Hello
My company (automotive industry)will manufacture service parts, these parts have been built by another company, for our PPAP package our customer is asking us to submitt PSW of all of the component thought many of these warrants components where issued years ago, in an obsolete PSW form (that does not requires customer signature) my customer is telling me they will accept this form as valid, but do we need a waiver for these warrants?
Thanks

Hello
My company (automotive industry)will manufacture service parts, these parts have been built by another company, for our PPAP package our customer is asking us to submitt PSW of all of the component thought many of these warrants components where issued years ago, in an obsolete PSW form (that does not requires customer signature) my customer is telling me they will accept this form as valid, but do we need a waiver for these warrants?
Thanks
Welcome to the cove
If your customer is willing to approve then why should you need a waiver. The customer is King
If these PPAPs are old and there has not been any changes since then then the original form is the basis for your acceptance in the past. It is not usual to make retroactive changes

Welcome to the cove
If your customer is willing to approve then why should you need a waiver. The customer is King
If these PPAPs are old and there has not been any changes since then then the original form is the basis for your acceptance in the past. It is not usual to make retroactive changes


Howard is right. The customer has already said that these forms are acceptable. Just for your own sake, see if you can get that authorization in writing.


Coury Ferguson
Program/Contracts Manager

Thank you both, :)
That written authorization from my customer would be enough in an TS 16949 audit?

Some other warrants issued in current form are not signed by the customer (the company that built the parts are going to build from now on), if my customer those, that problem will be also solved?
Thank you

Howard is right. The customer has already said that these forms are acceptable. Just for your own sake, see if you can get that authorization in writing.


Coury Ferguson
Program/Contracts Manager If I understand the OP's question correctly, there's no need to have any authorization; the warrants in question are records, and records don't change. They are what they are. If the customer receives the warrants and notices that the approval took place a long time ago, it's conceivable that they would ask for a new PPAP from the sub-tier supplier. But if not, there's no reason to cover any posteriors.

:soap:
I think this thread just shows the tyranny and institutional bullying that some auditors have instilled in their "customers"
You are more "frightened" of the auditor than the customer. It is absurd!!:drunk:

You are more "frightened"" of the auditor than the customer. It is absurd!!

I agree, Howard, although I'm not so sure that it's always (or even frequently) the fault of auditors. Most of the fear is ungrounded, and comes from a misunderstanding of the standards.