Hi,

While developing quality policies is it necessray write down numeric objectives ? Wha is the best way to develop quality policy. Any idea or example.

Best regards

Baris

Numeric objectives are not necessary. Please dont read into the standard. Just read it:

Top mgmt shall ensure that the quality policy:

A) Is Appropriate To The Purpose Of The Organization
B) Includes A Committment To Comply With Requirements And Continually Improve The Effectiveness Of The Quality System
C) Provides A Framework For Establishing And Reviewing Quality Objectives
D) Is Communicated Within The Organization
E) Is Reviewed For Continuing Suitability

i would suggest making the policy easy to read for everyone and broad in scope. Then, the company measurables will tell you how well you are doing. Hope this helps---good luck :smokin:

Abnoyan:

To me, one of the keys to think about when writing a quality policy is to make it so that you won't have to change it very often. Your measurable goals should "fit" the policy, but are best kept elsewhere.

The policy will hopefully become something that everyone keeps in the back of their minds when making decisions about what to do and how to do it. If the policy changes often, it will be difficult to make this happen.

Craig

the first three line items a, b, and c, are things you want to write into the quality policy.

the fourth means post the policy and include it in new employee orientation, etc.

the fifth means that you review the policy at management meetings every so often to see that it still fits.

for examples of quality policies, do a search on google for "quality policy." look at the quality policies of ISO 9001:2000 companies.