I received a pre-workshop packet from a Tier 1 customer that among many things refers to SCRF and I have no idea what this is. One section states *window person for SCRF* and the other *SCRF support*. This is a value improvement workshop and was hoping someone could enlighten me.

I received a pre-workshop packet from a Tier 1 customer that among many things refers to SCRF and I have no idea what this is. One section states *window person for SCRF* and the other *SCRF support*. This is a value improvement workshop and was hoping someone could enlighten me.

I'll bet your customer knows what it means. :cool:

Does any of this help?

http://acronyms.thefreedictionary.com/SCRF

I'll bet your customer knows what it means. :cool:
Jim echoes the advice I have been giving for years, "When in doubt, ask the source!"

That said, many times folks get so used to using an acronym, especially a company-specific one, they no longer know the full phrase which engendered the acronym.

Depending on the Tier 1 OEM and on what your company supplies, two likely candidates for this acronym (given the context) might be

Service Cancellation Request Form
Software Change Request Form

I am not sure, but maybe "Supplier Change Request Form"

I guess I have this unfounded fear of looking dumb to the customer. As Wes puts it I should not feel that way.

I guess I have this unfounded fear of looking dumb to the customer. As Wes puts it I should not feel that way.Tight! The trick is not to make the customer look dumb for putting it out there without explanation when you ask for a definition.

I guess I have this unfounded fear of looking dumb to the customer. As Wes puts it I should not feel that way.

You won't look dumb. But even if that was a possibility, you'd look even dumber if you took a guess from any suggestions you might find here and it turned out to be wrong. :D

HEY QCMAN Will you let us know what it means after you talk to your customer? I would appreciate it. Thanx

Does any of this help?

http://acronyms.thefreedictionary.com/SCRF
It must be, Small Congregations Resource Fund (UAHC). Now I have to look up "UAHC".

Union of American Hebrew Congregations

I received a pre-workshop packet from a Tier 1 customer that among many things refers to SCRF and I have no idea what this is. One section states *window person for SCRF* and the other *SCRF support*. This is a value improvement workshop and was hoping someone could enlighten me.
Do please let us know when you find out. I'm particularly curious about what is meant by *window person for SCRF*.

seems like every large customer I deal with spouts off strange in-terms and acronyms that were developed in-house and they assume all their suppliers know them.
When I was a QA Engineer I was in a product development meeting with a customer's design and marketing people for the project and after listening to a long stream of jargon I just couldn't stop myself from blurting:

"The words you're speaking are in English but I have no idea what you just said."

Got a kick under the table from my boss, but the customer just laughed and explained.

Union of American Hebrew Congregations
I knew that. Believe it or not!

Dean is correct "Supplier Change Request Form" as for window person :confused: Thank you guys for the feedback.