Any good management review/ management review procedure examples or ideas?

Two thing I use as part of my management review is our weekly quality report and our monthly scrap report. They are submitted to the VP for review with a cover sheet for signoff. This gives me objective evidence of management review.

CarolX

Jim Wade said:



Hi MD - just some ideas (you don't need a written procedure):

• It's top management's responsibility, as part of their commitment, to carry out the reviews. So get them to figure out how they will do it.


Jim you are correct you don't need a procedure, however it is a good idea to have one. JMHO

You are correct it is managements responsibility- however, that is why I have a job because Mgmt does not know what they need to do, that is why they hire people to assisst them in getting things like this done. JMHO

You may want to have a look at this thread too.

http://Elsmar.com/Forums/showthread.php?t=4344

Jim you are correct you don't need a procedure, however it is a good idea to have one. JMHO
I agree with ISO GUY here. I dont see written procedures as a hinderance, as they are often regarded. Done right, I see them as an aid.

/Claes

Hi Jim,

I don't know many top management teams that need to sit and read through a procedure that tells them how to review the state of their business.

I could mention a few... ;)

Anyway, I don't want to speak in ISO GUY's place, but if he thinks it's a good idea ( As I do ) maybe he thinks that they in fact do need it? It's up to the company in question to decide what they need.

/Claes

Jim you are correct you don't need a procedure, however it is a good idea to have one. JMHO

You are correct it is managements responsibility- however, that is why I have a job because Mgmt does not know what they need to do, that is why they hire people to assisst them in getting things like this done. JMHO
What a wonderful way to look at things "I have a job to help management, because no one knows how to do everything!"....you can come and work for me any time! :)

Karen

I have a procedure that states "Management Review will include at a minimum:" the requirements in IOSO 9000 2000 5.6.

I have an agenda I e-mail 2 weeks ahead of time to all parties involved that lists the elements of 5.6 in order.

Any supporting evidence that each department produces at the meeting such as quality/scrap reports, new procedures etc. are included, with the minutes in a binder.

We meet Quarterly which seems to fit the amount of change in our organization.

Carl-

One thing we've done is to expand our definition of "management review" to include all the venues where management is reviewing operational information and making decisions how to respond. These range from daily production meetings to monthly performance review meetings (held for the entire facility) to quarterly "formal MRT" meetings where we review system performance / the big picture, trends, etc.

This definition has helped us clarify (for ourselves and for our auditors) when we're focusing on the nitty-gritty and when we're looking at the big picture. It keeps our quarterly meetings high level and ensures that we have a planned approach for keeping track of all the details. Before we tended to either get bogged down in MRT by trying to review each CI project and solve each and every problem we uncovered, or skimming over those things only for them to fall by the wayside for long periods of time.

Attached is sanitized version of our "cheat sheet" that shows what we review where.

Here is an example "business review procedure," which comes out of my book The Continual Improvement Process. My own philosophy is to try to move the so-called ISO management review closer to a true business review of organizational performance. I think most people would like to treat it that way, but it's a long process to change everyone's mindset (especially top management's).

Craig