I would love to hear what you guys think the role of a QA Manager in a manufacturing environment should be.

Thanks in advance

I would love to hear what you guys think the role of a QA Manager in a manufacturing environment should be.

Thanks in advance

Hello tomjess,

Look in this thread + the links at the bottom of the page.
http://www.elsmar.com./Forums/showthread.php?t=17635&highlight=Quality+Assurance+Manager

Stijloor.

I could give you all sorts of touchy-feely or technical input, but I'm going to be purposefully vague.

The answer is, "That depends."

It depends on the regulatory demands of the manufactured goods and their buyers. It depends on the company's size, maturity, staffing capacity and culture. The QA Mgr needs technical understanding, but also the people intelligence to connect management to the levels nearer the production floor.

Facilitator, coach, technical guru, mentor, administrator, project manager; Management Rep, or at least the ability to pull it off in a pinch. In fact, a good QA Mgr, in my view, should be able to read both an SPC chart and a vernier caliper--again, depending on the organization's size, versatility needs, etc. Need to be able to slog your way as Document Control FAQ provider, and maybe even to remain aware of how to get the PMs contracted out.

I find a college degree less important than experience, but beware of 30 years of "That's the way we've always done it."

I hope this helps!

I would love to hear what you guys think the role of a QA Manager in a manufacturing environment should be.It SHOULD be one of more managing FOR Quality and less of managing of quality; an internal consultant providing guidance so that established processes also take into consideration customer expectations and requirements, product regulatory and legal requirements and coaching for compliance to international standards; supporting the alignment of the business processes with the voice of the customer; less policing and more mentoring and coaching; a CQO.