What do you think about including in the forums a "quality manager/management discussion points?

Decision making, leadership, risk taking, dealing w/ irate customers, holding customers to their own protocol, design for manufacturability (leverage), customer satisfaction, etc, etc.

What do you think?

What do you think about including in the forums a "quality manager/management discussion points?

Decision making, leadership, risk taking, dealing w/ irate customers, holding customers to their own protocol, design for manufacturability (leverage), customer satisfaction, etc, etc.

What do you think?

Those things are discussed here practically every day.

Those things are discussed here practically every day.At least, we try to....:lol:Apparently we are not doing a good job at.:tg:

If you can't find a specific forum for a thread you want to start, you can always use Misc. Quality Assurance and Business Systems Related Topics (http://elsmar.com/Forums/forumdisplay.php?f=14). If there's a more appropriate forum, a moderator can always move it.

Those things are discussed here practically every day.


If you say so...:sarcasm:

If you say so...:sarcasm:Maybe you can provide an example of what you would like to see being discussed.

Very few questions posted here go unanswered. Your proposal is not very clear.

Decision making, leadership, risk taking, dealing w/ irate customers, holding customers to their own protocol, design for manufacturability (leverage), customer satisfaction, etc, etc.

What do you think?

I would consider the examples you have posted to fall under Occupation Discussions forum.

What do you think about including in the forums a "quality manager/management discussion points?

Decision making, leadership, risk taking, dealing w/ irate customers, holding customers to their own protocol, design for manufacturability (leverage), customer satisfaction, etc, etc.

What do you think?
Pondo, I like the idea, and thank you very much for thinking how to improve the Cove!:yes:

Now, I ran across the Management Review forum that looked pretty good:

http://elsmar.com/Forums/forumdisplay.php?f=157

I like your list of topics. What we might can do is if you wanted to, start some discussions in the above forum, and we'll see if something is needed from there.

What do you think?

Thanks Brad.

It's not Management Review. It is not the technical or QMS aspect. It is about being a quality manager in a manufacturing plant. The phone call from your pissed-off customer Friday afternoon. The phone call from your pissed-off customer 8:30am Saturday morning at your kid's basketball game. Challenging the customer on their design for manufacturability. Holding customer design engineers to follow their own protocol as a launch is around the corner. And enjoying it all the way (kinda)...

There could be some serious, good, knowledge, tricks, psychology, pre-programming that could be the treasure trove for someone thrust into such the glorious position. For those smart enough to take advantage.

Pondo, I'll bounce it around with the moderators and see what they think.

Again... thank you for your well-thought out suggestion trying to make the Cove even better.:yes:

I've been out since about 6 this am and I just got back. Pondo PMed me about the idea and I asked him to post in this forum to see what people think. I didn't expect some of the responses Pondo got. Now, for those of you who have a serious, unsarcastic opinion, I would like to hear them.

I am disappointed with some of the responses as I am continually striving to improve this forum. Sarcasm doesn't help. It gives the forum a bad name.

Pondo - I apologise and the thread was reported, so you are not alone in feeling several of the responses were totally uncalled for.

Those things are discussed here practically every day. At least, we try to....:lol:Apparently we are not doing a good job at.:tg:
The question was not whether they were/are being discussed. The questions is: Should a specific forum be set up for those discussions.

It's not Management Review. It is not the technical or QMS aspect. It is about being a quality manager in a manufacturing plant.

Pondo,

If I'm interpreting this correctly, you want a forum that will focus more on "management" stuff, rather then the nuts and bolts of a QMS.

If so, we need a forum title to reflect this.

How about: "The art of managing quality"

or just use your words: "Managing quality in manufacturing".

I think what you might be referring to is starting a group not a forum. If this is so then ask about groups, I think it is always a good idea to have a specific group to network and share pain with.:rolleyes:

I agree with assigning a quality managment on our everyday encounters and the most diplomatic way to handle them would be a help.

I took a course in Business Psychology and I am sure we need this to do our jobs.

It is always something how we can take a reasonable idea and turn it into a Cove with a united common intrest.

I like the idea. I am relatively new here, and to Quality Management in general, but I can say from my experience that managing quality is often a whole new ball of wax.

I would say though, not to include something specific like "manufacturing", but rather leave it general enough to discuss theory, philosophy, practice, and tactics for effective management. Dealing with customers is definately an art, not a science. Dealing with upper and lower echelon managers, and even normal everyday employees is also an area that I think we could share some experiences and insights.

I do notice that quality people (the field not the adjective :notme:) tend to come from many different backgrounds. Mine is industrial engineering. All backgrounds seem to lend something new to the field, a new perspective or strategy, or even a new tool or technique. Sharing that information between ourselves could prove to be valuable.

Just my :2cents:.

What do you think about including in the forums a "quality manager/management discussion points?

Decision making, leadership, risk taking, dealing w/ irate customers, holding customers to their own protocol, design for manufacturability (leverage), customer satisfaction, etc, etc.

What do you think?

Great sugestion, pondo - I like the idea.

I have added a Poll to all Covers to voice their opinion on the establishment of a new discussion forum, on this topic.

Please provide other recommended subjects.

Added: Changed Title

Starting points...

Customer Communication
· Supplier Quality Engineers
· Customer Assembly Plant Engineering, Production and Incoming Quality
· Customer Design Engineers
· Customer Management (plant managers, directors, etc)

Starting points...

Customer Communication
· Supplier Quality Engineers
· Customer Assembly Plant Engineering, Production and Incoming Quality
· Customer Design Engineers
· Customer Management (plant managers, directors, etc)OK - It is looking more and more like a new Forum is a done deal. You don't have to wait for the new Forum to begin, though. Just add a comment to your first post in a new thread in any Forum or come back later and click the "report post" button to alert the moderators you'd like the thread moved to the new Forum once it is inaugurated.

Similarly, you can also suggest existing threads be moved to the new Forum (or any other, more meaningful, or appropriate Forum) once it becomes a reality - just click on the "report post" button and complete the popup dialog box.

Re: Should we have a forum to discuss Quality Manager/Management issues

…collogues, enlighten me on this… but, why not? I mean, does it really need to be approved by majority to have one? :(

The moderators have also been discussing the addition of a new forum here. Between that discussion and this poll it appears to be a popular idea. Next week I will be doing some basic work on the forum and will add a forum.

Suggestions for a title and description for the forum, please.

…collogues, enlighten me on this… but, why not? I mean, does it really need to be approved by majority to have one? :(
Not necessarily, however I believe it is good for the regular visitors here to discuss things like this. It's less of an 'approval' issue that a measure of interest and general comments.

OK - It is looking more and more like a new Forum is a done deal. You don't have to wait for the new Forum to begin, though. Just add a comment to your first post in a new thread in any Forum or come back later and click the "report post" button to alert the moderators you'd like the thread moved to the new Forum once it is inaugurated.

Similarly, you can also suggest existing threads be moved to the new Forum (or any other, more meaningful, or appropriate Forum) once it becomes a reality - just click on the "report post" button and complete the popup dialog box. Good ideas, Wes. Thanks!

I think its a great idea also.

We could call it: "Quality Managers - Aspects of Management"

Kind of a catchall but the Quality managers part should grab all of us QA managers interest. ;)

It is about being a quality manager in a manufacturing plant. The phone call from your pissed-off customer Friday afternoon. The phone call from your pissed-off customer 8:30am Saturday morning at your kid's basketball game. Challenging the customer on their design for manufacturability. Holding customer design engineers to follow their own protocol as a launch is around the corner. And enjoying it all the way (kinda)...

I think that this is an excellent idea, for new/aspiring managers but more importantly as a repository for a wealth of information - tricks of the trade, situational awareness, customer management, and even internal management of the players involved in the QMS process. Things that we've learned over the years - those 'lessons learned' that we preach about. Different ways to skin a cat, known good methodologies, communication strategies, etc. :applause:

We could call it: "Quality Managers - Aspects of Management"


I like this title for the forum.

Well, maybe, but I saw another poll on this site that showed that 74% of us were in a quality manager or very similar position. So it seems we are already doing what is being proposed. Maybe a 'management' area pertaining to managing issues?

(By that I mean people management, time management, other job related chores other than quality)

Maybe a 'management' area pertaining to managing issues?

Exactly. I guess one of the reasons this came to mind was the wealth of information that can be shared with the (now I can't believe I'm saying this...) young people.

A thread may be titled - "My customer STA is coming for a run-at-rate and we are nowhere close to being ready. What should I do?"

Or...

"I have to go to a "come to Jesus meeting at the assembly plant", will I live to see tomorrow?"

Or...

"Why does it feel like I am pushing a wet noodle?"

"Why does it feel like I am pushing a wet noodle?"


That is a topic I could have started myself.

What do you think about including in the forums a "quality manager/management discussion points?

Decision making, leadership, risk taking, dealing w/ irate customers, holding customers to their own protocol, design for manufacturability (leverage), customer satisfaction, etc, etc.

What do you think? See http://Elsmar.com/Forums/forumdisplay.php?f=166

Descriptions for each of the 4 individual forums? Ideas?

Also - If you see a thread which should be moved to one of the new forum, please use the Report This Post button to let us know. Of course, Moderators can move the thread directly.

Thanks for you help!

yes.i agree with you.we should have.

poll results as of this time...

YES: 93.75%
NO: 6.25%

...I guess the poll itself decided... :gossip:

The key aspect now is for everyone's help in finding and Reporting threads in existing forums which should be moved to the new forums. I have started by moving quite a few threads (and Tagging each) to a couple of the forums.

This can be done by adding a post to the thread suggesting it be moved to one of the new forums.

First, a big thanks goes to Pondo for bringing up the question. We went from this:

What do you think about including in the forums a "quality manager/management discussion points?

Decision making, leadership, risk taking, dealing w/ irate customers, holding customers to their own protocol, design for manufacturability (leverage), customer satisfaction, etc, etc.

What do you think?

To this:

The key aspect now is for everyone's help in finding and Reporting threads in existing forums which should be moved to the new forums. I have started by moving quite a few threads (and Tagging each) to a couple of the forums.

This can be done by adding a post to the thread suggesting it be moved to one of the new forums.

Marc is a great host:agree1:, allowing questions, suggestions, and the like. Please, no matter how simple or quaint the point seems, please mention it. Sometimes a fresh pair of eyes on something is essential.

Coury has agreed to be a moderator for the forum. Well... more than agreed, he was quite interested in seeing that forum get kicked off, which I feel was quite cool.

To Marc's point, especially in the ISO 9001 forum, there are probably several threads that would be more appropriate in the quality management forum. Those are ones we will want to mark and move over. Over time, more threads will appear in the quality management forum, thinning out a bit some of the other forums. The beauty (at least to me) is that it will be easier to search and find related topics.

Added: If it's OK, I went ahead and closed the poll. I think it probably should be removed also

Good post, Brad. Thanks for closing the poll. I'll leave it in the thread, thought, for historical reasons.

Just to remind everyone: Moderators may move posts at any time (**Please do NOT leave a 'REDIRECT' unless the categorization is so close the the forum the thread is in that the call to move it is very close).

For the 'regulars' here who do not have permissions in the software to move discussion threads from one forum to another forum, just 'Reply' in the thread and mention that it might be better categorized in another forum. You can also use the 'Report This Post' button.

I am looking at what everyone has to say about quality manangement, I believe this to be a great topic. For those who would like to porsue a carrer in management need all the help they can, in teaching they're employees to give the customer the highest grade of customer satisfaction, so you will have fewer irate customers to deal with as the manager on duty.:agree: