Hello,

Last month, we had an audit from NISSAN and they asked if we had an "Unusual situations" procedure to explain how we deal with situations like a power breakdown, products out of flow, parts found on the floor ....

Anyone has something on that subject ?

Thanks in advance for your help.

Francois

They are requiring a 'top level' procedure? It sounds like they just want your contingency plan(s) for aspects like power breakdowns, and relative procedures for stuff like products out of flow, parts found on the floor. Some of this may be in your work instructions or work station training.

Alors, Francois:

Ca va?

I think Nissan is looking for a "contingency plan", although that doesn't look after parts on the floor, it would deal with the power problems. From the contingency plan, there may be work instructions developed for some situations. Did the Nissan representative give you any specific examples of what this looks like?

A bientot!

In the Renault/Nissan list of supplier required procedures (https://suppliers.renault.com/anpqp/va/A.N.P.Q.P/6_Documents/Documents_List.htm), there is one titled Internal Concern management procedure. There is no example available for that one.

Since I am about 1/2 mile from the Gulf of Mexico and in a very vulnerable hurricane zone, I have had customers require a "disaster plan" to ensure that product flow would not be interrupted in the event of a hurricane. This is nearly impossible to do in todays competative market. We can't establish a second plant in Montana or somewhere else because we might get hit by a storm. I told them that if they wanted to purchase extra product I would run it and store it out of state. So far, no response.

Doug

they are looking for both a disaster recovery plan (high level) and an 'on the ground' procedure for TPS/Lean violations. (parts out of flow sequence, parts on floor)

the last one requires a visual, 5S, point of use materials, type of workplace AND a policy that says stop production and correct immediately. in teh case of a part on the floor - the line stops and everyone looks for where it SHOULD be: either a parts bin or in an assembly. for parts out of flow - an investigation by the team shodul be doen to understand why the parts are out of flow - what is the cause and how will you correct it asap and what continuous improvement would you put in place to prevent recurrence...this is at the heart of sustaining TPS