shers2000
7th December 2006, 12:42 PM
Hi All,
I had been assigned a project to initiate a Quality Assurance program in a Public Transit Maintenance department. We currently we have in place numerous processes to check and control the quality of product and services that we deliver, these processes form the part of Quality Control aspect of our operations. What we are missing is a Quality Assurance aspect which could ensure that all the QC activities are effectively managed, performed, recorded and improved. We dont need any ISO kind of registration so it will be like indigenous system just for our own application. What I need is a step by step overview of how this can be done?
I have come up with my own but since quality is new for me I really don’t know if I am on the right track
• Establish Objective and goal of this program
• Define scope i.e. how complex and in-depth it will be
• List all current activities i.e. Administrative, Operation, Production Control, Facilities, safety etc.
• Identify critical and non critical activities. This will help in establishing the scope of the program based on the resources available.
• Develop and document SOP i.e. “How we do” for activities that will be monitored under the QA program
• Assign roles and responsibilities i.e. “Who will do what”.
• Develop QA activities and assign roles and responsibilities…….
I don’t want to get carried away so need help of how to proceed.
Will appreciate help in this regards
Thanks
Sher
I had been assigned a project to initiate a Quality Assurance program in a Public Transit Maintenance department. We currently we have in place numerous processes to check and control the quality of product and services that we deliver, these processes form the part of Quality Control aspect of our operations. What we are missing is a Quality Assurance aspect which could ensure that all the QC activities are effectively managed, performed, recorded and improved. We dont need any ISO kind of registration so it will be like indigenous system just for our own application. What I need is a step by step overview of how this can be done?
I have come up with my own but since quality is new for me I really don’t know if I am on the right track
• Establish Objective and goal of this program
• Define scope i.e. how complex and in-depth it will be
• List all current activities i.e. Administrative, Operation, Production Control, Facilities, safety etc.
• Identify critical and non critical activities. This will help in establishing the scope of the program based on the resources available.
• Develop and document SOP i.e. “How we do” for activities that will be monitored under the QA program
• Assign roles and responsibilities i.e. “Who will do what”.
• Develop QA activities and assign roles and responsibilities…….
I don’t want to get carried away so need help of how to proceed.
Will appreciate help in this regards
Thanks
Sher
