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View Full Version : Certified Quality Scapegoat Exam Preparation


ScottK
27th November 2007, 05:34 PM
It's been one of those days that's got me thinking there should be an exam to prepare manufacturing quality professionals for being the designated scapegoat.

It should confirm that you've been taught how to:
Defend against the "QC didn't catch it" claim
Recognize and counter passive/aggressive behavior of produciton supervisors
Not take things personally
Tactfully walk away from a "yeller" and/or "cusser"
Bathroom stall relaxation poses (for those who don't have a private office with a door to close)
Use the QMS to your advantage
Redirect tasks assigned to you that should be handled by the process owner, not the quality dumping ground (and defend against the "you're the only group that gets results" reasoning)

:frust::frust::frust::frust:

try2makeit
27th November 2007, 05:47 PM
It's been one of those days that's got me thinking there should be an exam to prepare manufacturing quality professionals for being the designated scapegoat.

It should confirm that you've been taught how to:
Defend against the "QC didn't catch it" claim
Recognize and counter passive/aggressive behavior of produciton supervisors
Not take things personally
Tactfully walk away from a "yeller" and/or "cusser"
Bathroom stall relaxation poses (for those who don't have a private office with a door to close)
Use the QMS to your advantage
Redirect tasks assigned to you that should be handled by the process owner, not the quality dumping ground (and defend against the "you're the only group that gets results" reasoning)

:frust::frust::frust::frust:

I am not the only one I see that gets these excuses. The last one has a familiar ring to it especially today, after having a problem with actual Part count, not just by one but two Customers. The answer to that problem " Have quality handle it, she will get it done." I was thinking tomorrow I will come to work armed with a whip and if I have a miscount the person responsible gets the amount of lashes of parts missing. Think that will do the trick? And will they think twice of making quality a dumping ground for everything?:mad:

Stijloor
28th November 2007, 04:44 AM
It's been one of those days that's got me thinking there should be an exam to prepare manufacturing quality professionals for being the designated scapegoat.

It should confirm that you've been taught how to:
Defend against the "QC didn't catch it" claim
Recognize and counter passive/aggressive behavior of produciton supervisors
Not take things personally
Tactfully walk away from a "yeller" and/or "cusser"
Bathroom stall relaxation poses (for those who don't have a private office with a door to close)
Use the QMS to your advantage
Redirect tasks assigned to you that should be handled by the process owner, not the quality dumping ground (and defend against the "you're the only group that gets results" reasoning)

:frust::frust::frust::frust:

Scott,

Man, I feel your pain.

You don't need an exam; you need this (http://www.bigskybrew.com/process/scapegoat.html). :tg:

Stijloor.

Ajit Basrur
28th November 2007, 05:05 AM
Scott,

Man, I feel your pain.

You don't need an exam; you need this (http://www.bigskybrew.com/process/scapegoat.html). :tg:

Stijloor.

Very appropriate one, Stijloor :agree1:

ScottK
28th November 2007, 08:57 AM
Scott,

Man, I feel your pain.

You don't need an exam; you need this (http://www.bigskybrew.com/process/scapegoat.html). :tg:

Stijloor.

NOW YOU'RE TALKING!
:D

SteelMaiden
28th November 2007, 09:03 AM
I'm somewhat behind with two days missing for audits, lol! I really truly believe that you are right (cannot open Stijloor's link at work) that there needs to be a course in survivining the politics of a workplace (scapegoat exam). I am absolutely horrible at playing the game. People who do play the game annoy me. I am too naive (considering that I have managed to survive a half a century of life) for my own good. I expect people to be honest, fair and up-front. Sign me up for the course, and then you best sign me up for the remedial refresher, cuz I'm probably gonna need it.

Jim Wynne
28th November 2007, 12:10 PM
NOW YOU'RE TALKING!
:D

But having an empty beer bottle in your hand, after having quickly consumed its contents, might not be a good idea. It reminds me of the Chicago saloon keeper I worked for many years ago in my first bartending job. While going down the bar and taking away the empties, he said, "Always make sure you remove the weapons as soon as they're empty." :tg:

ScottK
28th November 2007, 12:50 PM
But having an empty beer bottle in your hand, after having quickly consumed its contents, might not be a good idea. It reminds me of the Chicago saloon keeper I worked for many years ago in my first bartending job. While going down the bar and taking away the empties, he said, "Always make sure you remove the weapons as soon as they're empty." :tg:

s'okay - I'm a happy, not an angry, drunk.

http://elsmar.com/jpg/swmonkey.jpg

*hic*

Randy
28th November 2007, 01:07 PM
s'okay - I'm a happy, not an angry, drunk.

http://www.ecclecstacy.com/images/swmonkey.jpg

*hic*

Scott.........

It looks like Marc:lmao:

Jim Wynne
28th November 2007, 01:08 PM
s'okay - I'm a happy, not an angry, drunk.

Yes, but accidents do happen.

http://elsmar.com/jpg/weird542tu1.jpg

Stijloor
28th November 2007, 01:13 PM
Yes, but accidents do happen.

Oops! Beer from my Motherland....what a waste. :tg: