Guys, and Gals of course, I need your brain power, as it's Monday morning and I'm drawing blanks. My boss asked me what all programs and/or standards are out there, and what might be helpful here. So I thought I'd try to come up with a list and define them for him. I'll start

ISO 9000 and 14000 series for quality and environmental management systems certification
TS Automotive quality management system certification
QS Automotive quality management system certification
Z10 (or is it 10Z?) Safety management system certification
BS18000 Safety management system certification
SA8000 Social Accountability certification
Sarbonnes Oxley (SOX) Accounting practices (legal requirement)
6 Sigma cost reduction/process improvement
5S Housekeeping
Poka Yoke mistake proofing
Lean - lean manaufacturing
Hoshin - systematic planning
Kaizen- elimination of non-value added activities

Does anyone have others to add for me? thanks in advance!

TQM...

TRIZ -- hehe

edit...

at a stretch, open book management (Jack Stack's The Great Game Of Business)

edit...

Kanban?

If I were to make a list of Standards, I think I'd make a distinction between

"theories & methodologies"
(6 Sigma, Lean, Toyota, PPAP, FMEA, Poka Yoke, Mistake Proofing, etc.)
and
"Standards," which I might list by the organizations which maintain them (ISO, ASME, SAE, NIST, etc.) and then by whether they were
a) "system Standards" (ISO9001:2000 and the like)
or
b) Product or Process Standards
(weights & measures, thread size, material content, etc.)

Here is one, Malcolm Baldrige National Quality Award.

And here is one outstanding receipent of the great honor.

http://www.autointell-news.com/news-2000-2/November-2000/November-28-00-p11.htm

Malcolm Baldridge is the award you get when you've finished them all.

Malcolm Baldridge is the award you get when you've finished them all.
No bankrupt is what you get:biglaugh:

As a dues paying member of ASQ, the organization which oversees the MBQA, I am often asked about the feasibility of an organization trying for the award. My answer is VERY SIMILAR to my response for the same question asked whether to seek registration to ISO9001-2000:
"Companies which fully comply with the letter and spirit of the standards and goals of either the MBQA or ISO9001-2000 will certainly be on their way to world-class status, but seeking the actual award or the registration can quickly evolve into an expensive ego trip for a CEO or (in the case of ISO) an unnecessary expense unless customers demand or clamor for the company to have such designation.

Frequently, folks say the MBQA award winners and registered ISO organizations do more profitable business than nonwinners and nonholders. My question always is: "What made them profitable - getting the award or registration? or following the good business practices outlined in both ISO and MBQA?" My point being that unless the "piece of paper" is a customer requirement, mere compliance to the processes described in ISO and MBQA will put a company on the road to more profitable business without the need for the piece of paper."

Analogy:
Can you have six pack abs by following a diet, exercise, and weight training program without winning Mr. or Ms. Universe contests? What does the title add to your physique?

Analogy:
Can you have six pack abs by following a diet, exercise, and weight training program without winning Mr. or Ms. Universe contests? What does the title add to your physique?

In California you get to be Governor:rolleyes:

Shingo Prize for Excellence in Manufacturing

Ford Q1 quality management system self assessment. This is 27 pages of questions.

In California you get to be Governor:rolleyes:I thought the governship was the fulfillment of the promise, "I'll be back!" from one of his movies.

Guys, and Gals of course, I need your brain power, as it's Monday morning and I'm drawing blanks. My boss asked me what all programs and/or standards are out there, and what might be helpful here. So I thought I'd try to come up with a list and define them for him. I'll start

Does anyone have others to add for me? thanks in advance!

The list you provided is only scratching the surface. There are over 40,000 ASTM Standards, Procedures and the like. There are about 30,000 ISO standards and specifications. Other common documents from organizations in the U.S. include SAE AS, AMS, ASME BPVC, and on and on. There are over 900 organizations worldwide that issue standards and specifications. There are over 300,000 standards and specifications that are widely available. This does not include many more industry specific standards.

One company where I previously worked had over 35,000 different standards in our company library.

Wes R.

Wesley, yes, you are right, but I am not looking for a list of ASTM standards for tensile testing, etc, just the various (infamous) group of programs that are geared towards quality management system/business system improvement, on the line of the ones I listed in the first post.

Thanks guys, some of the postings just kinda made me go, DUH! I should have put that on my list to start with.:o (MBQA, that was what started the whole thing here) Doh...nuts! um, donuts, what a great idea! thanks.

[quote=SteelMaiden]just the various (infamous) group of programs that are geared towards quality management system/business system improvement, on the line of the ones I listed in the first post.
quote]

In addition to Baldridge there are:

European Foundation for Quality Management (EFQM)
NQI Canadian Framework for Business Excellence
The Aussies have a national excellence model too
Perhaps also Tom Peters with ISOE, Goldratt with the Goal.

Any bookstore has a thousand business books with the next big thing.

I'm curious, where are you going with this?

I think (as do a lot of others here) that anything called Quality systems needs to be replaced by business systems thinking. Until this effort is led by the people who can cause change to happen, not much improvement is possible.

But we're ready when they are! We've been patiently tilling the ground, and planting seeds so they can take the credit when the sun shines on our garden and a beautiful crop springs up.

Does anyone have others to add for me? thanks in advance!

ISO 9004! D'oh, I always forget about that one.....

I'm curious, where are you going with this?

I think (as do a lot of others here) that anything called Quality systems needs to be replaced by business systems thinking. Until this effort is led by the people who can cause change to happen, not much improvement is possible.

But we're ready when they are! We've been patiently tilling the ground, and planting seeds so they can take the credit when the sun shines on our garden and a beautiful crop springs up.



Information overload....I want to show my boss that there are a multitude of programs out there, we could "do" programs for the rest of eternity, but what we really need to do is just stay committed to our mission statement, quality policy, safety philosophy and environmental policy, pick our tools, and continue to improve. While awards and recognition are nice, we need to make sure we are doing what we said we'd do first.

ISO/IEC 17025
NUPIC (Nuclear Procurement Issues Committee)
10 CFR Part 50, Appendix B (Nuclear)
10 CFR Part 21 (Nuclear)
SOLAS (International Convention for the Safety of Life at Sea)
U.S. Coast Guard approval as an independent testing laboratory
NADCAP (National Aerospace Defense Contractors Accreditation Program)
DOT (Department of Transportation) approval of testing laboratory for testing of containers for transportation of hazardous materials
CSA (Canadian Standards Association) approval of testing laboratory for testing of containers for transportation of hazardous materials
Uniform Building Code, ICBO
City of Los Angeles building code
ASME BPVC
"N" stamp in nuclear
AWS (American Welding Society) testing laboratory
ASNT (The American Society for Nondestructive Testing) certification for individuals.

The company that I previously worked at had a quality system was certified or accredited by all of the above agencies or to the above standards for performing testing to specific requirements.

ISO 13485 Medical Device
CE Mark (European Community, specific to type of product such as toys and medical devices.)
Another company that I worked for had the above.

ISO/TS 29001 Petroleum quality management systems

BS 5750 (British Standards Institute)
EN 29000

Wes R.

WOW

WOW. Thaz a lotta acronyms. How much was the registrar/accreditation annual budget?

Tried, Tested, Trusted * Good Housekeeping Institute

Kidsafe online content

Trusted Digital Certificate

WOW

WOW. Thaz a lotta acronyms. How much was the registrar/accreditation annual budget?

There were about 70 companies or organizations that had approved our quality system. We used one quality manual to cover all of the various requirements. The larger cost was not actually the approvals/registration/accreditations but rather the cost of the test standards and documents that we had to keep current.

Some of the organizations, such as the City of Los Angeles, the only cost to us was the travel and per diem for their auditor to audit our system. We had the NADCAP accreditation, but were still audited by six or seven major aircraft and engine manufacturers, although they did not charge us for their audits. We were required to participate in round robin testing, so there was an internal cost for performing these tests. The nuclear power companies, DOT, Coast Guard and CSA did not charge us for their audits.

We were also audited by two separate departments of the State regulatory agency for X-ray equipment and nuclear source testing equipment. Although the quality system was part of the audits, the main focus was on radiation monitoring, training, and control of access to the equipment.

Wes R.

Information overload....I want to show my boss that there are a multitude of programs out there, we could "do" programs for the rest of eternity, but what we really need to do is just stay committed to our mission statement, quality policy, safety philosophy and environmental policy, pick our tools, and continue to improve. While awards and recognition are nice, we need to make sure we are doing what we said we'd do first.

SteelM

You are right on. Do what makes sense to you. Steal the ideas that make sense from other systesm, but at the end of the day, do it your way.

Here is my attempt to summarize everything:

Say what you do
Do what you say
Be able to prove it
React if there is a problem
Get better as time goes by