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View Full Version : IQA Quality Diploma - Role of voluntary standards in acheiving consumer satisfaction Leslie 25th October 2006, 03:39 PM Hi, I am currently doing my assignment for D1 anyone else doing this? I need to find some case studies on the role of voluntary standards in acheiving consumer satisfaction and business efficency in the global market. Anyone got any ideas? Leslie chergh 25th October 2006, 04:08 PM Hi Leslie, I'm not doing the diploma in quality but would be interested to hear if you think it is worth it, as I am considering doing it. LRQA web site has some case studies here (http://www.lrqa.co.uk/guidance/casestudies/). There should also be lots you can use in the reading room here (http://elsmar.com/Forums/forumdisplay.php?f=109) in the cove. RCBeyette 25th October 2006, 04:10 PM Welcome to the Cove, Leslie. What's a D1? Since I obviously do know what this acronym/abbreviation refers to, I won't be of much help at this point. We do try to explain such shortening-of-words, however, to aid in understanding. Jim Wynne 25th October 2006, 04:14 PM Welcome to the Cove, Leslie. What's a D1? Since I obviously do know what this acronym/abbreviation refers to, I won't be of much help at this point. We do try to explain such shortening-of-words, however, to aid in understanding. IQA (Institute of Quality Assurance) is sort of a British ASQ. You can see the meaning of "D1" here (http://www.iqa.org/education/h1-2-1.shtml). Coury Ferguson 25th October 2006, 04:20 PM IQA (Institute of Quality Assurance) is sort of a British ASQ. You can see the meaning of "D1" here (http://www.iqa.org/education/h1-2-1.shtml). In simpler terms the "D1" refers to the specific lesson plan/topic, if I understood the website correctly. Leslie 25th October 2006, 04:35 PM Sorry folks, D1 is Principles of quality and Data Analysis, my learning outcome is analysing standardising originations and procedures. Leslie Coury Ferguson 25th October 2006, 05:01 PM D1 - Principles of Quality and Data Analysis * Rationale This module provides students with an understanding of the principles of quality encouraging and allowing an exploration of the inter-relationships of quality within the design, manufacture and use of products and services. Aims To provide students with an understanding of quality concepts To develop an appreciation of the need for quality and its control To enhance students' awareness of the terminology of quality To provide students with an understanding of the basic statistical methods used in quality * formerly known as Introduction to Quality Maybe having this in the post might help get some comments from people here in the Cove. |
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