Customer changes the Part No. due to a new codification system at his end.
A communication from customer says, :.............PSW resubmission is required"..............

Why is there a need for resubmission of PSW, as there is no change in any of the characteristics of the product refrred to in the drawing?

Customer has changed the Part number of a product due to a codification system at his end.
This was communicated to the supplier and a revised drawing was received by the supplier.

A third party auditor has observed that the impacted documents have not been revised.

Supplier's submission is : there is no change to the product specification and so, he has not revised any of the documents.

Who is right?

I would imagine this is for his 'bookkeeping" he needs a PSW for each part, the part changed, or at least the number which is in fact a change.
Level I PSW reason for submission change of catalogue number. This also keeps you in line. You need to change the customer reference.

and a revised drawing was received by the supplier.



You posted this at the same time as my previous post.
The drawing change is a real reason for PPAP.

Another audit observation on the same PSW topic, was:

There is no evidence of approved PSW from any of the customers.

Our submission: While every customer insists on submission, nobody cares to return an copy duly approved. A polite reminder only irritates the customer.

How do we manage to close the audit observation??

Another audit observation on the same PSW topic, was:

There is no evidence of approved PSW from any of the customers.

Our submission: While every customer insists on submission, nobody cares to return an copy duly approved. A polite reminder only irritates the customer.

How do we manage to close the audit observation??

How do you know that PPAP submissions have been approved? Where is your documented evidence? Why should an auditor just take your word for it? It's pretty simple: you shouldn't ship product without a duly-signed warrant, and if that irritates the customer, remind them politely that it's their requirement, not yours.

The question arose when the auditor was verifying a Customer PO and a monthly supply schedule for a quantity of 20000 nos.

I think Howard gave you the answer as to why a Level 1 is required (that also means you have updated the other PPAP documents - right?).

Please read Jim's post carefully. I have told customers we wouldn't be able to ship to their pulls because of no approval. It is kind of funny that an approved warrant shows up "just in time" to make a shipment.

:agree1:It is amazing how much power a plant manager has when the SQA is screwing around with the production schedule. At times I've had to load some of the technically unapproved parts and deliver them to the production plant without paperwork. Probably not the best way to conduct business but the upside is you have a real friend at the production plant.:tg: