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View Full Version : TS 16949 Clause 8.2.3.1 - Maintaining Process Capability


p_tww
2nd September 2003, 01:18 PM
TS2 required in clause 8.2.3.1 as " the organisation shall maintain manufacturing process capability or performance as specified by the customer part approval process requirements.""
question is " if client required CPK >1.33, and our initial study result was cpk=1.8(example) but dropped down to cpk=1.5 4 months later, Is it still satisfy the standard requirement,( cpk=1.5 still exceed customer required cpk>1.33)"

Bill Ryan
2nd September 2003, 03:01 PM
In a nutshell - Yes - you still meet the customer requirement. In the vein of Continuous Improvement, did your Standard Deviation change or did the Mean change, or both? Even though this kind of goes against my arguments in another thread, you should investigate what has changed and get the process back in order (1.5 Cpk is still producing (statistically) 7 ppm which, with my automotive customers anyway, is not good enough - no matter what their "Corporate Standard" dictates).

Bill

p_tww
4th September 2003, 02:54 AM
In a nutshell - Yes - you still meet the customer requirement. In the vein of Continuous Improvement, did your Standard Deviation change or did the Mean change, or both? Even though this kind of goes against my arguments in another thread, you should investigate what has changed and get the process back in order (1.5 Cpk is still producing (statistically) 7 ppm which, with my automotive customers anyway, is not good enough - no matter what their "Corporate Standard" dictates).

Bill
Hi,Bill,
agreed your concerns. but

If you thought it still satisfied standard requirements, What about do you think the "process approval acceptance criteria" which was identifed in clause 7.3.3.2?????

Bill Ryan
4th September 2003, 10:20 AM
If you thought it still satisfied standard requirements, What about do you think the "process approval acceptance criteria" which was identifed in clause 7.3.3.2?????

Maybe I don't fully understand your question. If the "client" has a requirement of >1.33 ongoing Cpk ("process approval acceptance criteria") , where are you not meeting that requirement? IMO, yes, something in your process has "deteriorated" somewhat from your "First Time Quality" index, but you are still meeting a customer requirement.

Am I missing something??

Bill

howste
5th September 2003, 02:25 PM
I agree with Bill. It sounds like you still meet the requirements, but you should still investigate to find out why the Cpk is lower now. Also look at 8.5.1.2 Manufacturing process improvement
Manufacturing process improvement shall continually focus upon control and reduction of variation in product characteristics and manufacturing process parameters.

p_tww
6th September 2003, 06:06 AM
I agree with Bill. It sounds like you still meet the requirements, but you should still investigate to find out why the Cpk is lower now. Also look at 8.5.1.2 Manufacturing process improvement

thanks for your input.
I agree with your opinion.
in clause 8.2.3.1, it also mentioned reaction plan should prepared for those unstable process. the dropped cpk means they are not stable, so the company should check the cause and initiate appropriate actions.
Also from acceptance criteria in process design output, the cpk result should be criteria for series production process.
I just surprised why the standard have this word" the organisation shall maintain manufacturing process capability or performance as specified by the customer part approval process requirements" :smokin:

Sam
9th September 2003, 10:34 AM
p_tww asks,
"I just surprised why the standard have this word" the organisation shall maintain manufacturing process capability or performance as specified by the customer part approval process requirements"

For DCX,Ford,GM; this statement refers to PPAP 3rd editiion para 1.2.2.9 - Initial Process Studies. Also refer to customer specific requirements for additional information.

p_tww
9th September 2003, 12:00 PM
p_tww asks,
"I just surprised why the standard have this word" the organisation shall maintain manufacturing process capability or performance as specified by the customer part approval process requirements"

For DCX,Ford,GM; this statement refers to PPAP 3rd editiion para 1.2.2.9 - Initial Process Studies. Also refer to customer specific requirements for additional information.
thanks Sam,

I knew that, also in QS standard, I remembered that the company should maintain and/or? exceed the capability in ppap process.

anilo
11th September 2003, 11:58 AM
question is " if client required CPK >1.33, and our initial study result was cpk=1.8(example) but dropped down to cpk=1.5 4 months later, Is it still satisfy the standard requirement,( cpk=1.5 still exceed customer required cpk>1.33)"

Hi p_tww.

IMHO, you are, obviously, still satysfying the customer requirement.
But something has gone, or is still going, wrong in your process.

i think, even if you met customer requirement, you have to analyze the dropped causes.
And this not just for your customer, but for you.

Bye

p_tww
11th September 2003, 01:09 PM
Hi p_tww.

IMHO, you are, obviously, still satysfying the customer requirement.
But something has gone, or is still going, wrong in your process.

i think, even if you met customer requirement, you have to analyze the dropped causes.
And this not just for your customer, but for you.

Bye
Hi, Anilo

thanks for your concerns. I know that, It's just for discussion. :vfunny: