Dear Mr

i hear about title related with quality

5Y and 5M

i know that the 5Y is the 5 why

but i didn't know what is the 5M ?

can any one help me to know what it is ? and how to use it ?

This typically refers to the fishbone or Ishakawa diagram that is grouped into 5 categories starting with M:

Man
Methods
Materials
Machines
several variants exist such as:

Measurement,
Maintenance,
Mother Nature (ambient environment)

More here (http://www.google.com/custom?domains=Elsmar.com&q=Ishikawa&sa=Search&sitesearch=Elsmar.com&client=pub-1385417534940691&forid=1&channel=6124086287&ie=ISO-8859-1&oe=ISO-8859-1&cof=GALT%3A%23008000%3BGL%3A1%3BDIV%3A%23336699%3BVLC%3A663399%3BAH%3Acenter%3BBGC%3AFFFFFF%3BLBGC%3A000099%3BALC%3A000000%3BLC%3A000000%3BT%3A0000FF%3BGFNT%3A0000FF%3BGIMP%3A0000FF%3BLH%3A50%3BLW%3A350%3BL%3Ahttp%3A%2F%2Felsmar.com%2Fpng%2Fheader-G-search.png%3BS%3Ahttp%3A%2F%2FElsmar.com%2FForums%2F%3BFORID%3A1%3B&hl=en) about the Ishikawa Diagram.

Stijloor.

I often use mindmaps as Ishikawa diagrams (Basically the same format except for keeping the headlines close to center instead of the other way around. Unfortunately I have not uploaded any clear examples with a 5M outline, but here is a link to a few other maps (http://elsmar.com/Forums/album.php?albumid=3). I'll see if I have a better example somewhere.

/Claes

thanks for ur reply