I am in the process of implementation of ISO 9001:2000 for a Printing Press that employees 35 people.
Being new to this whole process, I am finding myself getting anxious to be sure I am on the right track.

A quick/abreviated summary of what I've done so far:

-Attended the 3-day Internal Auditor course hosted by Perry Johnson.
-Written a 20 page Quality Procedures manual
-Created and displayed our new Quality Policy
-" " maintenance log books for all machinery/equipment
-" " a calibration log book
-" " the approved vendor list
-" " P.O. log
-" " Corrective & preventative logs
-" " powerpoint presentation on ISO for new employees
-" " bi-weekly ISO newsletter for current employees
-" " job descriptions & procedures
-hosted 2 management review meetings

I started all of this mid-February, which has kept me VERY busy. Now that things are coming together, I am in the sit-back-a-bit phase.

My goal is to have the registrar certify us by mid-July.


This has been such a useful forum in getting these things figured out!
I would appreciate any other feedback you can give me.

Becky :bigwave:

Well, it sure sounds like you've got a good start Becky. Have you gone through a round of audits yet to record your system is working, and done management reviews with the results? What are the results of these things?

I havent gone through any audits as of yet, which brings me to another question. Being the ISO rep., I was the only person in our company to attend the Internal Auditor class. Does anyone have any opinions on having a 3rd party do audits? Being that I am the one who has put this all together, auditing myself isn't a good idea. This is something I didnt really understand (how its a no-no to audit yourself) until now. I just want to get it all done right the first time. Not only to prove it to myself, but to impress my boss (of course:D )

Becky

I havent gone through any audits as of yet, which brings me to another question. Being the ISO rep., I was the only person in our company to attend the Internal Auditor class. Does anyone have any opinions on having a 3rd party do audits? Being that I am the one who has put this all together, auditing myself isn't a good idea. This is something I didnt really understand (how its a no-no to audit yourself) until now. I just want to get it all done right the first time. Not only to prove it to myself, but to impress my boss

Becky

I think you have answered your own question about being internal auditor. If there is any question regarding objectivity and conflict-of-interest, then you will probably need to develop another avenue for internal auditing.

Is there any way you could swing some training for the other people in your facility?

Becky-

Welcome to the Cove!

Nice job - looks like you have done a great job.

What about contracting out your internal auditor. You can even find folks from the Cove. We did this with our internal audits - we are a sheet metal fab shop with about 150 employees. We really liked having the unbiased set of eyes come in and look at our system.

We can help you with a posting in the employment board.

I am in the process of implementation of ISO 9001:2000 for a Printing Press that employees 35 people.
Being new to this whole process, I am finding myself getting anxious to be sure I am on the right track.

A quick/abreviated summary of what I've done so far:

-Attended the 3-day Internal Auditor course hosted by Perry Johnson.
-Written a 20 page Quality Procedures manual
-Created and displayed our new Quality Policy
-" " maintenance log books for all machinery/equipment
-" " a calibration log book
-" " the approved vendor list
-" " P.O. log
-" " Corrective & preventative logs
-" " powerpoint presentation on ISO for new employees
-" " bi-weekly ISO newsletter for current employees
-" " job descriptions & procedures
-hosted 2 management review meetings

I started all of this mid-February, which has kept me VERY busy. Now that things are coming together, I am in the sit-back-a-bit phase.

My goal is to have the registrar certify us by mid-July.


This has been such a useful forum in getting these things figured out!
I would appreciate any other feedback you can give me.

Becky :bigwave:

:applause: Congrats on all the work !! I hope this isn´t an obvious question and I haven´t misread your post, but have you identified and mapped out your core processes?

In regards to auditing yourself, yes, it´s a no - no... I´m sure you can find some local auditors (maybe even here at the Cove) that need to maintain their auditor certifications that could help you audit the processes which you are responsible for...

I started all of this mid-February, which has kept me VERY busy. Now that things are coming together, I am in the sit-back-a-bit phase.



I don't think I have ever had a sit-back-a-bit phase :)

Sounds like you have tackled the first phase of this. A few ideas:

1. Are people using the procedures?
2. Are they using the forms?
3. Do people truly understand revision control and the like?
4. Are the appropriate instruments being calibrated, and the other ones controlled?

I guess I am suggesting for you to switch hats, from developing a system to empowering the organization. The system needs to become theirs; they need to feel ownership, and understand how it works.

Also, we have had extended discussions regarding newsletters. Bi-weekly sounds pretty often. Make sure it stays fresh and relevant. Do you have another person who is making the newsletter?

Don't be the person spinning all the plates at once. Take the appropriate steps to have management assume control/authority of the system.

What about contracting out your internal auditor. You can even find folks from the Cove. We did this with our internal audits - we are a sheet metal fab shop with about 150 employees. We really liked having the unbiased set of eyes come in and look at our system.

We can help you with a posting in the employment board.

I see Carol already beat me to it... :bonk:

I see Carol already beat me to it...

That's why she's: Super Moderator!! :tg:
http://www.supermanhomepage.com/images/aos-1950s/georgereeves-tb.JPG

That's why she's: Super Moderator!! :tg:
http://www.supermanhomepage.com/images/aos-1950s/georgereeves-tb.JPG

Cape and all ? :tg:

I think the covers are getting to a good point. Is your internal audit process developed, how does it fit into continual improvement, and having your processes mapped out-do you have methods for measuring their effectiveness? It sounds like you've done a great job of setting up the quality management system to fit your needs, as with any implementation the next step would be to check for effectiveness and make improvements. Plan, Do, (Check), Act.

Congratulations on a job well done!:D

I love the idea of Cove Forum members helping us with an Internal Audit.
Anyone that is interested, please feel free to contact me through the forum.

Thanks,
Becky:)

Becky-

Welcome to the Cove!

Nice job - looks like you have done a great job.

What about contracting out your internal auditor. You can even find folks from the Cove. We did this with our internal audits - we are a sheet metal fab shop with about 150 employees. We really liked having the unbiased set of eyes come in and look at our system.

We can help you with a posting in the employment board.

Nothing against 3rd party auditors but i always feel an organization should develop a strong internal audit function. It aids in cross training employees, getting more people involved and it will develop a stronger understanding of your processes and interactions.

Becky, in your situation yes it is wise to work with a 3rd party auditor in the beginning but instead of just hiring them and letting them loose work with them to provide on the job training during the audits. :)

Becky,

I hope it's OK with you- I removed your e-mail address from the post. Otherwise, those mean nasty outsiders will "crawl" your e-mail, and send you more junk mail than you imagine!!

Covers can contact you through your user profile here, or PM. Just make sure you have your e-mail address set up in your profile. If you need help with that, let any of the moderators know. :)

If you were geographically closer, I would love to join along with the audit.

Becky -

Post your requirments here

http://elsmar.com/Forums/forumdisplay.php?f=78

This is my posting for an internal auditor

http://elsmar.com/Forums/showthread.php?t=18884

One suggestion I can make is to be sure you build the proper bridgework. Your quality manual (which by the way can be as simple as 1 page) must link to the procedures which must then link to the work instructions. The most difficult part is ensureing that the bridging is there. I've responded to another of your threads and given a bit of info there too...sorry, cant recall the thread name.

All the best in your quest!