Hello there,

My name is Marco and I'm looking for a way to train inspectors. I have several levels of inspectors but most of them are well below my expectations in knowledge and understanding of basic quality/inspection techniques. I'm looking for a systematic process that will lead from the basics to more advance topic (Inspection methodology, sampling methodology, basic statistics, basic metrology, SPC, etc) I was wondering if you can help me in the following ways:

1) Provide a simple BOK for me to follow as I put this material together.
2) Lead me to resources in the wed that I can use to put together the training (good)
3) Have a system that you followed and gave you good results (better)
4) Share with me any training materials that can help me in the task (even better)

I appreciate your kindness and willingness to help. I promise that when I finish the materials I post them for everyone to use.

Thanks.

Suggest you might try looking at www.ASQ.org, they have a bunch of training courses, and BOKs which may help you. Certified Quality Technician may be something for your more advanced inspectors. Plus there are people here on the Cove that also do training.

Welcome Marco! :bigwave:

Ralph gave good advice. :agree:

TRaining inspectors is not a small or easy subject. However, it has been talked about in threads like this one (http://elsmar.com/Forums/showthread.php?t=19826&highlight=training+inspectors).

To find such threads, please use the Search function in the toolbar above: it's in yellow font.

After you go through some of the discussions already here, if you have more specific questions please ask at that point.

Hi Marco,

Paddy here, am looking for the same things that you do, can you please ell me if you have ever found the proper training modules for quality inspectors.....tnx :)

QC of Indiana has the CQT books that would make a good course. You can call 812-523-4215 or go to www.qualitycouncil.com

What are the duties they will be performing?

What are the required competencies?

What are the basic skills?

What is the basic knowledge?

How will you monitor and measure achievement of requirements?


Break it down into a "process" just like anything else and make it happen.


Before I became a "Quality Inspector", I had to be able to provide evidence that I was familiar with the product and the processes necessary to produce it.

Hello there,

My name is Marco and I'm looking for a way to train inspectors. I have several levels of inspectors but most of them are well below my expectations in knowledge and understanding of basic quality/inspection techniques. I'm looking for a systematic process that will lead from the basics to more advance topic (Inspection methodology, sampling methodology, basic statistics, basic metrology, SPC, etc) I was wondering if you can help me in the following ways:

1) Provide a simple BOK for me to follow as I put this material together.
2) Lead me to resources in the wed that I can use to put together the training (good)
3) Have a system that you followed and gave you good results (better)
4) Share with me any training materials that can help me in the task (even better)

I appreciate your kindness and willingness to help. I promise that when I finish the materials I post them for everyone to use.

Thanks.

I am in the same boat that you are. I could really use something to start with. Quality Inspectors that do final acceptance testing on the line using, scales, calipers, e-scales, and drawings to ensure that the parts meet specs.

I did find a .pdf file that shows how to use calipers, that is very helpful, but some kind of training manual to start with would be GREAT! I am not the best typist in the world.....:bonk:

MsHeeler

I am in the same boat that you are. I could really use something to start with.



Both Ralph & Randy gave great advice - strongly suggest you take the steps Randy listed, rather than looking to jump into 'something to start with'.

Just some quick thoughts:

ASQ, as mentioned above, have programs that should help (CQT and CMI). The process of certification, whether they certify or not, will help establish improved familiarity with inspection gages and equipment, inspection technologies, and basic requirements/specification interpretation.

I'm not sure what equipment you have, but if you have optical inspection equipment, your cal/pm service provider may also offer programs on the use of equipment (smart-scope, toolmaker's microscope, comparator, etc.). Most are reasonably priced and offer group rates on in-house training events.

Inspection plans: if folks are rough on inspection technologies, you may need to layout specific inspection plans for them to follow. IPs are a good idea anyway (for continuity amonst other reasons).

Inspector 'feel': how good is their inspector's touch? Manipulation of a micrometer, for instance - if you handed a random gage pin to your inspector, would they be able to tell you what size pin you hand them? Have the folks with the worst 'touch' practice measuring gage pins until they develop 'feel' and your confidence.

Take away a piece of equipment: can the inspector determine an alternate inspection technology? Is the alternative suitable (e.g. does it follow a 4:1 sensitivity ratio)?

Off to tuck the kids in. Good luck!!

Regards,

Kevin

Both Ralph & Randy gave great advice - strongly suggest you take the steps Randy listed, rather than looking to jump into 'something to start with'.

Thanks for the advise, the audit is in 2 weeks. I guess I will BS my way through it...:nope:

MsHeeler

the audit is in 2 weeks. I guess I will BS my way through it..


You don't have to have everything done & complete before the audit. Having some minimum essentials in place, such as a half-way reasonable plan (draft even!) will help, because it provides evidence that the issue has been recognised, and you're working on it - and in a sound way. Assuming that this isn't something that's been supposed to have been done for a long, long time, of course, in which case, time to be brushing up one's gift of the gab. :cfingers:

You don't have to have everything done & complete before the audit. Having some minimum essentials in place, such as a half-way reasonable plan (draft even!) will help, because it provides evidence that the issue has been recognised, and you're working on it - and in a sound way. Assuming that this isn't something that's been supposed to have been done for a long, long time, of course, in which case, time to be brushing up one's gift of the gab. :cfingers:

:lmao: "Gift of Gab" that's the ticket. I have had been here 4 weeks. Everytime I ask "how do you do this", I get 5 different answers almost always including "we used to do that". They have a manual (hard copy) but no only one supervisor uses it. It has not been updated in 3 years, and the information is... faulty. It is 50 pages. ::sigh:: I will think of something.

MsHeeler

I have had been here 4 weeks. Everytime I ask "how do you do this", I get 5 different answers almost always including "we used to do that". They have a manual (hard copy) but no only one supervisor uses it. It has not been updated in 3 years, and the information is... faulty. It is 50 pages. ::sigh:: I will think of something.


That's a hard one - I feel for you. Presuming they are certified, one wonders how on earth they have remained so given what you've found out in your (no doubt challenging!) 4 weeks. Ah well - at least it can only get better from here. :D

Check out the attachment in this thread (http://elsmar.com/Forums/showthread.php?p=178668#post178668). Based on what Randy and Ralph advised, maybe you can apply the structure of the training plan to your needs.

That's a hard one - I feel for you. Presuming they are certified, one wonders how on earth they have remained so given what you've found out in your (no doubt challenging!) 4 weeks. Ah well - at least it can only get better from here. :D

I have some things that I can use to show that we have something in process. I will have to do.

No they are not certified yet, that is what we are working on.

It has got to get better!!!

Thanks

It will get better with your help.

If you're worried that this will hurt your audit, then open a Nonconformance regarding this subject and write a corrective action involving a training and certification plan. Auditors aren't looking for utopia; they're looking to see if we can see what's right and wrong, respond and make plans that build value.

It's okay to have open NC when they are there. Many times they won't make their own if it's already getting attention under your internal plan. You'd have less smooth talking to do.