I am looking for a example of a letter that can be used to notify "nicley" that when notification of discreapncies is sent with a request for a RMA Number and response is not received the supplier will be debited and the discreapant parts scrapped. This will go to the entire supply base

Thanks for your input

Dana Carter

Hello Dana!

It sounds like you pretty well have your letter developed within your post! You were short, sweet, and to the point. You should probably put a reasonable time-frame for response (30-60 days or something).

Do you have any other guideline sheet you utilize with your suppliers? For example, if you have some guidelines for the packing material, method of shipment, logging job information, etc., why not just add that to it?

Too, is this an issue with a majority of suppliers, or just a few? If it is just a few, you might need to address it with them more directly.

Maybe as you visit with your suppliers, discuss it directly. Even if you send a letter, it may not go to the appropriate person in the organization (that is even if they read it). Then, when you have to enforce this, you may get some vendors upset.