*** Almost all dead links ***

I would like to get some input from the forum of some benchmarking issues. If there is enough response I will crunch the data and post the final results. If warranted I will occasionally post updates to the matrix.

I would like responses to as many of the items as possible but I do realize there is data that some people will not want to post. The only thing I ask is that you do note your business type. (i.e. machining, forging, etc...)

Don't spend too much time compiling data, estimates are acceptable.

Here are the topics/questions:


1. Type of business:
2. Which "quality" system are you registered to:
3: Square footage of your facility:
4: Number of employees (full & part time):
5: Employee turnover rate:
6: What types of major equipment do you use:
7: Do you utilize an apprentice program:
8: Are you a private or public entity:
9: What are your shifts and work hours:
10: Are you design capable:
11: Number of engineers:
12: Are you CAD capable:
13: What are your approximate yearly sales:
14: Are you a union facility:
15: What is your average APQP/PR lead times:
16: Are you heat treat capable (internal or external):
17: Do you advertise:
18: Do you have safety and/or environmental concerns:
19: Do you use an internal CMM (or equivelent):
20: Do you have a web site:
21: Do you do your own trucking:
22: Are you minority owned:

Please feel free to add any additional items that you see fit and I will try to incorporate them into the final matrix.

I hope this works and I will be posting data from my current company shortly!

ASD...

Tally Ho... I guess I'll start:

1. Type of business: Flexible metallic hose manufacturing
2. Which quality system are you registered to: ISO9002-1994
3. Square footage: approx 210,000
4. Number of employees: 150
5. Turnover: < 1 year approx. 7%; > 1 year approx. 0.5%
6. Types of major equipment: Mostly proprietary (designed & built in-house) Steel tube formers, corrugators, braiders, welding stands, etc.
7. Do you utilize an apprentice program: Not really - mostly OJT
8. Are you a private or public entity: Private
9. What are your shifts & work hours: 1 shift; semi-flextime, either 6:00 a.m. - 2:30 p.m. or 7:00 - 3:30 p.m. (for hourly - don't ask about us poor salaried slaves... http://16949.com/ubb/biggrin.gif)
10. Are you design capable: Yes
11. Number of Engineers: 5 (this doesn't count the number of people who THINK they are engineers... http://16949.com/ubb/smile.gif)
12. Are you CAD capable: Yes
13. What are your approximately yearly sales: $30 mil. (that is a rough approximation)
14. Are you a union facility: No
15. What is your average APQP/PR lead times: Don't know - don't track that data
16. Are you heat treat capable: We employ an external facility to do this when required
17. Do you advertise: Yes, but only within the market
18. Do you have safety and/or environmental concerns: Not really - we are implementing a new safety program and have a good environmental program in place
19. Do you use an internal CMM: Nope
20. Do you have a web site: Yes
21: Do you do your own trucking: No
22: Are you minority owned: Do Italians count as a minority? (No disparaging comments please - I truly don't know)

Cheers!!

Mike

As I promised:


1. Type of business: Machining

2. Which "quality" system are you registered to: Seeking TS-16949

3: Square footage of your facility: 32,000

4: Number of employees (full & part time): 32 / 2

5: Employee turnover rate: 2-3%

6: What types of major equipment do you use: CNC/Turning Centers

7: Do you utilize an apprentice program: No

8: Are you a private or public entity: Private

9: What are your shifts and work hours: 2 8 Hr. shifts 5 days a week

10: Are you design capable: No

11: Number of engineers: 2

12: Are you CAD capable: Yes

13: What are your approximate yearly sales: $3,000,000

14: Are you a union facility: No

15: What is your average APQP/PR lead times: 6 weeks depending on gaging.

16: Are you heat treat capable (internal or external): No

17: Do you advertise: No

18: Do you have safety and/or environmental concerns: Working on 14001

19: Do you use an internal CMM (or equivelent): Internal

20: Do you have a web site: No

21: Do you do your own trucking: No

22: Are you minority owned: No

ASD...

1. Type of business: Ecoat and powder paint facility
2. Which quality systems are you registered to: Working on QS 9000
3. Square footage of your facility: 85000 s/f
4. Number of employees: 125 (fulltime)
5. Employee turnover rate: 2-3%/y
6. What types of major equipment do you use: mainly Big three owned assy tables, some proprietary equipment like paint booth, oven etc.
7. No apprentice program in place although we hire students in summertime.
8. Private company
9. 2 shifts days and afternoons and some occassional midnights for special production
10. not design capable
11. 3 engineers, production quality and industrial
12. not CAD capable
13. Approximate yearly sales: 8 m
14. Unionized place
15.Average APQP/PR lead times: data not available at the moment
16. Non heat treat capable
17. No advertisement as far as I know.
18. We have health and safety program in place and we're trying to be EMS compliant 14000
19. No internal CMM although we have a qualified CMM tech inhouse.
20. no website
21. no carrier
22. Canadian owned company

1. Metal forming
2. QS-9000
3.
4.
5.
6.
7. Yes
8. Private
9. 3 shifts / 8 hrs / 5 days
10. Yes


11.
12. Yes
13.
14. No
15.
16. Internal
17. no
18. no
19. Internal
20. Yes

1. Type of business: Sheet metal fabrication
2. Which "quality" system are you registered to: ISO9002-1994
3: Square footage of your facility: 50,000sq
4: Number of employees (full & part time): 40
5: Employee turnover rate: low
6: What types of major equipment do you use: press brakes, punch presses
7: Do you utilize an apprentice program: no
8: Are you a private or public entity: private
9: What are your shifts and work hours: 2 shifts - 1st shift 6:30-4:30, 2nd shift 3:30 to 1:30
10: Are you design capable: yes
11: Number of engineers: 3
12: Are you CAD capable: yes
13: What are your approximate yearly sales: +10M
14: Are you a union facility: no
15: What is your average APQP/PR lead times: n/a
16: Are you heat treat capable (internal or external): yes
17: Do you advertise: no
18: Do you have safety and/or environmental concerns: no
19: Do you use an internal CMM (or equivelent): yes
20: Do you have a web site: yes
21: Do you do your own trucking: no
22: Are you minority owned: no

1. Type: Machining/Machine building/Testing
2. QS9000, ISO 9002. Seeking ISO 17025 ISO 14000
3. 50,000 sq. ft.
4. Approx 50 employees
5. Turnover rate: Unknown
6. Equipment: cnc and manual mills, cnc and manual lathes, all types of grinders.
7. Apprentice: No
8. Privately held
9. Two shifts 55 hr per week
10. We are design capable.
11. 6 engineers
12. cad capable
13. sales 10 million ??
14. non-union
15. We generally get less than a week to start new production jobs so were always playing catchup.
16. We use outside heat treat companies
17. We don't advertise
18. Working on it
19. We have 2 cmm's
20. We have a web site
21. We do some of our own trucking.
22. Our owner is part indian and have been pursuing minority status.

1. Type of business: Water Treatment/Purification Systems/Parts
2. Which "quality" system are you registered to:None-Working towards ISO9001:2000
3: Square footage of your facility: 66,000 sq/ft
4: Number of employees (full & part time): 43
5: Employee turnover rate: unknown-new business-less than a year
6: What types of major equipment do you use: Shot Blast, Coating Oven, Welding machines
7: Do you utilize an apprentice program: No
8: Are you a private or public entity: Private
9: What are your shifts and work hours: Days 7:00-3:30 and 8:00-4:30
10: Are you design capable: Yes
11: Number of engineers: 8
12: Are you CAD capable: Yes
13: What are your approximate yearly sales:see number 5.
14: Are you a union facility: never
15: What is your average APQP/PR lead times: N/A
16: Are you heat treat capable (internal or external): No
17: Do you advertise: Yes
18: Do you have safety and/or environmental concerns: Yes
19: Do you use an internal CMM (or equivelent): No
20: Do you have a web site: Yes-Visit us-tenergywater.com
21: Do you do your own trucking:Lease
22: Are you minority owned: No


[This message has been edited by energy (edited 25 May 2001).]

1. Type of business: Hot & Cold Forming, Welding and Machinning.
2. Which "quality" system are you registered to: ISO 9002:1994, QS9000 (recommended last week)
3: Square footage of your facility: 35000sqm
4: Number of employees (full & part time): 290 fulltime
5: Employee turnover rate: don't know
6: What types of major equipment do you use: various types of nc, plc and cnc cutters, welders, machinning centers, lathes and mills.
7: Do you utilize an apprentice program: yes.
8: Are you a private or public entity: public.
9: What are your shifts and work hours: 3 shifts, 6 days, 8 hrs.
10: Are you design capable: yes
11: Number of engineers: 18
12: Are you CAD capable: yes
13: What are your approximate yearly sales: +30M USD
14: Are you a union facility: no
15: What is your average APQP/PR lead times: 6 - 8 weeks, dependind on jigs and gauges.
16: Are you heat treat capable (internal or external): yes, internal.
17: Do you advertise: only in sector related periodicals.
18: Do you have safety and/or environmental concerns: working on ISO 14001.
19: Do you use an internal CMM (or equivelent): internal.
20: Do you have a web site: working on it.
21: Do you do your own trucking: no.
22: Are you minority owned: here is TURKEY, nobody is minority.

1. Consulting Engineers - Vibration & Acoustics
2. ISO9001, ISO17025
4. 95
8. Private
9. one shift, 40 hours per week (std)
10. Yeah
11. 80
12. Nope
13. $13million
14. no
17. no
18. Yeah
20. www.vipac.com.au (http://www.vipac.com.au)
21. No
22. We are private with one owner who represents 90+% of shareholder investment.

------------------


[This message has been edited by David Mullins (edited 12 June 2001).]

1. Type of business: Metal stamping & forming
2. Which "quality" system are you registered to: ISO 9001:1994
3: Square footage of your facility: 10000
4: Number of employees (full & part time):~20
5: Employee turnover rate: ??
6: What types of major equipment do you use: stamping pressses up to 60 tons, MEC's, multi slide machines
7: Do you utilize an apprentice program: yes
8: Are you a private or public entity: private
9: What are your shifts and work hours: Mainly Mon-Fri 8-4:30- flexible, people kind of work their own hours
10: Are you design capable: yes
11: Number of engineers: 0
12: Are you CAD capable: yes
13: What are your approximate yearly sales: ??
14: Are you a union facility: nope
15: What is your average APQP/PR lead times: ??
16: Are you heat treat capable (internal or external): Sort of, we have 2 small ovens that we do tool steel and some small parts
17: Do you advertise: Not really
18: Do you have safety and/or environmental concerns: yes
19: Do you use an internal CMM (or equivelent): nope
20: Do you have a web site:yes www.acmmetalforming.com (http://www.acmmetalforming.com)
21: Do you do your own trucking: no
22: Are you minority owned: no

I am the quality management rep. But I sort of do a bit of everything here. Trying to get a health & safety program set up here as well as get a new computer system up and running. Neither is going very well. I am recently married (the first year is the hardest!!!) no bambinos and I play soccer and do lots of outdoorsy kind of stuff (ie camping, fishing). I am a volunteer fire fighter in my 'spare' time.

http://16949.com/ubb/biggrin.gif

(Note: these answers apply ONLY to my actual workplace. That workplace is a very tiny department of a major US-flag airline with global operations.

1. Type of business: Calibration of electronic test and measuring instruments.

2. Which "quality" system are you registered to: As of August 2001, registered to ISO 9001:2000 (excluding design & development).

3: Square footage of your facility: 3000

4: Number of employees (full & part time): 10

5: Employee turnover rate: about 2 per decade

6: What types of major equipment do you use: multifunction calibrators, impedance bridge, variable phase standard, frequency standard, RF & microwave generators, measuring receiver, vector network analyzer, standard resistors, VOR consensus standard, oscilloscope calibrators, ice point cell, computer network, many more ...

7: Do you utilize an apprentice program: No, but all calibration technicians are experienced electronic technicians from elsewhere in the company.

8: Are you a private or public entity: a very tiny department of a major public company.

9: What are your shifts and work hours: Continual coverage from 06:00 to 22:00 (flex-time)

10: Are you design capable: No

11: Number of engineers: 1

12: Are you CAD capable: No

13: What are your approximate yearly sales: N/A

14: Are you a union facility: No

15: What is your average APQP/PR lead times: ?

16: Are you heat treat capable (internal or external): N/A

17: Do you advertise: No. We have a captive market - all corporate users of electronic MTE must send them to us for calibration.

18: Do you have safety and/or environmental concerns: Very few; addressed by corporate programs. No OJI's in over six years.

19: Do you use an internal CMM (or equivelent): No

20: Do you have a web site: For internal use and communication inside the lab only. It is a "stealth" network, not connected to the corporate net.

21: Do you do your own trucking: No

22: Are you minority owned: N/A

[This message has been edited by Graeme (edited 29 July 2001).]

[This message has been edited by Graeme (edited 13 August 2001).]

Try this site for some benchmarking tips.

www.apqc.org (http://www.apqc.org)

ASD...

[This message has been edited by Al Dyer (edited 19 June 2001).]

Open note:

Thanks to those who replied in the forum and by email.

Any more takers? I would like to have a sample size of at least 20 to begin the number crunching. I believe that with the vast number of qualified people posting to this forum we can get a good cross section of information.

If you don't feel comfortable posting info to the forum, you can E-mail me and the info will be confidential. Remember, I'm not looking for company names, just comparison data.

Thanks,

ASD...

I need to comply with Benchmarking requirement for QS9000, please reply before 06/05/2001

1. Type of business: Plastic Injection Molding
2. Which "quality" system are you registered to:ISO9002
3: Square footage of your facility:45,000sqf
4: Number of employees (full & part time):50
5: Employee turnover rate:5%
6: What types of major equipment do you use:Injection Molding Machines, lasers etching, Pad print machines, Paint Boots
7: Do you utilize an apprentice program:No
8: Are you a private or public entity:Private
9: What are your shifts and work hours:3 shifts / 24 hrs
10: Are you design capable:No
11: Number of engineers:5
12: Are you CAD capable:Yes
13: What are your approximate yearly sales:10
14: Are you a union facility:Yes
15: What is your average APQP/PR lead times:15 weeks
16: Are you heat treat capable (internal or external):No
17: Do you advertise:No
18: Do you have safety and/or environmental concerns:Yes
19: Do you use an internal CMM (or equivelent):Yes
20: Do you have a web site:No
21: Do you do your own trucking:No
22: Are you minority owned:No

Here's mine

1 Type of business Manufacturing
2 Quality System ISO 90002:1994
3 Square Footage
4 Number of Employees 74
5 Turnover < 2%
6 Types of equipment
7 Apprentice Program No but take placement students
8 Private or Public Private
9 Shift Hours 8am - 5.15pm
(Mon - Thurs)production
Flexy 37 1/2 Office
10 Design Capable Yes
11 No. Engineers 10
12 CAD Capable Yes
13 Yearly Sales
14 Union Facility No - just one big
happy family
15 Lead Times Simple unit 6 - 8 weeks
16 Heat treat capable No
17 Advertise Yes
18 Safety / environmental concerns Yes but
not offically registered
19 Internal CMM
20 Web site Yes
21 Own Trucking No
22 Minority Owned No

Here are the topics/questions:
and...Answers
1. Type of business:
Manufacture of Industrial Batteries (Sealed Lead Acid Batteries - VRLA)
2. Which "quality" system are you registered to:
ISO 9002:1994 since 1996
3: Square footage of your facility:
appx 112,000 sq ft
4: Number of employees (full & part time):
appx 200
5: Employee turnover rate:
Voluntary - Very low (maybe 3 people in last 6 yrs) Mostly we go through layoffs as economy and sales change
6: What types of major equipment do you use:

7: Do you utilize an apprentice program:
No - OJT; Operator Certification program
8: Are you a private or public entity:
Public - NYSE symbol EX
9: What are your shifts and work hours:
3 shifts/8 hours each
10: Are you design capable:
Not at plant level - Done at Corp
11: Number of engineers:
6(?) More if you include some Mgrs who hold eng degrees
12: Are you CAD capable:
Yes, Used for site Maint program
13: What are your approximate yearly sales:
Combined (35 plants) $3.0 Billion
14: Are you a union facility:
NO
15: What is your average APQP/PR lead times:
Varies depending on product
16: Are you heat treat capable (internal or (external):

17: Do you advertise:
Company yes, site no
18: Do you have safety and/or environmental concerns:
Yes, and well managed programs in place
19: Do you use an internal CMM (or equivelent):
No
20: Do you have a web site:
Our Division is GNB Industrial Power www.gnb.com (http://www.gnb.com) & Parent Company is Exide Technologies www.exide.com (http://www.exide.com)
21: Do you do your own trucking:
No
22: Are you minority owned:
No

1. Type of business: Injection Molding, Extrusion, Co-Extrusion
2. Which "quality" system are you registered to: TS16949
3: Square footage of your facility: 370,000 sq. ft.
4: Number of employees (full & part time): 700
5: Employee turnover rate:
6: What types of major equipment do you use: Injection Molding, Extruders, Punch Press
7: Do you utilize an apprentice program: Only for Tool & Die
8: Are you a private or public entity: Public
9: What are your shifts and work hours: 3 shifts 7:00am – 3:00pm, 3:00pm to 11:00pm, 11:00pm to 7:00am
10: Are you design capable: Yes
11: Number of engineers: Quality – 10 Product - 15
12: Are you CAD capable: yes
13: What are your approximate yearly sales: +100Million
14: Are you a union facility: no
15: What is your average APQP/PR lead times: 6-10 weeks when we are lucky
16: Are you heat treat capable (internal or external): No
17: Do you advertise: No
18: Do you have safety and/or environmental concerns: We have ISO1400 certification and deal with concerns through system
19: Do you use an internal CMM (or equivelent): Yes
20: Do you have a web site: Yes
21: Do you do your own trucking: No
22: Are you minority owned: No

Thanks for the additional posts!

The larger the sample size the better the final data!

Come on people, I need a few more and you don't have to be registered to post. I am working on the final results, and will post when I think there is an adequate sample size.

People, just think, the results of this endeavor could qualify you to the benchmarking requirements, if you review and act upon them in some manner.

Thanks,

ASD...

i will answer this for a machining client of mine, with their permisson


1. Type of business: Machining (all), kovar and tight tolerance a speciality. Which "quality" system are you registered to: ISo9002.1994
3: Square footage of your facility: 30k sq feet
4: Number of employees (full & part time):6
5: Employee turnover rate: lost 1 in 4 years; 6: What types of major equipment do you use: CNC
7: Do you utilize an apprentice program: yes
8: Are you a private or public entity: private
9: What are your shifts and work hours: 1 extended/overlap 6am -7pm
10: Are you design capable: yes
11: Number of engineers: 1
12: Are you CAD capable: yes
13: What are your approximate yearly sales: 1 millon
14: Are you a union facility: no
15: What is your average APQP/PR lead times:
16: Are you heat treat capable (internal or external): yes
17: Do you advertise: not really
18: Do you have safety and/or environmental concerns: HAve safety and env programs, no issues at present
19: Do you use an internal CMM (or equivelent): yes
20: Do you have a web site: yes
21: Do you do your own trucking: 1 small delivery truck
22: Are you minority owned: no

Fellow professionals,

No, I have not forgotten. Although I expected a few more replies I will try this week to compile the data. I'm on a 3 week "sabbatical" but can still work the keyboard.

To those who responded either through the site or e-mail Thanks! I've noticed quite a few new registered members lately, care to post your response?

Thanks,

ASD...

1. Thermal/acoustical parts: design and manufacture
2. QS9000/ISO9001; ramping up to ISO14000 by end of year; next goals: TE Supplement for Design, TS16949 for Manufacture
3. 5 plants: 288,000 sq ft
4. 400 - 450 all locations including both Headquarters [USA & CDN]
5. Most locations [Canada & US]: low, less than 5%; One US location: greater than 50%
6. Presses and other propietary items for manufacture; Design: CNC, etc.
7. No
8. Private
9. 2 Manufacturing Sites: 4 days, 2 shifts, 10 hours; 2 Manufacturing Sites: 5 days, 3 shifts, 8 hours; Design Center: 7 am to 7 pm, 1/2 day on Friday
10. Yes
11. Head count allotment is 4 design engineers; most plants have an engineer for equipment/tooling, etc. as well; total = 8
12. Yes
13. Guesstimate: 7 - 10 million
14. 2 Manufacturing Sites: Yes; all other locations: No
15. Do not measure
16. Internal - I think?!
17. Do not know
18. Yes; high temperature on presses, stamping process; environmentally: produce a lot of waste byproduct - improvements/equipment to be made/purchased at new manufacturing location: Jan 2002
19. Yes at Design Center
20. www.bbiinc.com
21. No
22. No

1. Type of business: Sterilization/Testing Services
2. Which "quality" system are you registered to: ISO 9002/13488
3: Square footage of your facility: 3 Facilities ~60,000 total
4: Number of employees (full & part time): ~85
5: Employee turnover rate: too High
6: What types of major equipment do you use: Sterilizers ETO/STEAM
7: Do you utilize an apprentice program: No
8: Are you a private or public entity: Private
9: What are your shifts and work hours: 8-5, 4-12, 12-8
10: Are you design capable: Yes
11: Number of engineers:0
12: Are you CAD capable:No
13: What are your approximate yearly sales:~10 million
14: Are you a union facility:No
15: What is your average APQP/PR lead times:N/A
16: Are you heat treat capable (internal or external):No
17: Do you advertise:Yes
18: Do you have safety and/or environmental concerns:Yes
19: Do you use an internal CMM (or equivelent):No
20: Do you have a web site:Yes
21: Do you do your own trucking:Some
22: Are you minority owned: partly

;)

Good Morning,

Below are the results from the benchmarking study. The final sample size was 41 with various levels of completion. The responses were from direct posts and e-mails sent to me.

I don't know how helpful this will be, but it is a start.

Thank you to all that responded.

Al...
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------

1. Type of business:
--------------------------

Manufacturing - 91%
Service - 5%
Other - 6%


2. Which "quality" system are you registered to:
-------------------------------------------------------------

ISO-9000 - 42%
QS-9000 - 32%
Other - 4%
None - 22%


3: Square footage of your facility:
-------------------------------------------

Average = 81,000


4: Number of employees (full & part time):
------------------------------------------------------

F.T. Avg. = 215
P. T. Avg. = 8


5: Employee turnover rate:
-----------------------------------

4.6%/year


6: What types of major equipment do you use:
------------------------------------------------------------

Too varied to get a good response. Presses, CNC's, Lathes


7: Do you utilize an apprentice program:
----------------------------------------------------

No - 91%
Yes - 6%
Other - 3%


8: Are you a private or public entity:
----------------------------------------------

Private - 71%
Public - 11%
Other - 18%


9: What are your shifts and work hours:
---------------------------------------------------

1 Shift - 29%
2 Shift - 64%
0ther - 7%


10: Are you design capable:
------------------------------------

Trick Question

Yes - 23%
No - 75%
Other - 2%


11: Number of engineers:
---------------------------------

Avg. - 7


12: Are you CAD capable:
---------------------------------

Yes - 83%
No - 15%
Other 2%


13: What are your approximate yearly sales:
--------------------------------------------------------

Very small sample size.

18.5 Million rounded


14: Are you a union facility:
----------------------------------

No - 73%
Yes - 21%
Other - 6%


15: What is your average APQP/PR lead times:
-----------------------------------------------------------

6.5 Weeks


16: Are you heat treat capable (internal or external):
-------------------------------------------------------------------

No - 91%
Yes - 5%
Other - 4%


17: Do you advertise:
----------------------------

No - 87%
Yes - 13%


18: Do you have safety and/or environmental concerns:
----------------------------------------------------------------------

No - 84%
Yes - 12%
Other - 4%


19: Do you use an internal CMM (or equivelent):
-------------------------------------------------------------

Yes - 47%
No - 42%
Other - 11%


20: Do you have a web site:
------------------------------------

Yes - 16%
No - 81%
Other - 3%


21: Do you do your own trucking:
------------------------------------------

No - 92%
Yes - 6%
Other - 2%


22: Are you minority owned:
------------------------------------

No - 57%
Other 36%
Yes - 7%

:bigwave:

Thanks for the update Al, it was interesting!

Reply
1. thermoformed plastic components(mauufacturing)
2. ISO 9002-1994
3. over 300,000
4. over 300
5. 10 %
6. general thermoforming
7. somewhat
8.private
9. 3shifts 24 a dat
10. no
11. 12
12. yes
13 over 30 mil
14 no
15 4 weeks
16 no
17 yes
18 yes
19 yes
20 yes
21 no
22no

Come on folks,

There are alot of new members, I need feedback on the original survey and additional responses.

That is if you want me to continue with this project.

I know your out there, response and help needed!!!!!!!!!!!

1. Type of business: Manufacturing
2. Which "quality" system are you registered to: ISO 9001:1994
3: Square footage of your facility: 200,000
4: Number of employees (full & part time): 400
5: Employee turnover rate: approx. 10% per year
6: What types of major equipment do you use: Mold Presses, Machine Vision, Custom Automation Equipment
7: Do you utilize an apprentice program: Yes
8: Are you a private or public entity: Public
9: What are your shifts and work hours: Mostly 1st shift, some around the clock.
10: Are you design capable: Yes
11: Number of engineers:12
12: Are you CAD capable:Yes
13: What are your approximate yearly sales:N/A
14: Are you a union facility:No
15: What is your average APQP/PR lead times:N/A
16: Are you heat treat capable (internal or external):No
17: Do you advertise:Yes
18: Do you have safety and/or environmental concerns:Yes
19: Do you use an internal CMM (or equivelent):No
20: Do you have a web site:Yes
21: Do you do your own trucking:No
22: Are you minority owned: No

Here are some list questions I have answered for your data analysis

1. Type of business: Manufacturing Rubber component products
2. Which "quality" system are you registered to: N/A
3: Square footage of your facility: 48,500 square feet
4: Number of employees (full & part time): 200 (69 temps)
5: Employee turnover rate: approx. 30% per year
6: What types of major equipment do you use: Mold Presses, Machine overs, Custom Automation mixing Equipment
7: Do you utilize an apprentice program: Yes
8: Are you a private or public entity: private
9: What are your shifts and work hours: 3 shifts 24/6.
10: Are you design capable: Yes
11: Number of engineers:5
12: Are you CAD capable:Yes
13: What are your approximate yearly sales:16 million (this plant)
14: Are you a union facility:No
15: What is your average APQP/PR lead times:4 weeks (well that's the idea any way)
16: Are you heat treat capable (internal or external):yes
17: Do you advertise:No
18: Do you have safety and/or environmental concerns:Yes
19: Do you use an internal CMM (or equivelent):yes
20: Do you have a web site:Yes (Company wide) www.kokokuintech.com
21: Do you do your own trucking:No
22: Are you minority owned: No (Japanese)

:)

Bubba & Greg,

Thanks for your responses! Let's work to get some more from the numerous individuals that have joined the cove recently.

Thanks for the help Eileen.:)

Sorry Al - thought I responded months ago. Oh well, at least one of the questions didn't ask about average response time.

1. Type of business: Manufacturing
2. Which "quality" system are you registered to: QS-9000 3rd Edition, ISO 9001:1994
3: Square footage of your facility: 500,000
4: Number of employees (full & part time): 497
5: Employee turnover rate: approx. 13%
6: What types of major equipment do you use: Mold Presses, Vision Systems, Custom Coating Equipment
7: Do you utilize an apprentice program: No
8: Are you a private or public entity: Private
9: What are your shifts and work hours: 3 shifts daily – 2 twelve hour shifts on W/E
10: Are you design capable: Yes
11: Number of engineers: 35
12: Are you CAD capable: Yes
13: What are your approximate yearly sales: 50,000,000
14: Are you a union facility: No
15: What is your average APQP/PR lead times: Varies greatly by product line
16: Are you heat treat capable (internal or external): No
17: Do you advertise: No
18: Do you have safety and/or environmental concerns: Yes
19: Do you use an internal CMM (or equivalent): Yes
20: Do you have a web site: Yes http://www.forestcitytech.com
21: Do you do your own trucking: Some
22: Are you minority owned: No


Dave

Type of business: Subsea ROV services and intervention tooling
2. Which "quality" system are you registered to: none
3: Square footage of your facility: 3 Facilities ~60,000 total
4: Number of employees (full & part time): ~275
5: Employee turnover rate: lower than average for industry
6: What types of major equipment do you use: ROVs (remotely operated vehicles), warehouse forklifts, small machine shop tools
7: Do you utilize an apprentice program: No
8: Are you a private or public entity: Private
9: What are your shifts and work hours: normal shift for office workers, 12 hour shifts for offshore workers
10: Are you design capable: Yes
11: Number of engineers: 3 design engineers, several others for design-build and technical oversight
12: Are you CAD capable:Yes
13: What are your approximate yearly sales: No info
14: Are you a union facility:No
15: What is your average APQP/PR lead times:N/A
16: Are you heat treat capable (internal or external):NA
17: Do you advertise:No
18: Do you have safety and/or environmental concerns:Yes
19: Do you use an internal CMM (or equivelent): ??Is this procurement? yes if so
20: Do you have a web site:Yes
21: Do you do your own trucking:no
22: Are you minority owned: no

Thank you all, let's keep the ball rollong!:bigwave:

Has anyone here done benchmarking for a small business that's doing the QS-9000 dance? Looking for some thoughts on fulfilling the 4.1.4 requirement in QS-9000 in a small foundry of like 35 people.

The Michigan Manufacturing Technology has an excellent benchmarking program for manufacturers. It is also free for Michigan companies. You can find out more information at: https://www.mmtc.org/pbs/checkmark/

You betcha.....Energy's and 'Cinda's ain't even close.

It's kinda neat to watch things change from year to year.

It's kinda neat to watch things change from year to year.

You betcha.....Energy's and 'Cinda's ain't even close.

Some things never do! :vfunny: :agree:

This link will die, so I'm quoting from:

http://www.qualitydigest.com/currentmag/news.shtml#5

New Benchmarking Case Studies Available

Many businesses save as much as 10 percent of their annual revenues each year through quality initiatives, according to a new study by research and consulting firm Best Practices LLC. Based on a survey of 84 companies and 15 case studies, the findings act as a primer to assist companies on how to choose the best productivity approach based on the improvement goal sought.

“Lean, Six Sigma & TQM Project Success: Recent Case Studies and Benchmarks” offers an outline of companies’ recent improvement projects, complete with actual results and descriptions of lessons learned.

The benchmark metrics reveal which project approach is best suited for the improvement sought and what type of results are expected. Additionally, the report includes: Defect- and cost-reduction techniques
Typical scope and average duration of the improvement project
Average annual dollar value contribution expected for the productivity approach
Average targeted annual savings and revenue goal for productivity efforts
“This research provides an invaluable perspective on the current landscape of quality efforts,” says Chris James, vice president of Best Practices. “Leading global companies reveal their accrued experiences, metrics and lessons learned.”

To download a summary and excerpt of the document, visit www3.best-in-class.com/rr268.htm

Blast from the Past!

Just cause I'm kinda bored at this moment, and saw this thread, I'll respond (to a 3 year old question)...

1. Type of business: Furniture Manufacturer

2. Which "quality" system are you registered to: ISO 9001:2000 (not registard yet)

3: Square footage of your facility: 20,000 (?)

4: Number of employees (full & part time): 30

5: Employee turnover rate: don't know

6: What types of major equipment do you use:

7: Do you utilize an apprentice program: No

8: Are you a private or public entity: Private

9: What are your shifts and work hours: Production --> 7:30-5 (Mon-Thurs)
Office -varies all over

10: Are you design capable: Sort of...

11: Number of engineers: ZERO

12: Are you CAD capable:No

13: What are your approximate yearly sales: No idea...

14: Are you a union facility: Nope

15: What is your average APQP/PR lead times:Not a clue

16: Are you heat treat capable (internal or external): No

17: Do you advertise: Yes

18: Do you have safety and/or environmental concerns: No

19: Do you use an internal CMM (or equivelent): No

20: Do you have a web site: Yes

21: Do you do your own trucking: Some

22: Are you minority owned: No

So there you go...just for kicks.

Mike

1. Type of business: Machining

2. Which "quality" system are you registered to: None as of yet, but hopefully ISO 9001: 2000 soon!

3: Square footage of your facility: just about 6000 sq ft

4: Number of employees (full & part time): 8 full time

5: Employee turnover rate: unknown at this time...

6: What types of major equipment do you use: CNC Mills (7), CNC Lathe (1)

7: Do you utilize an apprentice program: No

8: Are you a private or public entity: Private

9: What are your shifts and work hours: Shop: 6-2:30 & 11:30-8

10: Are you design capable: No

11: Number of engineers: 0

12: Are you CAD capable: Yes

13: What are your approximate yearly sales: $1,000,000 (goal for this year is $2mil)

14: Are you a union facility: No

15: What is your average APQP/PR lead times: unknown

16: Are you heat treat capable (internal or external): external

17: Do you advertise: No

18: Do you have safety and/or environmental concerns:

19: Do you use an internal CMM (or equivelent):

20: Do you have a web site: www.calprecision.com

21: Do you do your own trucking: If order is small and local, we can drive it to the customer's facility

22: Are you minority owned: Yes, the president of the company is a woman.

1. Type of business: Manufactured homes

2. Which "quality" system are you registered to: none at present

3: Square footage of your facility: 175,000

4: Number of employees (full & part time): 125

5: Employee turnover rate: approx. high

6: What types of major equipment do you use: Presses, cranes

7: Do you utilize an apprentice program: OJT

8: Are you a private or public entity: private

9: What are your shifts and work hours: 6-4 m-f

10: Are you design capable: Yes

11: Number of engineers:6

12: Are you CAD capable:Yes

13: What are your approximate yearly sales: N/A

14: Are you a union facility:No

15: What is your average APQP/PR lead times:N/A

16: Are you heat treat capable (internal or external):No

17: Do you advertise:Yes

18: Do you have safety and/or environmental concerns:Yes

19: Do you use an internal CMM (or equivelent):No

20: Do you have a web site:Yes

21: Do you do your own trucking:Yes

22: Are you minority owned: No (ESOP)

1. Type of business: Machining


1. Type of business: Manufactured homes

I like to see old threads brought back to life now and then, but in this case, the person who was asking for the information did so six years ago, and isn't even an active Cover these days.

Added in edit: My apologies to Al Dyer (http://elsmar.com/Forums/member.php?u=4943) who is not only an active user, but a moderator. Nonetheless...