Chemical Engineer in charge of QMS in my Company :bonk:

3. Industry you're in or have been in
Oil and Kernell from Palm :D

4. Company you work for and location
Manuelita S.A. (http://www.manuelita.com) Colombia Southamerica :agree1:

5. Length of time in quality function
3 and half years :truce:

6. Something personal that sets you apart
I come here to learn :rolleyes:

7. Your pet peeve in quality
That people needs time to change their traditional way to work :argue:

8. If you could change the world of quality, what would you do?
Add efficiency for owners as important quality is for customers :applause:

:thanks:

JStain

18th March 2004, 08:54 AM

1. Name
James Stainsby :bigwave:
2. Job Title or explanation of what you do
Calibration Specialist
3. Industry you're in or have been in
Power Generation
4. Company you work for and location
DTE Energy, Detroit Michigan
5. Length of time in quality function
15+ years
6. Something personal that sets you apart
More tattos and piercings than Dennis Rodman :tg:
7. Your pet peeve in quality
lack of attention to detail
8. If you could change the world of quality, what would you do?
Teach management that doing things wrong 4 times doesn't make it right once.

Hershal

18th March 2004, 07:12 PM

For those who don't know me.....

I'm Hershal, full name Hershal C. Brewer.

I am an Accreditation Officer (read Auditor) with the International Accreditation Service (IAS)......answered two questions there....by trade a Metrologist, so I have a unique role at IAS....as the Staff Metrologist, Measurement Uncertainty advisor, and also auditing testing labs and inspection agencies.

I have tried a bit of everything....manufacturing, military, Pro Audio (worlds strangest industry!), Metrology (the most exacting, and the most fun).

As for what sets me apart.....not sure. My hobbies however include Star Trek (all 6 series and all 10 movies), travel, swimming, and a lot of other things I rarely have time to do it seems.

My pet peeve? It's not exactly Quality, but folks who get in the number one lane on the freeway and want to do 50! AAAAAARRRRRRRGGGGGG!!!!! Where are those Photon Torpedos when I need them?

I tend to be pretty informal, sofeel free to come up and say hi!

Hershal

nodakbil

18th March 2004, 08:50 PM

1. Name

Rob Dean

2. Job Title or explanation of what you do

Manager of Quality Assurance, Repair Development, IT, and Environmental

3. Industry you're in or have been in

Aerospace...Turbine engine and component manuafacturing, overhaul and repair, and just added rocket seals and space shuttle component manufacturing.

4. Company you work for and location

Magellan Aerospace Turbine Services in Glendale AZ :agree1:

5. Length of time in quality function

Various jobs in quality, production, and engineering for 14 years

6. Something personal that sets you apart

My background as a mechanic, machinist, inspector, and development engineer, (while truly believing in the philosophy of a QMS since my introduction to ISO in 1995), has blessed me with insights into the fundmentals of developing a useable and ultimately profitable Quality Management System.

7. Your pet peeve in quality

Those who will not allow the system to reach and educate all employees in the benefits to a functional QMS :confused:

8. If you could change the world of quality, what would you do?

I would let the employees know that it is their system, not management's, not ISO's, not AS's, not RAB's, not ASQ's. Those organizations and structures are only are there to help and guide. The real QMS will only work if the emplyees embrace it as beneficial to themselves first. :bighug:

Bill Pflanz

20th March 2004, 08:22 PM

1. Name
Bill Pflanz - for those who wonder, the name is German origin. For Marc, he may know the name since all my relatives are from Cincinnati. I grew up in Reading not far from West Chester.
2. Job Title or explanation of what you do
Internal process consultant
3. Industry you're in or have been in
Currently in Banking but spent 25 years in the oil and chemical industry.
4. Company you work for and location
Bank One in Columbus Ohio
5. Length of time in quality function
About16 years
6. Something personal that sets you apart
I have been described as a Renaissance type person due to the wide variety of knowledge, skills and jobs that I have had.
7. Your pet peeve in quality
How much there is always to learn
8. If you could change the world of quality, what would you do?
Bring back Deming and actually have his teachings followed. :(

Great forum. I hope I can be useful to someone in the quality field.

Wes Bucey

20th March 2004, 09:29 PM

Bring back Deming and actually have his teachings followed. :(

Great forum. I hope I can be useful to someone in the quality field.:bigwave: Welcome to the Cove, Bill. I'm sure you'll enjoy the many opportunities to help others that you'll find here. I expect your advice will be as valuable here as it has been at ASQ. You'll see a lot of familar names from the ASQ Forums.

JennTX

30th March 2004, 07:09 PM

1. Jennifer
2. ISO Program Coordinator .. previously Document Control and QA Coordinator
3. Computer Manufacturing
4. Presently: Foxconn, Previously: Compaq (pre-merger) both in Houston
5. 8 years
6. My quirky personality and love of happy meal toys ( I keep some on my desk) :agree1:
7. Implementing the minimum necessary for ISO 9001:2000 just to get the certificate and then putting it on the backburner until a month before annual assessment.
8. Try to put more emphasis on training operators and management on the value added in being proactive instead reactive.

I have only been on here a week or so, but I have found a lot of very useful information. I have just been promoted into this position where I am responsible for preparing my company's North America sites for their ISO registration audits and sustaining audits. We have 7 sites, I have 4 left for initial assessment. This forum has really helped a lot.

:thanks:

Jenn

Marc

31st March 2004, 02:05 PM

Welcome to the forums! Glad they're proving to be a resource for you!

amr1234

3rd April 2004, 12:52 AM

Nomad

8th April 2004, 12:04 PM

1. Name
Jerry Rholetter
2. Job Title or explanation of what you do
Quality Manager/ISO Management Rep.
3. Industry you're in or have been in
Currently: Defense Contractor - Parachutes, personnell, cargo, and deceleration.
4. Company you work for and location
Mills Manufacturing Corp. Asheville, NC
5. Length of time in quality function
About 12 years
6. Something personal that sets you apart
I've been called a fountain of useless knowledge/trivia by friend and foe alike.
7. Your pet peeve in quality
Those unexpected potholes (sometime sinkholes) in the road to customer satisfaction.
8. If you could change the world of quality, what would you do?
Show everyone that Quality doesn't have to be painful.
:thanks:

amr1234

12th April 2004, 07:16 PM

1. Name
Alberta
2. Job Title or explanation of what you do
ISO/TS Coordinator
3. Industry you're in or have been in
I am currently in the Automotive Jewlery business. Name plates, to be more exact. My last industry was assembly for diesel engines.
4. Company you work for and location
I am with Siegel-Roberts Automotive Farmington, Farmington, Missouri
5. Length of time in quality function
In the professional side over 4 years, in the hourly side well over 16 years.
6. Something personal that sets you apart
I was a ninth grade drop-out and I graduated from Purdue University 4 years ago.
7. Your pet peeve in quality
The people who appear to lack a sense of urgency.
8. If you could change the world of quality, what would you do?
I would develope a training system that would involve hourly and management people. This system would be ongoing and would educate everyone to be on the same page, stiving for the same results. They would then be measured or evaluated on the Customer Satisfaction ranking ENTIRELY. In addition I would pretest potential employees for team concepts.

Swagg

14th April 2004, 05:11 PM

1-George Swaggerty
2-Operational Quality Supervisor (SS Black Belt)
3-Distribution
4-Wyeth Pharmaceuticals
5-10 Years
6-NOt Sure
7-People that are always looking for the short cut.
8- Be proactive not reactive ( Work Smarter Not Harder)

mshell

14th April 2004, 05:53 PM

Welcome to all. You will find this to be a very resourceful site.

Clarence.L

19th April 2004, 11:06 PM

1. Name
Clarence Lam
2. Job Title or explanation of what you do
Quality System Engineer
3. Industry you're in or have been in
Electronics ~ EMS
4. Company you work for and location
Flextronics ~ China
5. Length of time in quality function
1 + 0.9 years
6. Something personal that sets you apart
Nothing special, I am a sales engineer before...
7. Your pet peeve in quality
Find out the root cause please...
8. If you could change the world of quality, what would you do?
Quality = 1+1

Marc

20th April 2004, 08:24 AM

Welcome to the Cove, Clarence!

Rachel

20th April 2004, 08:54 AM

1. Name: Rachel

2. Job Title or explanation of what you do: Quality System Engineer/QMS Lead Auditor

3. Industry you're in or have been in: currently in polymers (our company "is a manufacturer of specialty high performance polymer-based products directed to a variety of industries including construction, automotive, and telecommunications" - yeah, right from the website). Recent chemical engineering grad (April 2003) from the University of Waterloo; co-ops included dry laundry x2, steelmaking, brewing, government (natural resources) and automotive.

4. Company you work for and location: Chemque; Toronto, ON

5. Length of time in quality function: 6 months today!

6. Something personal that sets you apart: ??? I'm up to a Degrassi trivia challenge anytime - you name the place and I'll be there. Oh, and I'm a stickler for organization and neatness (please ignore the pyramid of Diet Coke/Five Alive cans growing on my desk...)

7. Your pet peeve in quality: Being perceived as the bad guy/a pain in the :ca: (oh - and auditing three-shift operations!).

8. If you could change the world of quality, what would you do?: Somehow, set quality as a *direct* moneymaker so it's not perceived as a threat to production. ("But we gotta run these parts!!")

engjane

19th May 2004, 05:32 PM

1. Name: Jane
2. Job Title or explanation of what you do: QA Engineer
3. Industry you're in or have been in: currently in rubber - ooer
previously metal basher in the UK (more specifically Wales), not just in QA. Have been Prod Manager and Ops assistant which really helps you understand what goes on "out there"
4. Company you work for and location: Goodyear, Collingwood, Ontario

5. Length of time in quality function: 7 years on and off, current job, 2 months

6. Something personal that sets you apart: Always ready for a laugh, british accent!

7. Your pet peeve in quality: Being seen as the one who solves the customer problems - I didnt make them, why should I solve them?

8. If you could change the world of quality, what would you do?: get rid of Q Managers (sorry guys but you are a pain....., admit it)

:tg:

jaimezepeda

20th May 2004, 03:57 PM

How about letting us know a little bit about you and your background?
1. Name - Jaime E. Zepeda
2. Job Title or explanation of what you do - Quality Systems Coordinator. I am responsible for implementing quality standardswithin the organization. I also serve as an internal auditor.
3. Industry you're in or have been in - Wholesale Distribution
4. Company you work for and location - Power & Telephone Supply
5. Length of time in quality function - 1 year
6. Something personal that sets you apart - I will not overwork myself and I told my boss about it.
7. Your pet peeve in quality - Quality is not the quality assurance group, quality is how the organization does business.
8. If you could change the world of quality, what would you do? I am not ambitious enough yet to change the world of quality.

Jaime E. Zepeda
You're never gonna know unless you find out.

Wes Bucey

20th May 2004, 04:11 PM

Govind

20th May 2004, 06:27 PM

I have been using this forum since April 3rd week,2004. Just now I realized that I did not introduce myself! Never too late..

1. Name: Govind

2. Job Title or explanation of what you do: QA Engineer,
QMS Prime for the site,Software Quality,Scientific training and development and some more.

3. Industry you're in or have been in: Currently with Telecom.
In the past; Precision valve manufacturing, appliances manufacturing, automotive (Metrology lab), precision timer assembly, Carpet machinery, Precision injection molding, Air-conditioner assembly.

4. Company you work for and location: Ottawa,Ontario, Canada.

5. Length of time in quality function: 18 years+

6. Something personal that sets you apart: Challenging the boundaries.

7. Your pet peeve in quality: We don't have time for doing things right the first time ; but we have time for fixing them multiple times.

8. If you could change the world of quality, what would you do?: Ingrain Quality as a culture rather than"observe" as a ritual occasionally.

nicoleirvin

21st May 2004, 05:30 PM

1. Name - Nicole Irvin
2. Job Title or explanation of what you do - ISO Rep
3. Industry you're in or have been in - Industrial Distribution
4. Company you work for and location - Central States Group - Omaha, NE
5. Length of time in quality function - not very long - just a novice
6. Something personal that sets you apart - Can't say CASA volunteer - someone already took that. This questions is a bit vague and hard to answer - sets me apart from what? my coworkers, my colleagues, my community, society in general? I'll just throw a few things out there and hope that at least one of them is unique: I'm very liberal (unusual for my location and industry), three of my four animals are black, I work part time as a bartender, I don't own a SUV (also unusual for my location), I'm not a husker fan, I hate shopping and I love horror films.
7. Your pet peeve in quality
Top management not taking our QMS seriously
8. If you could change the world of quality, what would you do?
I don't feel qualified to answer this question. Sorry. Can I just second Govind's answer?

Wes Bucey

22nd May 2004, 12:30 AM

Yep, Nicole. Most of us here would rather concentrate on the nuts and bolts of Quality instead of fighting all the folks who think Quality is a drag on profits.

We're always looking for someone with the "magic bullet" to help us achieve that.

Maybe you'll be the one to have that insight to help us all accomplish the task of imbuing our entire organization with the culture.

Welcome to the Cove!:bigwave:

Claes Gefvenberg

23rd May 2004, 07:05 AM

I'll echo that. :) Welcome to the Cove, Nicole :bigwave:

Yep, Nicole. Most of us here would rather concentrate on the nuts and bolts of Quality instead of fighting all the folks who think Quality is a drag on profits.

We're always looking for someone with the "magic bullet" to help us achieve that.Right on Wes. Mind you, I don't think it's so much a question of finding the "magic bullet"... I rather think you need to have a healthy stash of the things, enabling you to keep the place under a constant cross-fire.

/Claes

remsqa

24th May 2004, 06:01 AM

1. Name -- R.L.SATTHISH KUMAR

2. Job Title or explanation of what you do --ENGINNER SUPPLIER QUALITY ASSURANCE
3. Industry you're in or have been in - AUTO MOBILE - TWO WHEELER MANUFACTURE(OEM)
4. Company you work for and location CHENNAI INDIA
5. Length of time in quality function----5 YEARS
6. Something personal that sets you apart-- MEAN YOUR BIRTH
7. Your pet peeve in quality - SUPPLIER CHAIN
8. If you could change the world of quality, what would you do? - IMPLEMENT AND MAINTAIN GOOD PRACTICE

regards

R.L.SATTHISH KUMAR

santoshkagvate

24th May 2004, 11:19 AM

:cool:
Name -- Santosh Kagvate/India/Maharashtra/Pune and Aurangabad
2. Job Title or explanation of what you do --Consultant QMS.
3. Industry you're in or have been in - Manufacturing/
4. Company you work for and location: Own:Quality consultants and allied Services-Pune/Aurangabad.
5. Length of time in quality function----9+ [6+ at appliance mfg. 3+at Socks Mfg
6. Something personal that sets you apart-- Analytical approach
7. Your pet peeve in quality - ISO 9K.
8. If you could change the world of quality, what would you do? - Implement Deming Prize through out world.

Govind

24th May 2004, 09:29 PM

Sattish & Santosh,
Welcome to cove. You both seem to have good experience in Manufacturing and Supplier QA. Please do share your knowledge and experience.
Regards,
Govind.

cbloomf11

26th May 2004, 12:18 PM

Good morning Everyone.
Cbloomf11 here from a furniture company in Monroe, Michigan.

Al Dyer

26th May 2004, 12:28 PM

Welcome,

I hope you find what you need, learn, and help others!!!

Art Van???

I know their big around here.

Al...

26th May 2004, 02:16 PM

Good morning Everyone.
Cbloomf11 here from a furniture company in Monroe, Michigan.

As a fellow Michigander, Welcome! :bigwave:

Occasionally a few of us from here in the Detroit area get together for lunch. Several of us are on the south side, so perhaps we can schedule something so you can attend as well! You would be more than welcome! :agree1:

BTW, my guess would be Lazyboy, seeing you are from Monroe.

Buirl

26th May 2004, 02:18 PM

Good afternoon everyone,

Buirl here from a medical device company in St. Petersburg, Florida

26th May 2004, 02:20 PM

Good afternoon everyone,

Buirl here from a medical device company in St. Petersburg, Florida

Well, welcome to you as well! :bigwave: We will all go down to visit you next February! :D

Laurie Anderson

27th May 2004, 12:34 AM

Although being registed since October 2003, this is my second post and thought I should use the opportunity to introduce myself to the cove via this thread, so here goes:-

1.My name is:-
Laurence Anderson

2. Job Title or explanation of what you do.
Quality Coordinator (Chief cook and bottle wash).

3. Industry you're in or have been in:-
I presently work for a Medical Device Manufacturer (last three years), although most of my working life I have been involved in the Defence Industry and prior to that the Telecommunications Industry.

4. Company you work for and location:-
The company I currently work for is in my profile.

5. Length of time in Quality Function
I have been associated with the Quality Function nearly all of my working life except for a short stint working as an Installation Coordinator on a major defence communications project. It all amounts to many many years.

6.Something personal that set me apart.
Something personal, personal, something. Gosh, I really don't know. I am just your average type human.

7. Pet peeve in Quality.
Like a lot of people in the quality area. If its a quality problem it must be the quality departments responsibility, and Top management that only tolerates having a Quality function 'cause its a requirement. Also those who cannot see the difference Assurance and Control.

8. If you could change the world of Quality, what would you do?
Try and change peoples atittude and perception of what it all really means and where quality practitioners are coming from.

Thats it guys and gals, catch you around the traps!!!

sal881vw

27th May 2004, 05:37 AM

How about letting us know a little bit about you and your background? :bigwave:
1. Name......Silvio Agius
2. Job Title or explanation of what you do.........Quality Manager as well as Health & Safety rep.
3. Industry you're in or have been in......have been-Metal press work, Plastic injection moulding (toys), Blow moulding,Retailing business,Landscaping,Shipping,at present - UPVC extrusion Plastics injection moulding & Low Voltage Electric Cable manufacture
4. Company you work for and location.......JB Plastics Malta
5. Length of time in quality function..........25 years
6. Something personal that sets you apart..I like my job, I am good communicator and a quality disciple.
7. Your pet peeve in quality......................finding copied (false) data in quality records.
8. If you could change the world of quality, what would you do?...ensure that only Quality Executives run companies.

Cheers :) :) :)

cbloomf11

27th May 2004, 08:24 AM

Chris Bloomfield
Quality Engineer
I have been in the automotive and furniture industry La-z-Boy corp. Headquarters in Monroe, Michigan
I have been in the quality management field for 15 years
Something that sets me apart:
Would be my dedication to the quality field.
Pet Peeve in quality:
Lack of knowledge about quality. It's the quality dept's problem.
If I could change the world of quality:
It would have to be the perception about quality.

mel56

27th May 2004, 05:58 PM

:bigwave:

1. Name - Mary-Ellen
2. Job Title or explanation of what you do - QA Manager
3. Industry you're in or have been in - Nuclear and Medical Devices
4. Company you work for and location - Medical Device company in CT
5. Length of time in quality function - 21 years
6. Something personal that sets you apart - Kidney donor; love to draw.
7. Your pet peeve in quality - Management that doesn't REALLY support QA.
8. If you could change the world of quality, what would you do? - I would want everyone to realize that their job, and the way they do it, matters. (Does that sound too much like a "Miss America" response? :lol: )

patricia siebert

30th May 2004, 10:56 AM

Name Patti
2. Job Title or explanation of what you do =Supervisor for Maintenance/Shipping/Receiving
3. Industry you're in or have been in =Automotive prototypes
4. Company you work for and location =Delphi Engineering Flint Michigan
5. Length of time in quality function =28 years
6. Something personal that sets you apart = Known to get things done promptly
7. Your pet peeve in quality =Poor Housekeeping in the workplace gives the indication of poor quality producer
8. If you could change the world of quality, what would you do? =Put managers who ignore corrective action in time out classes :magic: :magic:
Quote: Don't overlook the great importance of the pratical knowledge you have and the importance of the pratical knowledge you can gain by learning every aspect about the things you do.

La española

31st May 2004, 08:58 AM

1. Name Elaine
2. Job Title or explanation of what you do =Environmental Manager (Europe & US)
3. Industry you're in or have been in =Project Management & Construction
4. Company you work for and location =BLL. I am based in Madrid Spain
5. Length of time in quality function =new to quality, 5 yrs working with focus on management systems
6. Something personal that sets you apart = I never give up
7. Your pet peeve in quality = Having to convince management to give you resources as they want it but don't want to pay for it
8. If you could change the world of quality, what would you do? = Put people that have done quality, safety or environmental management in the positions of ops..would make my job easier

Thomas Westberg

2nd June 2004, 11:56 AM

1. Tom Westberg
2. Quality Assurance Coordinator
3. Print & Mail Solutions
4. Computershare Document Services
5. 2 years on and off
6. I'm a fairly normal guy, not anything special.
7. Managers not seeing the benefits of quality documentation.
8. I'd have everyone job share each others job for 2 reasons. To get all to understand that we are a team & to get positive feedback on what can be made better.

ian_former

2nd June 2004, 12:02 PM

1. Name
Ian Former
2. Job Title or explanation of what you do
QMS consultant (operations manager for my contract house)
3. Industry you're in or have been in
Automotive Tooling Equipment, OEM, Tier suppliers
4. Company you work for and location
PEI (contracted to MHSI) Metro Detroit
5. Length of time in quality function
14 years in one aspect or another (started as the restroom quality assurance manager) :lol:
6. Something personal that sets you apart
I am HS dropout w/ no fomal education
7. Your pet peeve in quality
The manager that thinks a quality system is about how good the parts are.
8. If you could change the world of quality, what would you do?
I would change the name to "Business System"

SURALA

8th June 2004, 02:03 AM

1. Name:Swaroop Urala
2. Job Title or explanation of what you do?
Supply Chain management
3. Industry you're in or have been in:
Automotive ancillary, Tractor manufacturing Co. Presently in SCM.
4. Company you work for and location:
An export Hosue involved in Supplychain and global sourcing in Pune , India
5. Length of time in quality function
Not worked in quality but have worked in Production, process engineering and Sourcing
6. Something personal that sets you apart:
Nothing specail but would like to learn a lot from others in the field
7. Your pet peeve in quality:
When i had to teach the QA department person how to use Gear testing machine.
8. If you could change the world of quality, what would you do?
I would put people in quality department when ever they say that it is not my job.

Al Dyer

8th June 2004, 09:25 AM

Welcome to all the new people in the last week!!:applause:

I hope your stay is pleasurable and insightfull!

Al...

The Taz!

8th June 2004, 09:33 AM

8. If you could change the world of quality, what would you do?
I would put people in quality department when ever they say that it is not my job.

Welcome to the Cove. . . and I wish I'd thought of that one. . .

Anantha001

9th June 2004, 11:00 AM

Hi I am Anantha
I am a management consultant working in six sigma and operations consulting areas

Look forward to participating in interesting discussions with all of you

Claes Gefvenberg

9th June 2004, 11:23 AM

Lots of new members... Great! welcome to the Cove, all of you :bigwave:

/Claes

riibe

9th June 2004, 04:17 PM

1. Name
Donald Riibe
2. Job Title or explanation of what you do
Regulatory Affairs Manager - worry about FDA, Canada, and EU regulations
3. Industry you're in or have been in
Medical Devices
4. Company you work for and location
MED-TEC in Iowa
5. Length of time in quality function
12 years

J Oliphant

9th June 2004, 04:23 PM

Name: jay Oliphant

job function : Chemist (think quality inspector)
with duties within QA -calibration, internal auditing, customer statistics, etc (some of which I have because I'm the only chemist interested in it) :bonk:
and some duties within process control/product developement.

Industries: Exposure to QA within the petroleum business
minor exposure to analytical labs, metalwork

Length of time: 5 years

Something special; Well I look at quality Assurance as a career change. most people here regard it as a pain in the but, an clerical job, or something you 'get' stuck with or fall into. So I am here really to learn how to be a quality professional and not so much just a chemist.

Quality pet peeve: excessive documentation/ forms. Some consider this to be the epitomy of what quality is.
Deming never said we should be drafting forms on how often the bathroom is checked! So how do you convey to others that quality isn't just about a million procedures and 900,000 forms???

Changeing the way that quality world works. Quality would be making your process work efficiently. flat. recent experiences with the new buzzwords of business; six sigma, JIT, validation are negative.

why do so many of these things turn out to be games or superficial??

Dr. L. Ramakrishnan

10th June 2004, 02:17 AM

Name: L. Ramakrishnan
Job Title: Regional Environmental Coordinator (Asia Pacific Region)
Industry: Electronics, Electrical, Lighting
Company: Philips Lighting, Asia Pacific Region, Pune, India
Length of time in Environmental Management: Twenty years in Environmental Management; not much of experience in Quality but was heading a lab for Materials Testing for over 15 years.
Something Personal: I have a Ph.D. in Chemistry/Physics + a Ph.D. in Env. Mgmt. Adjunct Professor of Env. Mgmt. at the University of Pune. Member of IEMA (UK) and a Registered Principal Environmental Auditor (IEMA).
Pet Peeve: ...None...
Changing the World: A happy and healthy world with enough food, clean air, drinking water and devoid of wars

Motto

11th June 2004, 11:44 AM

1. Name
Mai T. :bigwave:
2. Job Title or explanation of what you do
Currently still a quality student - still have a lot to learn!
3. Industry you're in or have been in
Small, temperature sensor manufacturing company
4. Company you work for and location
still a student...
5. Length of time in quality function
6 months
6. Something personal that sets you apart
I got my Bachelors in Aerospace Engineering - but I haven't used it in practice
7. Your pet peeve in quality
How a lot of people fail to see how absolutely beneficial it is...
8. If you could change the world of quality, what would you do?
I would change the term "quality". Some people seem to cringe when they hear it!

RCBeyette

11th June 2004, 11:55 AM

Welcome to the Cove, Motto! :bigwave: Hmmm....another person from Ontario...the Canucks are taking over...*insert evil, cackling emoticon here*

Atul Khandekar

11th June 2004, 12:20 PM

Welcome to all the new members. :bigwave:

Well, two new members from Pune! Welcome to the Cove Dr. L. Ramakrishnan and Swaroop Urala.

jewels

11th June 2004, 06:25 PM

1. Name
Hi all--my name is Julie

2. Job Title or explanation of what you do
Regulatory Affairs Coordinator associated with ISO 13485, FDA, Canadian requirements as well as Safety Program involvement

3. Industry you're in or have been in
Specialty Medical Devices

4. Company you work for and location
GTI
Waukesha WI USA

5. Length of time in quality function
10 years
2 years at current employer
:bighug:
6. Something personal that sets you apart
I'm a performer. (Has anyone else figured out their personality using Enneagrams?) That's good for the job I'm in. The tasks I need to accomplish are inspected by external auditors. And they have to be correct to satisfy the auditor. I have to get the job done right so when the audit happens, we can put on the show.

7. Your pet peeve in quality
Lack of resources to get all the tasks completed in sublevels of companies. I've noticed this is the companies that I worked for in the past. Quality is usually put on the "it can wait list". Then, it's put as a demand to complete in a short period of time in order to pass an inspection. I haven't had that issue at the company I'm with now--they are wonderful and recognize the need for quality and regulatory compliance.

8. If you could change the world of quality, what would you do?
It can't change--I think people are just getting the hang of what it means--if it was changed, they'd be all confused.

Al Dyer

12th June 2004, 04:45 PM

Welcome jewels,

I've heard of Enneagrams before, care to elaborate?

Al...

DaMann

14th June 2004, 01:01 PM

Hello All,

1. Name
Ed Buster

2. Job Title or explanation of what you do
Quality Assurance Manager

3. Industry you're in or have been in
Steel Processing ( Mfg. )

4. Company you work for and location
Bar Processing Corp. ( Central U.S.)

5. Length of time in quality function
15 years. ( 26 total years at this company starting on shop Floor) :bonk:

6. Something personal that sets you apart
Im A Beliver in New Technology Soulitions

7. Your pet peeve in quality
Lack Of Resources....And or Commitment :blowup:

8. If you could change the world of quality, what would you do?
Do t Right the First time.

DavidA

16th June 2004, 11:38 AM

1.David Aaron
2. Team Leader/Continuous Improvment Facilitator
3. Hardwwod (solid & engineered) flooring manufaturer
4. Columbia Flooring - Danville, VA/Holden, WV
5. 5 Years
6. I'm 24???
7. "I'm not q.c., it's not my job!"
8. Make sure everyone understood that we're all quality control...it's more than a title.

quasi_black_belt

16th June 2004, 05:25 PM

Hi all,

I'm a Technical Program Manager at a major computer company.

I stumbled upon this forum whilst looking for info for a Sigma project which I am leading. The project has to do with understanding sources of, and controls over, variation of critical-to-quality / critical-to-function electrical parameters.

From my own experience, combined with some of the projects I've been driving, it appears to me that there is a tremendous body of knowledge and experience regarding sources of variation in mechanical parts / products, and, in bulk processes for making things such as chem and bio products. But to me, it seems that with a few notable exceptions (e.g. Motorola), the electrical side of things is a bit less settled, with a great deal of low hanging fruit, especially when it comes to design, implementation and production of large, complex systems. I've been around long enough to remember the days when electronics, especially analog, were considered the realm of "black arts." Time to market has typically been paramount, leading to, shall we say, a lack of patience for proper statistical rigor, or doing gage R&R studies on digital oscilloscopes (and the engineers who run them)! Well, bit by bit (pardon the pun) this is changing, with a long and hopefully fruitful road ahead.

I am looking forward to learning from the body of knowledge and experience here!

Best Regards,

Mark

:bigwave:

Wes Bucey

16th June 2004, 08:39 PM

Greg B

16th June 2004, 10:11 PM

golly - I hope you are wrong. I have a lot of respect for all the electrical engineers who design avionics. Electrical engineers are one of the primary bastions of Configuration Management in assuring forward and backward compatibility between versions of products. The guys in my shop who design electrical and electronic equipment, including embedded controllers, etc., are extremely conscientious about how each tiny thing fits and interacts within a "large complex system" called an aircraft.

I have to agree with Wes. My background is avionics and I can assure you that they have the most stringent controls. It is where I became aware of QC then TQM and finally QA long before many Public companies did (I was in the Navy then Airforce for 20 years). There is noone safer or morre stringent than the avionics industry. (IMO)

Greg B

Marc

17th June 2004, 01:15 AM

Welcome, quasi_black_belt! Obviously there are other 'electronics' folks here so you won't be alone.

I got into quality as a 'serious profession' at what was at that time named Cincinnati Electronics (at that time owned by Marconi Canada, originally AVCO if I remember correctly, as in the early days of TV - radio {broadcasting and manufacture of equipment} and 'other' electronics - and maker of a very small car at one time....). I was involved with military electronics, mainly aerospace 'black boxes', communication equipment, and related electronics. Reliability was my focus. I got into automotive while there as my boss and I were into ESS (environmental stress screening) of electronic hardware and Ford was introducing surface mount devices on their car radio circuit cards and were having a heck of a time. They had a guy at a seminar Jerry gave and the next thing you know we were spending a lot of time at the Rotunda design area. Maybe that's why I see commercial 'quality' as very soft and am so often frustrated by commercial companies... Closest thing I see is the FDA and medical device folks who visit here and there are a number of them.

I was reminiscing and pulled out some really old stuff - attached is some old 'art' circa 1987 when I was heavy into failure analysis. It's stuff I did and still have on my Mac using a program from that 'era' - SuperPaint! Converted to .gif by copying into a Fireworks canvas. Just odds and ends from about 15 years ago.

It's been about 20 years since I've been PIC, but I'm technically still a licensed pilot. I have first hand experience being in a box, nothing but white in the windows, and believing the instruments. Yes - You want reliable instruments.

Franco_1965

17th June 2004, 03:14 AM

Hi everybody :o ,

1. Name: Franco Zamuner;
2. Job Title: Quality Manager;
3. Industry: past pharma (2 years), present food (12 years);
5. Length of time in quality function: 14 years;
6. Something personal that sets you apart: added value actions are the only that we shall perform.
7. Your pet peeve in quality: misleading concepts as "Quality Department", "Quality Function" and so on :mad:
8. If you could change the world of quality, what would you do? Simply eliminate the WORD quality and start speaking of Business Management Systems :rolleyes:

Regards. Franco

dlindey

17th June 2004, 08:28 AM

1. Name
Dave Lindey

2. Job Title or explanation of what you do
Quality Assurance Manager

3. Industry you're in or have been in
Presently in the heat treating industry; previously in the specialty steel industry

4. Company you work for and location
Nitrex Metal Technologies Inc.
Burlington, ON CANADA

5. Length of time in quality function
27 years involvement in a quality function

6. Something personal that sets you apart
No different that anyone else in the quality game

7. Your pet peeve in quality
Sr. Management who chooses to be committed when it suits there own agenda. Committment must be 100% or nothing.

8. If you could change the world of quality, what would you do?
KISS. Quality doesn't need to be complicated. Common sense shall rule!
:thanks:
Dave Lindey

Wes Bucey

17th June 2004, 12:15 PM

Welcome, ALL:bigwave:
Dave Lindey (you'll find lots of sympathy about "semi-committed" sr. mgrs. here)
Franco Zamuner (good concept on eliminating "us vs.Them" by using BMS)
Mark [quasi_black_belt] - (Grouping folks into categories and then ascribing characteristics to that category always invites a response - often not the one we seek)
David Aaron (You're young yet - some of us have socks older than you - we hope your generation can make a difference!)
Ed Buster (So! You've survived some battles - we hope you'll pass on some insights to the newbies.)
Julie (Are there some short version Personality Profiles available on the internet which are similar to Enneagrams? Perhaps you'll look them up and introduce us to the concept.)
Mai T. (We are ALL still students - we learn from each other)

:topic: Pretty pictures, Marc. Especially from way back in the dark ages!:lmao:

Marc

17th June 2004, 01:33 PM

Pretty pictures, Marc. Especially from way back in the dark ages! :lmao:
:topic: Yes - it was back in the days that people wrote their letters in Lotus 123 because that's the only software their computer had in many companies! Computers have come a long way! I feel so-o-o-o OLD! Before CE got my boss and me each a Mac and a shared laser printer, we did environmental design criteria test plans in WordStar. Where ever you wanted a graphic you had to put in guessed at space by putting in CRs for blank lines, do the printout, make a graphic to fit the space size, paste the graphic on the correct printout page and run to the copier. Darn - lamenting past times again...

Anyway, same from me - Welcome! Glad you stopped by to introduce yourselves and I'm sure you'll find or get the information you need!

BTW - I'm not into Chatting much myself, but there are a few folks that meet in the Chat Rooms most mornings about 8 to 9 am (GMT -4 hrs).

RMATERA

18th June 2004, 12:02 PM

1. Name: J.C.
2. Job Title: Administrative Manager
3. Industry: Wholesale Distribution
4. Company: MATJAC, Inc.
5. Length of time:2 yrs
6. Something personal that sets you apart: Everything, as we all are unique.
7. Your pet peeve in quality: Implementation: if you do it, Do it right! of course the difinition of right is "my way"....
8. If you could change the world of quality, what would you do? .. I think perhaps we should work towards automation through technology(less people less mistakes) :bonk: ... people are way too diverse/complicated

MelindaN

18th June 2004, 04:36 PM

1. Name
Melinda

2. Job Title or explanation of what you do
I am a Quality Manager/ISO Management Rep.

3. Industry you're in or have been in
Manufacturing, Originally with Electric Motors, Now in Sheet Metal Fabrication.

4. Company you work for and location
Byers Precision Fabricators, Inc.
Hendersonville, North Carolina

5. Length of time in quality function
20 + years

6. Something personal that sets you apart
I am the oldest of a set of Twins. We are complete opposites and I am the perfectionist.

7. Your pet peeve in quality
Lack of Management involvement until there is a problem.

8. If you could change the world of quality, what would you do?
Simplify... Simplify... Simplify...

------------------
:paint:

Wes Bucey

18th June 2004, 04:46 PM

mshell

18th June 2004, 05:07 PM

:bigwave:

Welcome Melinda,

I look forward to reading your posts.

Claes Gefvenberg

18th June 2004, 07:07 PM

We are getting so many new members that it's getting hard to keep track of you, but welcome one and all. I'm looking forward to new good discussions :bigwave:

/Claes

multi.liu

21st June 2004, 05:19 AM

:biglaugh:
1. Name
Multi Liu, real name

2. Job Title or explanation of what you do
I am a Sr. quality system engineer who is responsible to integarate ISO9001,ISO14001 and OHSAS18001 into one management system and build E process.
3. Industry you're in or have been in
electronic industry for mobile manufacture

4. Company you work for and location
Sang Fei Consumer Communications Co.,Ltd
Shenzhen China

5. Length of time in quality function
7 years

6. Something personal that sets you apart
?

7. Your pet peeve in quality
Top management think quality dapartment is enough to control the quality throughout the company
8. If you could change the world of quality, what would you do?
a computer, a system.

quasi_black_belt

21st June 2004, 10:56 AM

Hi Marc, thanks for the welcome. Those thumbnails brought back memories of when I was creating source control drawings, item specifications and test procedures at a Bellcore compliant shop I was at for a few years back in the 80s; I also used a Mac at the time.

All - clarifying comment - my statement regarding mechanical Vs. electrical was mostly based on, as picked up on by Marc, the commercial electronics world not military, avionics or Bellcore / Telcordia compliant telco. I have also worked in the past in those niches and agree there are better controls and better intergration of quality principles in them.

One thing which I find to be overall true, however, is that when I ready Quality Engineering or other journals, there are far fewer electirical examples which I can directly apply to my current work than there are mechanical, chemical and other bulk process ones. For what it's worth....

That's one of the reasons I am here - hoping to directly exchange knowledge vis a vis computer systems.

Thanks!

Mark

mickeld

22nd June 2004, 02:41 PM

Hello to all. Here's my bio...enjoy it while you can!

1. Name
Michael Drost

2. Job Title or explanation of what you do
Technical Project Coordinator - Implementing Quality System to get onto a Government Program Listing

3. Industry you're in or have been in
Ergonomic Office Furniture
Before that, I just have had summer jobs

4. Company you work for and location
Horizon Furniture - Kitchener, Ontario, Canada

5. Length of time in quality function
Um....2 months

6. Something personal that sets you apart
If I had something that would set me apart I would be in the Circus Freak Show :biglaugh:

7. Your pet peeve in quality
I don't have any...yet :truce:

8. If you could change the world of quality, what would you do?
That every employer on earth would be honest enough that you wouldn't have to registar to show you run a quality system. :bonk:

RCBeyette

22nd June 2004, 05:05 PM

4. Company you work for and location
Horizon Furniture - Kitchener, Ontario, Canada
Hey...a local person!...I'm just down the "road" in Cambridge.

3xotic

23rd June 2004, 09:02 PM

1. Name: James Mahoney

2. Job Title or explanation of what you do:
EMS Manager, Pollution Prevention Manager, Qualified Recycling Program Coordinator

3. Industry you're in or have been in: Civil Service, Environmental Management

4. Company you work for and location:
Marine Corps, Eastern North Carolina

5. Length of time in quality function
4 years

6. Something personal that sets you apart:
By day I'm a mild mannered environmental program manager, by night I'm a lead singer in a rock band.

7. Your pet peeve in EMS:
Many of my uniformed brethern (I used to be one of them) cannot seem to get past the word "environment" before their ears shut down when receiving EMS awareness training...I've since highlighted the words "Management System" in size 48 font and left the word "environment" in a size 8 font.

8. If you could change the world of quality, what would you do? I would continue on my path to management system enlightenment and pray for the poor souls (mid and top-level managers) who stand in my way.

quasi_black_belt

24th June 2004, 11:02 AM

RE: "By day I'm a mild mannered environmental program manager, by night I'm a lead singer in a rock band." Giving a whole new meaning to the term! Any time in there for sleep? ;)

3xotic

24th June 2004, 11:17 AM

not really...but, then again, I got used to that pattern during various deployments...Semper Fi!

jetwrench59

27th June 2004, 02:02 PM

:cool: 1. Name: Kevin Harvey

2. Job Title or explanation of what you do:
Director of Maintenance

3. Industry you're in or have been in: Aviation

4. Company you work for and location:
Jimsair Aviation Services, Inc
San Diego, Ca

5. Length of time in quality function
26+ years

6. Something personal that sets you apart:
Anything I do, I do at 100%. I have to answer to the One above
for everything I do!

7. Your pet peeve in Aviation:
Technicians who think they know how to fix/service something better than the company who built the product!

8. If you could change the world of quality, what would you do?
I believe one person can make a difference, it starts right here!
If I don't do it right, how can I expect people who work for me to!

indraneelbadwe

27th June 2004, 02:33 PM

1. Indraneel Badwe
2. Sr.Quality engineer
3. Looking after handle bar assly project in aurangabad/India.
4. MINDA. IND. LTD./pune/India.
5. 7 years as a quality engineer
6. ?
7. We in quality can sometimes be arrogant
8. Ensure everyone understands the concept of acceptance.

carolk79

30th June 2004, 02:23 PM

1. Name
Carol Knowlton
2. Job Title or explanation of what you do
Quality Manager/Management Rep
3. Industry you're in or have been in
Fiberglass
4. Company you work for and location
Noron Industries Michigan
5. Length of time in quality function
only about 2 years
6. Something personal that sets you apart
I am the mother of a five years old boy--he is my life
7. Your pet peeve in quality
Lack of management support--everyone is responsible for the quality not just the quality department
8. If you could change the world of quality, what would you do?
Teach the reasons for good quality at a young age

Dan LaBelle

30th June 2004, 04:51 PM

1. Dan LaBelle

2. QA Lead Auditor

3. Medical Device Industry. Relatively new to it. Came from a Telecommunication Industry until they went down hill. Avoided the pink slip and found a different industry. Prior Military Service.

4. Nonin Medical, Inc. in Plymouth Minnesota, USA.

5. I have been in quality for a little over 7 years.

6. I am an adopted Korean with a French Dad and a Polish Mother; and married to a beautiful Italian/Lithuanian.

7. The way the EU and Canada writes directives and requirements. I guess this would be called job security.

8. One universal quality system that is simplistic, usable, and valuable.

Greg B

1st July 2004, 12:16 AM

Greg B

1st July 2004, 12:18 AM

1. Dan LaBelle
2. QA Lead Auditor
3. Medical Device Industry. Relatively new to it. Came from a Telecommunication Industry until they went down hill. Avoided the pink slip and found a different industry. Prior Military Service.
4. Nonin Medical, Inc. in Plymouth Minnesota, USA.
5. I have been in quality for a little over 7 years.
6. I am an adopted Korean with a French Dad and a Polish Mother; and married to a beautiful Italian/Lithuanian.
7. The way the EU and Canada writes directives and requirements. I guess this would be called job security.
8. One universal quality system that is simplistic, usable, and valuable.

Welcome to the Cove, Dan. You will find a LOT of ex Military (me included) in the cove. Check out some of the threads in the Coffee Break Area.
Greg B

Arwa_Baitam

5th July 2004, 07:39 AM

Dear all,

I was really happy to find such a forum where people interested in quality can share their ideas and experiences.

1. Arwa El Baitam
2. Quality Assurance Assistant / ISO Internal Auditor / ISM Code Internal Auditor / Member of a quality facilitation team / Write quality-related and business-related articles
3. ...
4. Abu Dhabi, U.A.E.
5. 5 years
6. Being a student of a Master degree in Quality Management
7. The lack of understanding of what quality really mean ..
8. Let people understand that quality is a way life.. it is neither a certificate nor an award!

Wes Bucey

5th July 2004, 11:05 AM

encee98

9th July 2004, 09:31 PM

Hello everyone. I've been skulking around for sometime now but I'm happy to say I've finally gotten over my temerity and "aloof roleplay" (that according to the Celestine Prophecy) :rolleyes:.
1. Name: Naomi Luis
2. Job Title or explanation of what you do. I'm a government employee. My job title is Senior Science Research Specialist. I promote and coordinate science and technology related activities in our area.
3. Industry you're in or have been in. I have worked as quality control technician in a dairy product plant and as trade and industry specialist in another government office. I have also served as college instructor.
4. Company you work for and location. Department of Science and Technology. Iloilo City, Philippines.
5. Length of time in quality function. about 5 years. I've passed the LA Course in 1999 and have registered with the Philippine National Registration Scheme for Quality Assessors. I wasn't able to register with IRCA and am planning to the LA course this year so that I can register.
6. Something personal that sets you apart. I easily blend into the background. :magic:
7. Your pet peeve in quality. nothing...yet
8. If you could change the world of quality, what would you do? Start with teaching the kids what quality really is...most of the things we know, we learnt in kindergarten.

encee98
------------------
"The woods are lovely, dark and deep, but I have promises to keep; and miles to go before I sleep, and miles to go before I sleep"

Swanee

9th July 2004, 11:54 PM

1. Erik Swanson
2. Product Development Engineer
3. Automotive - Tier I
4. Undisclosed in Metro Detroit
5. 7 years (Although only 4 as a Quality *no pun intended* Engineer)
6. How unbelievably average I am
7. Not enough time/resources to improve, seems harder to just maintain with what we have.
8. If I never again hear that quality is solely the quality department's responsibility... that would be enough.

Alpacs

13th July 2004, 10:24 PM

1. Ove Larsson (Swedish living in China)
2. General Manager for the Global Division of Chao Yang Precision Manufacturing Co., LTD. Now responsible for implementing QS-9000. :whip:
3. Managing Cunsultant, Powder Metal, Medical Equipment manufacturing and now Aluminum Diecasting, Machining and Assemblies
4. Chao Yang Precision Manufacturing Co., LTD. Jiangmen City, Guangdong Province, China
5. 6 ~ 7 years
6. Speaks Chinese?? :bonk:
7. N/A
8. Establish a Quality cultural training course for any company who apply for a quality system certification, as I think the biggest problem with companies who have a certification normally just have to follow the documentation requirements.

dbaltodano

13th July 2004, 11:07 PM

1. Danilo Baltodano

2. I'm working as a Quality Assurance Coordinator.

3. Presently I'm working in the pharmaceutical field.

4. Draxis Pharma Inc. - Montreal - CANADA

5. Ten years of experience working in the Quality domaine and I'm still loving it.

6. I'm regular employee for Draxis Pharma but I'm also working as a consultant in Quality Assurance and Regulatory Affaires for LoyaMed.

7. none

8. I would harmonize the different Quality standards to set only one for the whole world.

Marc

13th July 2004, 11:31 PM

Welcome to the forums, folks! :bigwave:
You'll find a lot of information here and a lot of folks who will help out when they can. Any help you can give others in return will be appreciated.

Wes Bucey

14th July 2004, 12:02 AM

Yes! Welcome. We're looking forward to seeing some of your posts.

lkahler

14th July 2004, 02:45 PM

Hello everyone. I think the cove forums offer the most useful information on the web.

1. Lori Kahler
2. Quality Assurance Manager
3. Medical Device Manufacturing Company
4. Heartlab, Inc. Westerly, Rhode Island USA
5. Five years in the Quality Department.
7. Pet peeve is the nagging that seems to be a never ending job requirement.
8. Create one harmonized "universal" standard for Total Quality Management Systems.

Claes Gefvenberg

15th July 2004, 05:00 PM

Welcome one and all... Good to see you here :bigwave:

Ove (Alpacs), you really are a long way from home, aren't you?

/Claes

kyross

16th July 2004, 12:09 AM

:) Hello everyone.

1. Kyross :bigwave:
2. Quality Assurance Engineer
3. Crystal Unit Manufacturing Company
4. Malaysia
5. Five years in the Quality Department

reedvin

16th July 2004, 08:45 AM

:agree1:
Vince Reed
Quality Engineer
Medical device manufacture North East UK
5 years speciality chemicals ISO9000
2 years drug manufacturer FDA 21CFR820
2 years medical device ISO13485/9K2K/14001
3 children Girl Boy Girl that's all the time I have
Pet peeve - shop floor want quality makes their life easier lack of will/budget to make a difference higher up
I know someone else said it but the best quality manager I've ever met / worked for had been a production manager as well.
If I could change the world of quality, I would REQUIRE rotation from operations and other functions through the quality organization or function. The best ops folks are the ones who've been through QS, QA, or QC, and the best QA folks have the scar tissue from ops!

Jay Sturgeon

16th July 2004, 12:55 PM

Sure I'll give some info:

1. Jay Sturgeon
2. Director of Quality Assurance
3. Metal Staming Industry
4. Great Lakes Metal Stamping, Bridgman, Mi.
5. Didn't tell me age would show.....over 30 years
6. Only person I know who actually asked their mother in law to move in with them.
7. Lip service to the commitment
8. We have a lot of people (IMO highly over paid) creating standards, that if we just followed Deming's philosophy, all would be well.

:mad:

Alpacs

18th July 2004, 10:20 PM

Welcome one and all... Good to see you here :bigwave:

Ove (Alpacs), you really are a long way from home, aren't you?

/Claes
A little bit away. but been away for 22 years so I am used to it.

Wes Bucey

19th July 2004, 05:17 AM

Welcome to the Cove!:bigwave:
We are always eager to have new questions and new answers (plus a few jokes and some heartfelt opinions.) After you've had a chance to get a "feel" for the Cove, we'd be interested in reading some of your opinions and comments about what we do here.

liushi

20th July 2004, 12:30 PM

my name is shiyong,liu
work in TIMKEN (Wuxi China) bearings company
customer complaints make me crazy
i always fall into spc/ msa /root cause/analysis .

liushi

20th July 2004, 12:36 PM

Hi from china,you! where?

Rob Nix

20th July 2004, 12:37 PM

Welcome to the Cove, liushi! :bigwave:

work in TIMKEN (Wuxi China) bearings company
customer complaints make me crazy
i always fall into spc/ msa /root cause/analysis .

Please explain what type of customer complaints and how you are involved in the corrective action process?

Wes Bucey

20th July 2004, 01:39 PM

my name is shiyong,liu
work in TIMKEN (Wuxi China) bearings company
customer complaints make me crazy
i always fall into spc/ msa /root cause/analysis .http://elsmar.com/Forums/images/smilies/bigwave-d2.gif Welcome to the Cove.

I presume by "fall into" you mean your job as a Quality Engineer brings all these duties and "drops them into your lap" to resolve for the company.

Many of us deal with customer complaints on a daily basis. Some are valid, some are not. Many customers complicate matters by the attitude they bring to the process of resolving a complaint. Our task as Quality practitioners is to resolve the complaints as smoothly as possible.

The first step is to assure the customer you acknowledge the complaint and will do everything you can in a logical, orderly manner to resolve the complaint. The key to a smooth resolution is to keep up a constant flow of communication with a customer so the customer NEVER feels you are ignoring the complaint.

With a smooth flow of communication, customers may find it easier to accept if you ultimately determine the customer, not your organization, was in error.

SaN-DeeP

21st July 2004, 09:39 AM

Hello All,

I am Sandy from Mumbai, India
I use to work as a Quality Assistant in past now working as a Systems Administrator for an MNC HQ'rd in LA.

I have recently setup a growing Tech Community related to Computers, Hardware, Networking for my country people, the one and only in India

Regards,
Sandy...

nigelh

23rd July 2004, 06:08 PM

Wes Bucey

23rd July 2004, 08:08 PM

Hi,

1. My name's Nigel.
2. Quality Manager/Auditor/Product Certification Manager/Product Tester/Technical .
3. Plastics Industry.
4. New Zealand.
5. 9 years
6. The only person in my company who can break things and get away with it!
7. Management committment.
8. Make everyone more accountable for quality.:bigwave: Welcome to the Cove, Nigel. In addition to all the jobs you list, do you also cook, mop floors, and take out the garbage? Your job list reads like my wife's "honey do" list!

david55555

24th July 2004, 06:22 AM

1. Name David Harris
2. Job Title or explanation of what you do. Automotive model launch Process/quality/project engineeer
3. Industry you're in or have been in Automotive SAAB BMW Ford Opel Toyota
4. Company you work for and location Consultant South Africa, UK, Belgium and Germany
5. Length of time in quality function Since 1988 don't believe it 16 years!!
6. Something personal that sets you apart Welsh/South African that enjoys Archery
7. Your pet peeve in quality The arrogance of some Quality System Specialists
8. If you could change the world of quality, what would you do? Help people to understand that Quality applies to all and is not a blame factor for manufacture when they don't deliver and upper management when products are not delivered or worse delivered incorrectly.

KhiemTran

26th July 2004, 01:32 AM

:confused: :confused: :confused: Hello Everyone!

Greg B

26th July 2004, 02:54 AM

:confused: :confused: :confused: Hello Everyone!

Hello Kiem,
Welcome to the Cove!

Greg B

Paula

26th July 2004, 08:15 AM

Hi All,

1. Paula Whelan
2. Buyer - Supplier Evaluation & Vendor Rating
3. Electronics & Pharmaceutical
4. Pharmaceutical Company, Ireland
5. Dealing with vendors for last five years
6. Studying Masters in Business Studies
7. Resistance to Change
8. Force the importance of TQM on Management

Thanks

Paula

RCBeyette

26th July 2004, 10:33 AM

We start the world's longest "Hi" thread!

HI! :bigwave:

But, yes, good idea to point Kiem in the direction of the "Introductions" thread.

Marcelo Villaca

26th July 2004, 03:03 PM

1. Marcelo A.F. Villaça
2. Director of Projects
3. Consulting & Training Services
4. DATTA & QUALITY Consultores S.C. - México
5. aprox. 20 years in the quality field at several positions

KhiemTran

27th July 2004, 06:31 AM

We should say hello to everyone since this is a great forum! :lmao: :lmao: :lmao:

Wicker

30th July 2004, 05:31 PM

hi all,
i thought i'd chime in.

1) Michelle Wicker
2) QE
3) Medical Device industry
4) medical device company in NJ
5) i've been in quality 1.5 years
6) i'm an iowan in new jersey
7) pet peeve: "why change? it's worked like that before....sort of"
8) quality is here for a reason, not just to police the system.

yvettelloyd

30th July 2004, 06:18 PM

Newbie here, so I thought I'd chime in and add in my information.
1. Yvette Lloyd
2. Regulatory Affairs Manager
3. Medical Devices
4. Sensormedics (VIASYS Healthcare) in Orange County, CA. A great place to be because we're 20 minutes from the Pacific coastline and 1 hour away from the ski slopes!
5. 9 years. Prior to that I spent a number of years in research.
6. My high regard for Corporate Ethics. Seriously, someone has to bring morals to a company, so it might as well start with RA/QA! My current employer here has employees with really high morals...I am not so sure I can say that about previous employment!
7. People perceiving that quality applies only to the people working in RA/QA.
8. Make preventive action a less amorphous concept so everyone could understand the value of the process.

mjflkitty

4th August 2004, 12:19 AM

Geishy

5th August 2004, 03:37 PM

I have really gotten a lot out of this forum and all of you who participate. I was curious, though, who all of you are and what you do. How about letting us know a little bit about you and your background?
1. Name : Maryse
2. Job Title or explanation of what you do : Quality Manager, doing all what a supervisor, a director, and coordinator can do but.. I'm alone.. have pity!
3. Industry you're in or have been in: plastic parts
4. Company you work for and location: Plastiques Yamaska, Quebec near Montreal
5. Length of time in quality function: 10 long years
6. Something personal that sets you apart: boastfulness
7. Your pet peeve in quality: :confused:
8. If you could change the world of quality, what would you do? : more changeable

Jerry G

6th August 2004, 04:48 PM

Name : Jerry W.

2. Job Title or explanation of what you do : Now - APQP Quality Engineer, before -- Quality Manager and Plant Manager for a couple of small companies
3. Industry you're in or have been in: Automotive Supply base for ever, I think.
4. Company you work for and location: Dura Convertible Sytems - Adrian, Michigan
5. Length of time in quality function: So long I've forgotten when Quality became a profession.
6. Something personal that sets you apart: I play a decent game of golf and beleive it or not, find time to play.
7. Your pet peeve in quality: That the practitioners aren't as practical as they should be.
8. If you could change the world of quality, what would you do? : Begin teaching quality concepts in elementary school so they're not so mysterious to the masses later in life.

dskohli

7th August 2004, 04:51 AM

1. Name : D. S. Kohli

2. Job Title or explanation of what you do: Director Exports

3. Industry you're in or have been in: Automorive & industrial products manufacturing company. Forged, Cast & Machined parts, Sheet Metal & Press Job Works, Rubber Molding, Extruding components.

4. Company you work for and location: KKR Private Limited / New Delhi - INDIA

5. Length of time in quality function: In business since 1994.

6. Something personal that sets you apart: Friendly & Open Relationships with business counterparts, not just looking at them as casual customers but making them a part of the business to provide complete satisfaction.

7. Your pet peeve in quality: Hmm so thats the problem with the Quality !!

8. If you could change the world of quality, what would you do? Oh No .... Not again.... Pleaze !! :eek:

Best Regards to all friends,
:thanx:
D.S.Kohli
Director Exports
KKR Pvt Limited
New Delhi - INDIA

okanay

13th August 2004, 05:36 AM

1)Okan Aydar
2)Q.A. Manager
3)Automotive and truck
4)Ergun Hidrolik-Turkey
5)8 Months
6)I like to listen music.
7)Nobody wants to understant the quality is not just responsible of quality department.

uk2china

13th August 2004, 06:35 AM

Hello to all
I am impressed with this site

1) - Les Misselbrook
2) - Managing Director
3) - Automotive, Electronics, Lighting, Telecomms
4) - LJM Products, West Sussex, UK
5) - Always have been
6) - There's only one of me
7) - There have been a few
8) - Remove barriers between departments

Regards
Les M.

buran73

13th August 2004, 10:14 AM

1. Name: Davide Zamboni
2. Job Title or explanation of what you do: Quality Engineer
3. Industry you're in or have been in: we are active in both medical device and automotive part manufacturing
4. Company you work for and location: a 70 people firm in Switzerland
5. Length of time in quality function: nearly two years
6. Something personal that sets you apart: flexibility and 4 foreign languages
7. Your pet peeve in quality: making production people aware of the importance of Quality - really not that easy here!!
8. If you could change the world of quality, what would you do? A heightened attention for Quality principles in Technical High Schools and Universities.

Russell Goodwin

13th August 2004, 11:25 AM

1. Name: Russell Goodwin
2. Job Title or explanation of what you do: Software Quality Engineer though currently doing software testing.
3. Industry you're in or have been in: High technology. I have done software and firmware testing as well as hardware and software support, and sales support. In a previous career I worked with youth, in outdoor recreation / education.
4. Company you work for and location: A transnational software development company, Vancouver, B.C., Canada.
5. Length of time in quality function: 8 years though not all at this company.
6. Something personal that sets you apart: Not your average geek, I bring a wide range of interpersonal, physical and mental skills to the table from my many diverse previous jobs.
7. Your pet peeve in quality: Lack of recognition of importance of quality in Software, companies “bandaiding” problems instead of fixing the root causes.
8. If you could change the world of quality, what would you do? Make it standard that QA Managers, QA Directors, or VP’s of QA actually know something about Quality. Can you imagine hiring a CFO that did not know about accounting? Why on earth would you hire a QA manager that did not have at least some basic training in Quality!?

Wes Bucey

13th August 2004, 12:44 PM

Welcome to all our new Covers!:bigwave:
We all hope you find what you came for and stick around to help answer other folks' questions.

Bonnie Knopf

17th August 2004, 03:03 PM

1. Name
Bonnie Knopf
2. Job Title or explanation of what you do?
President
3. Industry you're in or have been in?
Injection molding of plastic parts for various industries; been in injection
mold tooling and plastic profile extrusion as well.
4. Company you work for and location?
Intrepid Plastics Mfg., Grand Rapids, MI
5. Length of time in quality function?
In some manner, at least 8 years
6. Something personal that sets you apart?
I absolutely will not fail and quality has a major impact on my success; I
started my Plastics Engineering degree when my children were 1 & 3 and
I was recently divorced - got my degree in (3) years thanks to triple
paced summer classes - and I haven't stopped yet!!
7. Your pet peeve in quality?
The constant disownership of responsibility between management, which
in turn, affects all attitudes through production.
8. If you could change the world of quality, what would you do?
Elimate several of the layers at the OEM's, reduce the paperwork,
standardize several elements of the quality functions, eliminate ISO to
reduce the emphasis on paperwork and improve the emphasis on
fundamentals.

qualitytrec

17th August 2004, 03:28 PM

I just saw this os since I have not done it I will
1. Name
Mark Smith

2. Job Title or explanation of what you do
Quality Manager, function as a QE, shipping and recieving clerck, occationally as a press operator, sort containment, clean bathroom if I notice it is gross (i try not to notice), customer relations, write and manage the QMS, corrective and Preventive action etc...

3. Industry you're in or have been in
Mostly automotive manufacturing and assembly

4. Company you work for and location
Sorry won't say

5. Length of time in quality function
What isn't quality? Officially about 10yrs.

6. Something personal that sets you apart
I am a Christian Missionary who will be moving to Utah to start new churches as soon as I have support raised. I have 5 Boys ages 3-11 and a child on the way :rar: :nopity: . And my wife really sets me appart (sorry guys she is taken :agree1: ).

7. Your pet peeve in quality
Registration requirements and Quality employees who have there positions because no one else could be found :tg:

8. If you could change the world of quality, what would you do?
Quit. Oh already doing that. :biglaugh:
Get rid of the registration requirements of the industry. :magic:

VIOLET_SHEN

19th August 2004, 01:54 AM

hello ,everyone
now i am a memeber of the big family .i am glad to know all of you ,the below is my simple introduction ,i am chinese.
name:violet
job:quality system engineer
company:SGCE
native place:suzhou ,jiangsu
nice to meet every of you.and i hope in the next time we can become not only the exchange messagers but also good friends.
my english is not well ,so i also want to improve it from it .
thank you .

Umberto Tunesi

19th August 2004, 02:05 AM

1. Umberto Tunesi (age: 54).
2. Free lance auditor, trainer & consultant (God forgive me).
3. Various: chemicals, inspections, certification.
4. See no. 2; presently Dekra ITS, DNV.
5. Since 1979.
6. Non-italianity (my wife says it: she is croatian).
7. Hypocrisy & commercial constraint.
8. Eliminate formalism & use quality for profit.

Claes Gefvenberg

19th August 2004, 02:54 AM

So many new members... Fantastic. Welcome one and all, I'm looking forward to your input. :bigwave:

/Claes

Marc

19th August 2004, 03:01 AM

Yes, Welcome folks! You're pretty safe here - Only a couple of us bite! :rolleyes:

ddunn

19th August 2004, 01:55 PM

Glad I found this. I've gotten some good ideas

1. Name - Dan Dunn
2. Job Title or explanation of what you do - Configuration/Quality Manager
3. Industry you're in or have been in - In mail sorting, have been in telecom and defense
4. Company you work for and location - MailCode Indiana
5. Length of time in quality function - 20+ years
6. Something personal that sets you apart -
7. Your pet peeve in quality - Reading too much into the standards.
8. If you could change the world of quality, what would you do? - KISS

J Oliphant

20th August 2004, 10:04 AM

hello ,everyone
now i am a memeber of the big family .i am glad to know all of you ,the below is my simple introduction ,i am chinese.

just curious.
do you find more emphasis on quality assurance in your country
OR
do you find less emphasis on quality assurance in your country?

Welcome to the cove. :D

Bonnie Knopf

23rd August 2004, 10:32 AM

I would say definitely more emphasis in our country - USA. So much that its a hinderance - especially because of the fact that there is little training of all the proper people but high expectations of everyone to know and implement quality. We make it very difficult on ourselves, mainly to justify salaried and unsalaried positions in very large and medium sized companies.

qualitygoddess

23rd August 2004, 11:59 AM

I don't think I did this intro thing, so I thought I would do so at this time.

1. Name - Jodi McMahon
2. Job Title or explanation of what you do - Quality Director, Consultant and Instructor at local university (teaching a class on quality improvement to several hundred undergrad business students each year!!)
3. Industry you're in or have been in - paints, coatings, electronics, software
4. Company you work for and location - small electronics/software company in WI
5. Length of time in quality function - 10 years; also 9 years as a chemist
6. Something personal that sets you apart - I love to volunteer for organizations that support initiatives for kids.
7. Your pet peeve in quality - when a top manager doesn't support the right efforts to improve quality; when they are unable to see the true "bottom line".
8. If you could change the world of quality, what would you do? - know all of the answers and get them right the first time! :agree1:


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