:bigwave: Hello guys & gals… I'm now involved with the development of ISAGO (IATA Safety Audit for Ground Operations) to our operations…

Any inputs from “experts” and “becoming an expert” would be highly appreciated. :cool:

My first inquiry is the ISAGO Standard Manual which composed of 10 Sections as follows:

Section 1: Organization & Management System (OMS)
Section 2: Station Management (STM)
Section 3: Load Control (LOD)
Section 4: Passenger Handling (PAX)
Section 5: Baggage Handling (BAG)
Section 6: Aircraft Handling & Loading (HDL)
Section 7: Aircraft Ground Movement (AGM)
Section 8: Cargo Handling (CGM)
Section 9: Aircraft Fueling (FUL)
Section 19: Aircraft De/Anti-Icing (DEI)

I’m wondering if someone could share a sample format of the first two sections…

Thanks for any inputs… :agree1:

You might be able to get some free stuff if you check on the net for military air operations and ground support. Whats done during airfield ops is pretty much the same except for the military specific stuff.

I’ve tried your suggestion, and I haven’t found any website explaining and detailing more about this ISAGO except from the marketing side of IATA website… :notme:

…anyway, I guess it would be hard as of this time, since it is barely new audit system – (introduced only last year and they started only the audit process last March 2008)…

(…but at least “elsmar” forum perhaps, the first forum to open a discussion regarding this system…) :rolleyes:

…thanks Randy, btw… :agree1:

:read: Just to give an update on this… (in case there would be someone interested)

...I guess, there is no necessity of creating an ISAGO standard manual if those sections were already covered by the organization’s existing manuals & procedures (i.e. H&S manual / procedures, Maintenance Organization Exposition, etc.)...

…you need only to create a cross-reference matrix to show which manual and/or procedures covers the required sections of ISAGO…

Hello Everybody!!!!!!!

I m working on ISAGO.IF anyone has information or a sample .please let me know specially about PAX HANDLING>

:biglaugh:Thanks

ISAGO is an IATA new standard for ground service providers indépendant or affiliated to an airliner with independant HQ. IATA took from ISO, OACI,AHM..and best practices and issued ISAGO.
ISAGO is now mostly needed to improve ground operations,to reduce ground incidents, ground support equipements........and to reduce the redundancy of audits.
ISAGO is composed now of 8 esections,de-icing and fuelling are coming soon.you can download from IATA site the GOSM where all the GOSARPs are explained.
:bigwave:

hello
start first with OMS: the corporate manuel,the ERP and the training manuel,the GSE...

GOOD LUCK
________________________________________________________________________
if there is no solution..............there is no problem

OK...look here for information http://www.faa.gov/library/manuals/aviation/risk_management/ss_handbook/


Look here...http://www.faa.gov/safety/

and here... http://www.faa.gov/airports_airtraffic/airports/airport_safety/safety_management_systems/

That should help or at least get you started with the links available on those sites

Section 4.PAX
1. Passenger Handling Operations

1.1. General

1.1.1. accuracy of load control process, communication between Pax handling personnel and load control.

1.1.2. current edition manuals , relevant to passenger handling process

1.1.3. gsps dgr procedure + customer airline SLA.


1.2. PASSENGER CHECK-IN PROCEDURES

1.3. DANGEROUS GOODS

1.4. Security

1.5. carriage of weapons

1.6. special categgory passengers

1.7. company mail

1.8. aircraft access

1.9. passenger boarding equipment

to be continued...............................