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View Full Version : TS 16949 registration (certification) audit and the findings


dbzman
3rd March 2006, 12:56 PM
We just passed our TS audit with 3 minors. While the audit went very well I have a feeling that the trend in auditing is away from customer satisfaction and toward QS’ing the new TS standard.
The 3 minors were:

1. We did not state goals for our process measures.
2. We did not have control plans, PFMEA’s and flow charts for the automotive work. We only created them if a PPAP was requested. (We are not a Tier 1 supplier. WE supply to Tier 1 or lower).
3. We did not perform a Gage R&R on a scale that we use for weighing up parts. We heat treat the parts that customers send to us and we design the process such that a certain amount of weight goes in each heat treat basket. Since the weight scales were on the control plan we have to perform a Gage R&R on them. (Section 7.6)

The only one that I really have an issue with is the weight scales. Section 7.6 deals with “measuring devices needed to provide evidence of product conformity to determined requirements”. That would be our hardness testers which show the acquired hardness of the part and is compared to the customer required hardness. The weight scales are used to determine how many parts go into a load. This has nothing to do with “evidence of product conformity to determined requirements”.

What does everyone else think?

Teri
3rd March 2006, 01:09 PM
We just passed our TS audit with 3 minors. While the audit went very well I have a feeling that the trend in auditing is away from customer satisfaction and toward QS’ing the new TS standard.
The 3 minors were:

1. We did not state goals for our process measures.
2. We did not have control plans, PFMEA’s and flow charts for the automotive work. We only created them if a PPAP was requested. (We are not a Tier 1 supplier. WE supply to Tier 1 or lower).
3. We did not perform a Gage R&R on a scale that we use for weighing up parts. We heat treat the parts that customers send to us and we design the process such that a certain amount of weight goes in each heat treat basket. Since the weight scales were on the control plan we have to perform a Gage R&R on them. (Section 7.6)

The only one that I really have an issue with is the weight scales. Section 7.6 deals with “measuring devices needed to provide evidence of product conformity to determined requirements”. That would be our hardness testers which show the acquired hardness of the part and is compared to the customer required hardness. The weight scales are used to determine how many parts go into a load. This has nothing to do with “evidence of product conformity to determined requirements”.

What does everyone else think?

7.6.1 says all measurement systems referenced in the control plan. Even though you aren't using the scale to demonstrate product conformity, it is still a measurement device. We also use scales to weigh product for a count, we just don't put in the control plan.