Hi all

Does anyone have or know where I can find a presentation for completing a non-conformance for training purposes.

I have had a look here using search but could not find one... but believe I am not completely competent in this :notme:

The target audience is shop floor operatives, to give them an understanding of NC's and how and what details to record on the NCR

thx in advance

Nigel:)

Nigel, are you talking product/service nonconformities or internal audit nonconformities? I guess the basics are pretty much the same really but I just wanted to clarify.

My usual basics are:

A reference to raise against e.g. a clause, procedure, specification reference
A factual statement of what the problem is
Some objective evidence e.g. part numbers etc
Perhaps the scale of the problem e.g. how many were nonconforming

This would normally be followed by some corrective action and somewhere to verify that the problem has been resolved i.e. the corrective action has been effective.

Thx Colin,

It is for manufacturing shop floor staff

I agree with your basics I guess I need to clafiry a bit more, to avoid me creating a new ppt for training purposes e.g. the details of the NC must include when, where, what and what it non complies with e.g. internal spec mostly. and adding relevant traceability information like W/O, Batch#, material used etc.

I am hoping I there is already one in the cove or someone has one that I can adapt.

The information that these people record is to help assign disposition, impact, correction, whether an investigation and CA is required.

Currently the details recorded are not detailed enough for example machine producing out of spec product... "what product", "what machine", "what spec", "how much out of spec", with limited trace info for W/O or batch.

cheers Nigel

maybe you can extract some of the info from this atachment.

thanks

Hi pmwong - a quick glance through the document shows it is fairly detailed (at least, more than I've seen done for ISO 9001 purposes) :applause:

Which standard, and for what size organization was it developed?