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View Full Version : Where to buy the ISO 19011 guidance document


ledward
27th August 2008, 11:40 AM
Where can I get a copy of the ISO-19011 guidance document? What is the cost in US dollars?

Ajit Basrur
27th August 2008, 11:52 AM
Where can I get a copy of the ISO-19011 guidance document? What is the cost in US dollars?

Welcome to the Cove :bigwave:

There are many sources through which you could obtain a copy of ISO 19011 document. Some of them are -

ISO Store - http://www.iso.org/iso/iso_catalogue/catalogue_tc/catalogue_detail.htm?csnumber=31169

Techstreet - http://www.techstreet.com/cgi-bin/results?searchText=iso+19011

ANSI - http://webstore.ansi.org/RecordDetail.aspx?sku=ISO+19011%3A2002

Printed would cost around USD 140 while pdf version would cost USD 122.

You could also get plenty of websites from you can buy this ISO standard if you Google (http://www.google.com/search?hl=en&newwindow=1&q=buy+iso+19011&start=0&sa=N)

howste
27th August 2008, 06:45 PM
You can get the US version with supplemental guidance from ASQ. It includes the complete ISO 19011 text plus additional guidance for small organizations and 1st and 2nd, party audits. Here's the link:
http://www.asq.org/quality-press/display-item/index.html?item=T853E&xvl=76081558

Member Price: $86.00
List Price: $100.00

Stijloor
27th August 2008, 07:22 PM
You can get the US version with supplemental guidance from ASQ. It includes the complete ISO 19011 text plus additional guidance for small organizations and 1st and 2nd, party audits. Here's the link:
http://www.asq.org/quality-press/display-item/index.html?item=T853E&xvl=76081558

Member Price: $86.00
List Price: $100.00

Howste is correct!

The document number is: ANSI/ISO/ASQ QE19011S-2004

I personally like this US version better.

Stijloor.

howste
27th August 2008, 07:29 PM
Howste is correct!

The document number is: ANSI/ISO/ASQ QE19011S-2004

I personally like this US version better.

Stijloor.

Actually it's now 2008:
http://elsmar.com/Forums/showthread.php?t=29436

Stijloor
27th August 2008, 07:35 PM
Actually it's now 2008:
http://elsmar.com/Forums/showthread.php?t=29436

Thank you so much for the correction!

Aah, how quick time flies.....:mg:

Stijloor.

Patricia Ravanello
28th August 2008, 12:42 AM
Where can I get a copy of the ISO-19011 guidance document? What is the cost in US dollars?

Hi LEdward,

I did a quick google search and the third link in the list brought me to this page:

I have removed this link to prevent the inappropriate copying and distribution of copyrighted materials - Patricia Ravanello, Sept 2, 2008

Looks like the real McCoy to me...(2002 Edition)...It's probably a good place to start. Cost in U.S. Dollars?? $ :2cents:000,00.00:D

Patricia Ravanello

Patricia Ravanello
28th August 2008, 12:53 AM
Where can I get a copy of the ISO-19011 guidance document? What is the cost in US dollars?

P.S...to the above - the posted ISO 19011 document has a Digital Watermark (as described below)...and the document shouldn't be printed, shared or copied...
I don't know what it's doing on that site:jawdrop:!!!??
...but you should be aware of and comply with copyright law:energy:

ASQ Digital Watermark
You cannot print, share or copy text in electronic documents. They are nonreturnable and nonrefundable. The file contains a digital watermark to protect the copyright. The digital watermark includes the following information.

The name of the customer.
The name of the customer’s company (when applicable).
The order number.
The date of purchase.
Additional “boilerplate” text that details the conditions of sale and use.

Patricia

Patricia Ravanello
28th August 2008, 01:16 AM
Where can I get a copy of the ISO-19011 guidance document? What is the cost in US dollars?

P.P.S. to the above...

Following a bit more sleuthing ... :naughty:..., I found that the source is actually on what appears to be an ISO organization web page which is in Greek, but the link to the ISO 19011 document is in English....Maybe you can keep an eye on this page for the latest version!!

[url]http://www.iso.....Link removed to preclude the possibility of copyright infringement - Sept 2 2008, Patricia Ravanello


It appears that, if you can read Greek, there are copies of all kinds of standards on this site...and a few others in English, as well.

Very interesting....don't you think :cool: ??

Patricia

Randy
2nd September 2008, 10:45 AM
Looks like Greek to me!:lol:

Wes Bucey
2nd September 2008, 03:01 PM
The link to the document available on another site has been restored.
Our current policy on links to other sites which may display copyrighted material is briefly summarized:
The Cove does not set itself up as "thought police" and we do not have the time nor the resources to investigate whether another site has formal permission to display copyrighted material.

If a person with authority to give or deny such permission contacts us to remove the link to the subject site from the Cove, we will do so. If you do not have such real authority, do not presume to make such decision.

We DO have a firm policy on posting an attachment of an entire copyrighted document here in the Cove. Simply, if the document is currently offered for sale by someone other than you, you should have written permission in hand BEFORE posting it as an attachment.

The question of posting excerpts arises frequently. In general, if the excerpt is educational in helping to answer a question by citing an authority, it is fine to post. Similarly if the excerpt is used as part of a review, it is fine to post.

If you have a question about whether to post, contact Marc or any Moderator so the Board of Moderators may review on a case-by-case basis.

In general, if the excerpt is longer than a few paragraphs, you should probably ask for a review.

SPECIAL NOTE:
If you see a post with an attachment or a link you personally feel is in violation of copyright, Please... DO NOT POST a scolding message, merely report the post and let the moderators make the decision. Moderators will probably remove such "scolds" in the future as thread derailing posts.

Final comment:
As always, Cove policies are dynamic, not static, and subject to change. If folks start to add links to web sites which do not contain an appropriate document or add links in any other manner which might be interpreted by moderators as "link spam"Link spam: Links between pages that are specifically set up to take advantage of link-based ranking algorithms such as Google's PageRank (PR).
those folks may force the Cove to curtail any links.

Patricia Ravanello
2nd September 2008, 07:02 PM
The link to the document available on another site has been restored.
Our current policy on links to other sites which may display copyrighted material is briefly summarized:
The Cove does not set itself up as "thought police" and we do not have the time nor the resources to investigate whether another site has formal permission to display copyrighted material.

If a person with authority to give or deny such permission contacts us to remove the link to the subject site from the Cove, we will do so. If you do not have such real authority, do not presume to make such decision.

.

Thanks Wes and Coury for your input on the subject of copyright. I must admit, I rather naively posted the link, thinking that as long as I wasn't violating the copyright, it wasn't my problem if the site posting the standard was actually in violation.

Upon reconsideration, I thought it only prudent that I remove the links to respect the copyright law, both in letter and in spirit. Also, I think it best not to put in jeopardy, the otherwise respected reputation of the Elsmar Cove, its owners and/or contributors.

Thanks again for your time and contributions. :thanks:

Patricia

Marc
2nd September 2008, 07:29 PM
...thinking that as long as I wasn't violating the copyright, it wasn't my problem if the site posting the standard was actually in violation.
The link was OK to post.

See External Links to Copyrighted Material (http://elsmar.com/Forums/showthread.php?t=25235) in the Elsmar Cove Forum TOS and Forum Policies (http://elsmar.com/Forums/forumdisplay.php?f=152) forum.

Clearly a copyright violation...

Indeed, yes.
The document(s) are not posted here so it's not an issue here.

Patricia Ravanello
2nd September 2008, 08:18 PM
The link was OK to post.

See External Links to Copyrighted Material (http://elsmar.com/Forums/showthread.php?t=25235) in the Elsmar Cove Forum TOS and Forum Policies (http://elsmar.com/Forums/forumdisplay.php?f=152) forum.




The document(s) are not posted here so it's not an issue here.

Hi Marc,
:thanks: Thanks for contributing to this discussion. It was my perception that Howste and JaneB's postings were castigating the "Greek Site", and not the fact that I had posted the link here, on the Elsmar Cove.

As you stated, there is nothing "illegal" about posting the link. I realized that when I posted it, but in retrospect, and out of respect to the copyright holders, I thought it prudent to remove the link.

Is the Greet site in violation??...Not all countries respect International Copyright law...that could be the case with the Greek posting. Maybe one of our Greek contributors would know better.

:thanks: Thanks for clarifying things from the Cove's perspective.

Patricia

Coury Ferguson
2nd September 2008, 08:32 PM
For those who are interested here is a Link to a PDF file of ISO 19011:2002. There is no copyright issue here.

http://www.iso.staratel.com/ISO19011/Doc/ISO190112002/ISO19011_eng.pdf

Marc
2nd September 2008, 08:37 PM
Pat,

I have no idea if the site is in compliance or not. Nor am I going to take it upon myself to investigate. My position is that I am ultimately responsible for the content of posts here. After reviewing the aspect of linking to copyrighted documents, where ever they are, is if it is found in a Google (or other search engine) search, it's fair game to link to.

This is not to say linking to copyrighted material is not a disputed aspect for web site owners to consider. There have been court cases over such linking. My position is if someone links to a copyrighted document on another web site and there is a complaint by the copyright holder, I will remove it within 12 hours, or less if I'm near my computer (I'm not at my computer every minute, so....).

harry
3rd September 2008, 12:50 AM
SPECIAL NOTE:
If you see a post with an attachment or a link you personally feel is in violation of copyright, DO NOT POST a scolding message, merely report the post and let the moderators make the decision. Moderators will probably remove such "scolds" in the future as thread derailing posts.

To report a post, see: Problem with a Post or a Thread? Please use the Report Button! (http://elsmar.com/Forums/showthread.php?t=28066&highlight=report)

howste
3rd September 2008, 12:58 AM
Hi Marc,
:thanks: Thanks for contributing to this discussion. It was my perception that Howste and JaneB's postings were castigating the "Greek Site", and not the fact that I had posted the link here, on the Elsmar Cove.
I can't speak for Jane, but my post was regarding the other site.

Marc
3rd September 2008, 01:49 AM
Howste,

I quoted you and Jane to ensure the site policy is known. I couldn't tell exactly what you each meant by your posts, but I did assume you were both only opining that the documents were, in fact, copyrighted documents.

There was a pretty involved moderator discussion of the thread in part because, well, the topic of links to copyrighted material on other sites comes up now and again. I think there have been some mis-interpretation issues in this case. There was a concern that Pat would feel there was an issue and the posts could be interpreted as reprimands. Which led to the cascade of posts related to the site policy... And to a moderator deleting the posts. That you were both only opining that the documents were, in fact, copyrighted documents, was not clear but is now understood.

The issue of links here to copyrighted documents on other sites does pop up now and again because not everyone has read every 'Policy' here - Elsmar Cove Forum TOS and Forum Policies (http://elsmar.com/Forums/forumdisplay.php?f=152) forum. Not that I blame them. ;)