Morning

Could someone please provide information on the AIAG SPC manual: where I might locate it and its benefit to a service (healthcare) organisation.

Many thanks, Helen

Not "Sure" this is what you're looking for - but AIAG although major focused on automotive subjects has a web page that includes "industry links that may be helpful.
www.aiag.org/links/ (http://www.aiag.org/links/)

Regards
Jim

This is an old one..

I understand Statistical Analysis (and Six Sigma) is used in a big way in the US in the Healthcare industry..(Not so much here in India). My question is what kind of analysis is done? Is SPC used? What type of training people in healthcare organizations have to undergo for this?