Hi to all,

As you can see I am a newbie. I work for a design, engineering and drafting consultancy in Cairns Australia. We also provide project management services. Anyway I have been given the task of helping the business achieve 9001 certification. I have just started the journey of preparing and implementing the necessary procedures. As I have been involved in this process previously at another company I've got some basic knowledge of what is ahead of me. This is a fantastic site however apart from introducing myself I'm keen to hear from anyone that is involved in a similar role at a similar consultancy. Can anyone offer some advice or examples of manuals and procedures.
I've had a decent look at what this site has to offer however I was wondering if there is a place where people like me lurk.

Anyway great to find this site and look forward to receiving heaps of wonderful advice.

Anthony

Anthony:

A big welcome to the Cove. We're getting more and more of our Ozzie friends here - and you have a great resource with a consultant 'Jane B' here, too (also in the Antipodes).

Certainly all manner of folks, most with your objectives in mind, 'lurk' here. We prefer they bring questions and also answers, suggestions too....

I have implemented ISO 9001 in a consultancy, as a consultant!! I personally would waste too much time searching for 'examples' to suit your particular application. It's highly unlikely you'll get much that's close - and as many 'newbies' are finding, by the time they've modified a sample manual or procedure etc., it would have been more productive to start from scratch!!

By all means, search the (many) threads for advice on a particular 'style' - there's a very long thread about a 4 page manual, for example. By the time you've researched it, you'll get a good idea what should be in a manual.

If anyone does have an example of a quality manual written for a consultancy company and/or a design and engineering company which they can/will share, we would all appreciate it. I'm not aware of any here off hand. It would be a welcome addition to our collection here.