I have been tasked with getting a corrective action process in place and specifically told to learn more about root cause analysis and become the company expert. Can anyone suggest some good books since we have nothing in our company library at the moment.

CYD,

Take a look at this site to see if is anything you might be interested in. I would also do a search on this site and using Google to see what you come up with.

http://www.qmss.biz/rootcause.asp

Jay

:smokin:

Hi CYD and welcome to the Cove,

Try this board...a ton of info on this stuff right here....

http://Elsmar.com/Forums/forumdisplay.php?f=40

Lots of luck!!!

CarolX

Including http://elsmar.com/8D_Guide_Sample/8-D_Guide_Web.htm