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View Full Version : Transition from a service company to a production company - ISO 9001


EJE0622
21st August 2008, 10:23 AM
How difficult is it to transition from a service company to a production company for ISO certification?

What are the biggest challenges in such a transition??

Duke Okes
21st August 2008, 12:53 PM
It's not significantly different, but just a bit more tangible outputs. Service processes produce outputs (insurance policy, hair cut, more healthy patient, ...) just as do production processes. Of course it will depend on how well the service processes have been documented, controlled, measured, etc.

Can you be more specific about what your concerns are? What is current service and what will be future product?

Randy
21st August 2008, 02:33 PM
What are the biggest challenges in such a transition??

Management of change.