Hi all,
I am in the process of doing a product audit on the production floor. I have a finding but I just can't find what to write it up against. Here is the issue:
I have a schedule sheet (Mill Dispatch) that tells the work order number, part description, what part to put on what machine and the quantity to run. This is not a controlled document, but at the bottom of the sheet is an instruction that states this document supercedes the quantity amount on the job pack.
I have a Job Pack (a controlled document) with the work order number, part description, and shows accountability and traceability.
I have a specification sheet (uncontrolled document) with part number, part description, measurement parameters, basically a work instruction.
I have a Reference Document (controlled document) with a table that is matched to the specification sheet on measurement parameters.

These documents do not match each other in the description of the part. One document says one thing and the other documents say something else.

I don't know what to write this finding up to. I thought Control of Documents but the only thing that remotely comes close to my finding is clause a) to approve documents for adequacy prior to use.
This clause just doesn't cover folks.
Can anybody out there help me?

Hello Hoeyster!

It's Friday, and Mother's Day weekend. Not sure how many replies you may get over the next couple of days. Hopefully, Monday will lend to some more posts.

I don't have my standards with me, but you might look at control of product , or review of product requitements.

Hi all,
I am in the process of doing a product audit on the production floor. I have a finding but I just can't find what to write it up against. Here is the issue:
I have a schedule sheet (Mill Dispatch) that tells the work order number, part description, what part to put on what machine and the quantity to run. This is not a controlled document, but at the bottom of the sheet is an instruction that states this document supercedes the quantity amount on the job pack.
I have a Job Pack (a controlled document) with the work order number, part description, and shows accountability and traceability.
I have a specification sheet (uncontrolled document) with part number, part description, measurement parameters, basically a work instruction.
I have a Reference Document (controlled document) with a table that is matched to the specification sheet on measurement parameters.

These documents do not match each other in the description of the part. One document says one thing and the other documents say something else.

I don't know what to write this finding up to. I thought Control of Documents but the only thing that remotely comes close to my finding is clause a) to approve documents for adequacy prior to use.
This clause just doesn't cover folks.
Can anybody out there help me?

Since this is an internal product audit, you shouldn't feel the need to find a clause in the standard as a basis for seeking improvement. Forget about the standard, and just do whatever's necessary to improve the system. Well, perhaps not forget about the standard altogether, because you should still be using your CA system, but you don't need to tie your findings to anything in the standard. The purpose of any type of audit--product or process--is to improve the system, not to satisfy the standard.

For starters, it seems like the problem might be too many documents; perhaps some consolidation is in order. Maybe you can just get rid of one or some, because they might be there only because they've always been there.

Good call Jim::agree1:

Also, (sorry for coming late to this thread) but you could also let your internal audit co-ordinator know that there's a problem with this system of paperwork to see which process or interaction is the issue here. As you put it, writing this up as a document control issue isn't going to get it solved. Do you know or can you find out if there are problems of wrong/late deliveries to customers, or correcting problems caused by this inconsistent descriptions being used? if so, that will help add weight to the internal audit taking a look at the processes which cause it and, hoipefully saving some money and grief into the bargain!