Hi,

I'm trying to write a procedure on how to implement external documents e.g. customer drawings, changes, etc into my facility. I have a build to print shop and I need to implement a procedue that states how we handled these types of drawings. I have never done this before and was looking for an example to start with.

Thanks in advance,

QM

QM, Sounds like you need to consider a Change Control Board (CCB) type of a process. I just happened to find a site that has a template you could consider. It is:
www.construx.com/File.ashx?cid=1273

In addition, if you search the web on "Change Control Board Procedures" There are a ton of examples.

Good Luck
Bob

Hi,

I'm trying to write a procedure on how to implement external documents e.g. customer drawings, changes, etc into my facility. I have a build to print shop and I need to implement a procedue that states how we handled these types of drawings. I have never done this before and was looking for an example to start with.

Thanks in advance,

QM

IMHO, all customer changes should be considered a change to the contract or PO and as such should be handled through your contracts folks.

Do you have a contract or purchase order review process currently?

Ralph is correct in that these type of directed changes would enter through the contracts group and they should be evaluated for impact prior to being entered into a CCB process in order to manage and incorporate the change.

All CCB processes I have been involved with have a feature that deals with customer directed changes.

In various industries they are referred to as: Notice of Change (NOC), Notice of Revision (NOR), Engineering Change Order (ECO).

The change may have no impact but at least you have to go through that front end exercise.

Bob

Hi,

I'm trying to write a procedure on how to implement external documents e.g. customer drawings, changes, etc into my facility. I have a build to print shop and I need to implement a procedue that states how we handled these types of drawings. I have never done this before and was looking for an example to start with.

Thanks in advance,

QM

I would start with detailing your current process.

In other words - write down exactly what you do right now.

For example - how do you handle

1) Revision notification
2) Work in-process
3) Changes to the product - work instruction updates, part program changes, assembly order changes, etc.
4) Verification that the changes were made correctly

After you have documented exactly what you do, review to see if it works.

Hope this helps a bit.

IMHO, all customer changes should be considered a change to the contract or PO and as such should be handled through your contracts folks.

Do you have a contract or purchase order review process currently?

No, I'm in the process of trying to put this in place.

Thanks,
QM

Ralph is correct in that these type of directed changes would enter through the contracts group and they should be evaluated for impact prior to being entered into a CCB process in order to manage and incorporate the change.

All CCB processes I have been involved with have a feature that deals with customer directed changes.

In various industries they are referred to as: Notice of Change (NOC), Notice of Revision (NOR), Engineering Change Order (ECO).

The change may have no impact but at least you have to go through that front end exercise.

Bob

Thanks you wouldn't have an example I could look at? I am bascalliy the chief bottle washer and I want to step up from the mom and pop operation and really start to put these types of processes in place.

Thanks,

QM

Thanks you wouldn't have an example I could look at? I am bascalliy the chief bottle washer and I want to step up from the mom and pop operation and really start to put these types of processes in place.

Thanks,

QM

I am attaching a document that we used to essentially do a full blown contract review on PO and Contract items. It may seem over doing it for your purposes, but we have been driven to this by semiconductor and upcoming AS 9100 requirements. So look at it and try to see if it helps, if if only confuses you, I con provide some additional detail as to why the instruction is written this way.

Once you have digested this perhaps you will be interested in a document control work instruction as well.

I really hope this helps you and does not clutter it up too much.

:D