I am implementig process audits accordly to VDA 6.3. Our business is plastic injection molded parts, should I apply the question in 12 th point of Service development process/providing the service ?

Thank in advance.

As far as I understand you either audit according to section 11 or section 12.

11 is for production and is relevant for you.

Hi Howard,

My question is if I need to aplly the point 12. Concerning point 11, I already adopted the questions in my audit forms since is a injection production process.

Is point 12 only suitable for companies with service provision?

Thanks for your help.

Andre,
As I understand yes a manufacturing company works with 11 and a service provide with 12
Hope this helps

Thanks Howard,

So the conclusion is that I should apply the 11.

Exactly and this is how VW uses VDA 6.3 in Formel Q (http://elsmar.com/Forums/showthread.php?t=11207)

Thanks for your help, it was very kind of you.