In March Atul asked us if and to what extent we used E-learning (http://Elsmar.com/Forums/showthread.php?s=&threadid=4382&highlight=Elearning). At the time it was not too common. However, when it comes to computers things change fast. Since then we have started to use it, even though it's still in its infancy.

How we do it? Using simple forms on the intranet (Nothing flashy). We recieve the replies via mail.
The results? So far very encouraging. We really do get replies. :eek:
What subjects have we covered in this way? So far we have used it only to train auditors in ISO9001:2000.

How about the rest of you? Are you doing something similar?

/Claes

Claes,
Thanx for reviving the issue. I am still keen to find what are peoples' views on this.
- Atul

We've not done much with this, related specifically to the QMS yet, other than training on the software system for our QMS. But in the lab, I've picked up 2 or 3 computer -based programs for our analysts that seem to do well. One was a safety theme (radation), and the other two were from spectrometer manufacturers (basics of the spectrometer/foundation and principles behind the instrument). Each course allowed the user to progress at theirown rate, and each had tests to be taken along the way. I turned these into "Quality Talks", and made them part of their training on file. I'm still looking for more, and would like to find an internal auditor course like this.

Joe

Don't know if this is totally on topic, but I took my master's online. Visited campus only twice-once each of the last 2 quarters.

This type of learning has its advantages. Being anywhere in the world and doing much of the work anytime you like are 2. There were subjects that were difficult for me, however, and I think that the method of instruction had something to do with it. The more advanced statistics/acceptance sampling class in particular was difficult, likely because there is something about seeing a problem worked through on a blackboard that was missing.

We still don't have E-Learning at work, but I can see a day when it might come.

By the way, a good text on design in general that touches on E-Learning is "The Systematic Design of Instruction" by Dick & Carey.

We have implemented a visual standards training program on our "Intranet" for all new hires. It appears to work very well and indoctrinates the newly hired into the jargon, as well as views, of die casting/trimming/machining visual nonconformances.

At home I have taken a few courses on-line and when (not if) I satisfactorally complete the course, I can get reimbursed at work (if the topic is "job related"). I've been very happy with the courses I have taken.

Just my two cents (or pence?)

Bill

Check this out. I haven't done it myself, but it may be the real deal.


Online Class: Essentials of Auditing Management Systems - Auditing Process

This course, the first in the BSI CEEM e-library, covers the essential skills to conduct a management system audit. The interactive approach utilized reinforces the basic auditor skills of planning, note taking, report writing and audit closure. In, addition, interactive testing at the end of the course will confirm your understanding of the material. The auditing of a process-based system will be emphasized.
Prerequisite
A basic understanding of management systems.

Topics covered

Background of auditing
Planning
Execution
Record keeping and note taking
Closure
Who should attend
Management and employees involved with the implementation of a management system, anyone who needs to enhance their basic knowledge base, or someone that just needs a refresher.

Course Timing
Approximately three hours to complete.

System Requirements
An internet connection with Microsoft Internet Explorer 5 or later or Netscape 5 or later.


Price: $125.00

Randy:

THANKS for the info on the classes. With travel budgets tight, I have been looking for a way to train our auditors that would have a chance of getting approved. This just might be the ticket.

Thank you Randy. I'm going to check it out. We have 2-3 people we have trained for internal audits "in-house", but I'd love to get them some additional training, and our registrar's classes are off site and pricey. This might help a lot.

Joe

Does anyone have any experience with ASQ e-Learning center?

Does anyone have any experience with ASQ e-Learning center?
Good question - Now, 2 years or so later, anyone have any experience with the ASQ's e-Learning center?

Good question - Now, 2 years or so later, anyone have any experience with the ASQ's e-Learning center?


I expect to in the next two months. My direct reports find it difficult if not impossible to travel (children etc.) as a result I've enrolled them in several of the ASQ's e-learning courses, they should be starting them in the next week or two. Hopefully in the next 90 days or so I'll be able to give some feedback on the courses.

Bob

I expect to in the next two months. My direct reports find it difficult if not impossible to travel (children etc.) as a result I've enrolled them in several of the ASQ's e-learning courses, they should be starting them in the next week or two. Hopefully in the next 90 days or so I'll be able to give some feedback on the courses.

Bob
Any feedback, Bob?

I am currently taking my second course with on Caliso9000.com. Very good courses. The first I took was a 10 hr. intro to TS 16949. They went through each requirement and explained it and throughout gave quizzes to ensure you understood. You were asked a total of 170 questions. I am now in the TS 16949
16 hr Auditor course. We reviewed ISO 19011 and now are going through the TS standard and doing quizzes on case studies. Looking like 170 questions asked as well. The prices are very reasonable. :agree1:

I participated in an evaluation of ISO/IEC 17025 course modules from a provider of on-line training, and am currently enrolled in a PhD program that is all on-line.

It has the advantage that one can be a bit more flexible in time management. The biggest disadvantage is the lack of personal interaction......on-line interaction is good, but not quite the same as being there.

The other - and main - consideration is how well the e-training is put together, monitored, and revised to change to meet needs.

Hershal

Here is the combined feedback from two of my direct reports that have completed the ASQ e-learning training:


All e-learning courses excelled in graphic presentation, attention to detail, and suggested references for further reading. The graphic presentation helps with reading through the material. Some courses have more challenging test material, but most tests are boring. Overall the e learning helped in understanding general concepts of Quality, Calibration and Auditing. A hard copy of all the material to use as a reference at a later time would be nice. They could have copied each page, but that was a pain.

Intro to Measurement and Calibration - Easy course, covers basics, good introductory course if unfamiliar with calibration processes and all the terms.

ISO A-Z - Overview of ISO Standard, very comprehensive in terms of material covered. Detailed interpretation of standard was helpful. Unit tests were boring and frustrating as many questions focused on word usage rather than understanding general concepts. The final test was the most interesting and challenging but is sent away for grading.

Auditing Fundamentals I
Auditing Fundamentals II
Process Auditing Techniques - These are easy courses with simple tests. Good overview of auditing but would have been more valuable if you have done a few audits before taking the training or can take the training concurrently. There is a vast gap between reading and doing.


I'll post an update when (if?) the others finish the training.

Bob

I participated in an evaluation of ISO/IEC 17025 course modules from a provider of on-line training, and am currently enrolled in a PhD program that is all on-line.

It has the advantage that one can be a bit more flexible in time management. The biggest disadvantage is the lack of personal interaction......on-line interaction is good, but not quite the same as being there.

The other - and main - consideration is how well the e-training is put together, monitored, and revised to change to meet needs.

Hershal
Can we ask where the PhD program is?

Capella university, based in Minneapolis. So far I like them and the program.

Hershal

Thanks for that feedback, ISOPete & Bob. :thanx: It appears that you got value for your money. Was there any 'interaction' with any instructor? Was the training sponsored by your employer?

BTW, There are so many on-line courses, but I'm surprised that hardly anyone mentions the number of students enrolled.

I participated in an evaluation of ISO/IEC 17025 course modules from a provider of on-line training,
Hershal, can you please tell us what were the specific criteria on which this course was evaluated?

Thanks for that feedback, ISOPete & Bob. :thanx: It appears that you got value for your money. Was there any 'interaction' with any instructor? Was the training sponsored by your employer?



There was no interaction with an instructor. We did have experienced Auditors help when needed. I'm not sure what you mean by "sponsored by your employer" My employer paid for all the training. As their manager I allow anyone taking classes directly related to work to study during working hours as long as all work related responsibilities/deadlines are met.


Bob

The 17025 course had essentially only a few solid criteria that I was aware of, although the developer (Workplace Training, if I recall correctly) had additional internal criteria I'm sure.

First was how complete and thorough the course was, for the specific topics addressed, and did the course appear to meet requirements under 17025.

Second was how easy it was to go through.

I was fairly satisfied with the modules, and provided feedback to both ASQ (who was instrumental in my participation) and through ASQ to the organization. This was right after CCT hit the street. Just a note, it was not a CCT primer, though I understand that Workplace Training has a CD for that also. I will try to verify that at MSC.

Hershal

The info in the courses could be printed out as well as the completed quizzes. When all was said and done you are talking about 200 pages for each course I took. You recieved an email address that you could send questions to. I also recieved the phone # of the person answering the questions and had some very ggod conversations with him. :applause: