Hello,

We are just in the middle of a surveillance audit (TS16949) and one NC is concerning contingency plans. (6.3.2)
Since the NC is not in writing yet I do not know the exact content, but auditor indicates we should have these plans especially for equipment failure, which is correct. But we do not have these plans as a separate document. We handle this another way, for each production line we have in case of an emergency another simular line and there is no (automotive) grade which is limitted to only one line. This is all recorded in our order-handling-recipe data base.
I think this should be sufficient and there is no need for a separate document which describes this. Do you think this is correct?

regards, Myriam

The requirement is
6.3.2 Contingency plans
The organization shall prepare contingency plans to satisfy customer requirements in the event of an emergency such as utility interruptions, labour shortages, key equipment failure and field returns. my emphasis

It is reasonable to ask if these have been prepared. Documented evidence is not the only evidence that the auditor can take into account.
Show that you have prepared.
There is no requirement for a document that says
"This is the contingency plan......"


Good luck does not come into it. Understand the standard

All the best and keep us informed

Howard

The requirement is
my emphasis

It is reasonable to ask if these have been prepared. Documented evidence is not the only evidence that the auditor can take into account.
Show that you have prepared.
There is no requirement for a document that says
"This is the contingency plan......"


Good luck does not come into it. Understand the standard

All the best and keep us informed

Howard

I fully agree, but my experience with many auditors all asked for "DOCUMENT" of the plan. When you don't have such "DOCUMENT", they simply says "THEN HOW DO YOU PROVE THAT YOU HAVE PLANNED", or "THEN HOW DO YOU MANAGE, ENSURE IT WILL BE FINE" and etc.......

It seems to me that these auditors can only audit with "DOCUMENT", other than that, they can't???

Sorry to all the auditors, not trying to complain here, this is fact.

Please remind them of the definition in ISO 19011

3.3
audit evidence
records, statements of fact or other information, which are relevant to the audit criteria (3.2) and verifiable
NOTE Audit evidence may be qualitative or quantitative.

Please remind them of the definition in ISO 19011

Dear Howard,

You are right! Thank you for enlightened me!

Dear Howard,

You are right! Thank you for enlightened me!

A pleasure, every one just needs to read the standards

It is all there